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geekhack Community => Off Topic => Topic started by: Diced on Mon, 11 November 2019, 01:05:39

Title: my order was canceled?
Post by: Diced on Mon, 11 November 2019, 01:05:39
so i ordered a ducky one 2 mini to complete my setup and after a day mechanicalkeyboards.com said my order was canceled. I know it didnt run out of stock because it said it was in stock. I used a prepaid visa card to buy it. i just dont know why it was canceled. any help?
Title: Re: my order was canceled?
Post by: SpAmRaY on Mon, 11 November 2019, 09:39:12
Maybe use the contact information on their website??

https://mechanicalkeyboards.com/shop/index.php?l=page_view&p=contact_us


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Title: Re: my order was canceled?
Post by: Sintpinty on Mon, 11 November 2019, 12:14:57
Quote from: Diced on Mon, 11 November 2019, 01:05:39
so i ordered a ducky one 2 mini to complete my setup and after a day mechanicalkeyboards.com said my order was canceled. I know it didnt run out of stock because it said it was in stock. I used a prepaid visa card to buy it. i just dont know why it was canceled. any help?

Do you have the transaction ID? Email them for support. Do that immediately. You paid for the product
Title: Re: my order was canceled?
Post by: Diced on Mon, 11 November 2019, 19:45:17
Quote from: Diced on Mon, 11 November 2019, 01:05:39
so i ordered a ducky one 2 mini to complete my setup and after a day mechanicalkeyboards.com said my order was canceled. I know it didnt run out of stock because it said it was in stock. I used a prepaid visa card to buy it. i just dont know why it was canceled. any help?

so i called them and they said that they didn't put my most recent order on my list, maybe it was a bug or something? anyways they put my order on the list. It said canceled because i was being stupid and pretended to buy it from amazon.
Title: Re: my order was canceled?
Post by: Diced on Mon, 11 November 2019, 19:46:38
but i should get it friday and im really excited for it   :thumb: ;)
Title: Re: my order was canceled?
Post by: Sintpinty on Tue, 12 November 2019, 05:47:48
Quote from: Diced on Mon, 11 November 2019, 19:46:38
but i should get it friday and im really excited for it   :thumb: ;)

Hope your cargo comes in the best condition.