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geekhack Community => Off Topic => Topic started by: Half-Saint on Tue, 08 March 2011, 06:17:54

Title: FedEx sucks
Post by: Half-Saint on Tue, 08 March 2011, 06:17:54

The package from Unicomp arrived to Slovenia a couple of days ago. Unfortunately Chuck, for a reason unknown to me, decided to send it through FedEx. This, in turn, meant I paid 40% more for postage. On top of that, the local FedEx office now expects me to pay VAT + 30€ for handling the customs procedure!!! What?!? I sure as hell am not going to use FedEx ever again as I'll end up paying 121€ for the bloody package on top of the actual value...

Sorry, I just had to vent somewhere..

Title: FedEx sucks
Post by: Soarer on Tue, 08 March 2011, 06:30:39

Christ... USPS is perfectly good enough to get stuff out of the states.
30 EUR for handling customs is just outrageous :-(

Title: FedEx sucks
Post by: Ekaros on Tue, 08 March 2011, 07:15:00

VAT is normal practise, but handling cost is bit excessive...

Title: FedEx sucks
Post by: bugfix on Tue, 08 March 2011, 08:41:35

My FedEx invoice was $50 for shipping and €10 for taking care of the customs. Still high, but nowhere near to what you have to pay.

Title: FedEx sucks
Post by: neo on Tue, 08 March 2011, 14:21:41

And I was angry when EMS charged me $10 for "handling customs" even though there were no customs or VAT to pay (price on the box was specified below customs and VAT threshold). But €30? That's just unbelievable...

Title: FedEx sucks
Post by: D-EJ915 on Tue, 08 March 2011, 22:37:30

Quote from: neo;307848

And I was angry when EMS charged me $10 for "handling customs" even though there were no customs or VAT to pay (price on the box was specified below customs and VAT threshold). But €30? That's just unbelievable...

EMS is handled through your postal service so somewhere your postal service decided to charge you for something...

Title: FedEx sucks
Post by: wap32 on Wed, 09 March 2011, 04:07:44

Tell me about it, services like FedEx, UPS, DHL plus customs are usually a bad, bad mix.

I once had to pay about €100 of taxes for $150 worth of stuff, this was with UPS.
They usually charge like hell for customs handling.

Title: FedEx sucks
Post by: DanGWanG on Wed, 09 March 2011, 11:28:58

I've been tracking my package from EK via Fedex.  It's supposed to be delivered today and is apparently on schedule.  Look at it's route:

Destination: CHICAGO, IL

Mar 9, 2011 4:03 AM On FedEx vehicle for delivery LA GRANGE, IL
Mar 9, 2011 3:48 AM At local FedEx facility LA GRANGE, IL
Mar 8, 2011 11:30 PM Departed FedEx location CHICAGO, IL
Mar 8, 2011 3:29 PM Arrived at FedEx location CHICAGO, IL

So it arrived in Chicago yesterday, which was then delivered to a Fedex facility in a suburb 45 minutes away, to deliver back to me in Chicago.  Fedex iz so smarts!

Title: FedEx sucks
Post by: muchadoaboutnothing on Wed, 09 March 2011, 16:19:47

Internationally I've been told USPS is the way to go if you aren't on a tight deadline as the brokerage/customs fees are insane for UPS/DHL/et al even on top of the already bad fees.

At least, that's what all the internationals I've shipped into have told me.

Title: FedEx sucks
Post by: Half-Saint on Thu, 10 March 2011, 02:15:06

Yeah well this was a lesson to me not to use FedEx ever again :P

Title: FedEx sucks
Post by: Lpb45 on Thu, 10 March 2011, 21:56:00

your best bet for something like this is to try and get someone local who is a broker and have fed-ex hand it over to them at customs(then again you may end up paying a doc turnover fee) it all depends on what country you are in.  I work for an international logisitics company and fed-ex absolutely rapes people if they are letting them clear the goods.  DHL is 10x worse as 95% of their business is shipping for companies