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geekhack Community => Keyboards => Topic started by: noit on Mon, 06 June 2011, 18:07:54

Title: Need help with a razer blackwidow ultimate
Post by: noit on Mon, 06 June 2011, 18:07:54
hello, i need help to fix my keyboard and my friend suggested this forum
sorry for bad english i'll try to explain as clear as i can
i owned a razer blackwidow and after three days the left control wasn't clicky anymore and it also stopped working afterwards so i did rma and got a new one.
now after about one month it happened again but to the "one" button, and since i already used rma i won't be able to do it again on the same item T_T
i would be very glad if someone could tell me if and how i can remove the keyswitch of that button and replace it with a new switch, like one taken off from the numpad since i never use those keys
(there
thanks in advance
Title: Need help with a razer blackwidow ultimate
Post by: sinis on Mon, 06 June 2011, 18:13:00
Of course you can do an RMA again! It is not working as intended, and Razer has to assure, that it works for 2 years. At least at our place. Do a RMA again or tell them they f***ed it up and you want your money back!

edit: that is what rma is made for!!!!!111
Title: Need help with a razer blackwidow ultimate
Post by: noit on Mon, 06 June 2011, 18:27:50
thanks i will try but i'm in italy and it's been already difficult to get the first rma ^^ and i had to wait 6 weeks before receiving the new keyboard. better fix it by myself
Title: Need help with a razer blackwidow ultimate
Post by: daerid on Mon, 06 June 2011, 21:53:35
If you don't have a keypuller, what I've used is two plastic cards, like bank cards or credit cards.
Using the corners, stick them down in the space between the key you want to pull off, and then use the leverage provided by the cards to pop the key off.

However, if the key itself isn't clicking, then you're best bet is to RMA the board. Razer's awesome about faulty products (I once complained about a squeaky Death Adder mouse wheel, and they sent me two new ones).
Title: Need help with a razer blackwidow ultimate
Post by: Tony on Mon, 06 June 2011, 22:22:42
Too bad, I think you should learn to live with that. The switch exchage is very delicate and require a lot of technique and dexterity even with the right tools.

Razer keyboards earn bad reputation around this forum. Their mice are excellent however.
Title: Need help with a razer blackwidow ultimate
Post by: Zet on Mon, 06 June 2011, 22:37:49
I thought to myself the same you did, and was the reason why I ended up getting a full layout than a tenkeyless. If a switch ever fails or dies, for complicate it is, I would swap em for one on the keypad, since having to RMA my keyboard is not an option(I live far from any place I could RMA it[USA])

I sincerely would love to try the razer black widow, since I love razer mouses, I wonder how close to their mice quality are their keyboard

After 6 months with my Naga, I'm having problems with the left click, it auto clicks a second time randomly when I left click normally. I wonder if its the mouse or a virus or something. Happened me before with a non razer mouse after installing office or some add-on to it :S
Title: Need help with a razer blackwidow ultimate
Post by: sinis on Mon, 06 June 2011, 22:55:00
Quote from: Zet;356575

After 6 months with my Naga, I'm having problems with the left click, it auto clicks a second time randomly when I left click normally. I wonder if its the mouse or a virus or something. Happened me before with a non razer mouse after installing office or some add-on to it :S

 
never had problems with my naga. now its a year old. my razer krait refused to klick sometimes on the left key after 3 years.
Title: Need help with a razer blackwidow ultimate
Post by: daerid on Mon, 06 June 2011, 23:55:22
Quote from: Zet;356575
I sincerely would love to try the razer black widow, since I love razer mouses, I wonder how close to their mice quality are their keyboard

Since you started with a Filco Linear R, I fear the BW would be a let down in quality for you. You got a bad ass board there :)
Title: Need help with a razer blackwidow ultimate
Post by: The Solutor on Tue, 07 June 2011, 01:22:32
Quote from: noit;356502
thanks i will try but i'm in italy and it's been already difficult to get the first rma ^^ and i had to wait 6 weeks before receiving the new keyboard. better fix it by myself

 

I'm in Italy too my BW arrived broken (a key stuck) I just realized that the Razer support is one of the wortst ever.

I fix it myself and I bougt a decent keyboard (and I will never buy a razer product again)
Title: Need help with a razer blackwidow ultimate
Post by: noit on Tue, 07 June 2011, 07:21:43
Quote from: The Solutor;356630
I'm in Italy too my BW arrived broken (a key stuck) I just realized that the Razer support is one of the wortst ever.

I fix it myself and I bougt a decent keyboard (and I will never buy a razer product again)

yes, agree. will try rma today and never ever buy razer again
Title: Need help with a razer blackwidow ultimate
Post by: BucklingSpring on Tue, 07 June 2011, 07:49:47
Quote from: The Solutor;356630
I'm in Italy too my BW arrived broken (a key stuck) I just realized that the Razer support is one of the wortst ever.

I fix it myself and I bougt a decent keyboard (and I will never buy a razer product again)


If they denied his RMA and since you both live in Italy. Maybe you can PM each other.
With your known mad skills, you can offer to fix his board in a blink of an eye.
Title: Need help with a razer blackwidow ultimate
Post by: keyboardlover on Tue, 07 June 2011, 07:58:42
Where in Italy are you guys? I might be going to Naples next year.
Title: Need help with a razer blackwidow ultimate
Post by: The Solutor on Tue, 07 June 2011, 13:16:59
Quote from: BucklingSpring;356691
If they denied his RMA and since you both live in Italy. Maybe you can PM each other.
With your known mad skills, you can offer to fix his board in a blink of an eye.

 
They not denied RMA, they wanted international shipment from my own pocket, which is more or less the same thing, which cost 32 euro at least.
Title: Need help with a razer blackwidow ultimate
Post by: The Solutor on Tue, 07 June 2011, 13:19:05
Quote from: keyboardlover;356693
Where in Italy are you guys? I might be going to Naples next year.

 
I live near Turin, but I have home in Sicily too, so too north or too south from Naples.
Title: Need help with a razer blackwidow ultimate
Post by: keyboardlover on Tue, 07 June 2011, 13:37:21
Cool. My family has roots in Naples and Abruzzo.
Title: Need help with a razer blackwidow ultimate
Post by: Zet on Tue, 07 June 2011, 13:55:00
Quote from: daerid;356603
Since you started with a Filco Linear R, I fear the BW would be a let down in quality for you. You got a bad ass board there :)


Hahaha thanks daerid, thats truth, but my ears ask me to get a clicky board, I'm really liking it... I don't care that much about the tactile bump. The real problem is, I would love to use it on my office, and I bet the dev team I have near me will like me "clicking" a lot lol.

I'm also digging the DAS Ultimate with blues or browns a lot, but that one is too big for being carried around between home and office, so one would have to remain there... sigh :( either that or I get a bigger backpack or a car xD
Title: Need help with a razer blackwidow ultimate
Post by: daerid on Tue, 07 June 2011, 14:55:35
I have a Das Ultimate with Blues. If you like clicky boards, it'd be a good choice. Of course you could also get another Filco. (http://www.keyboardco.com/keyboard_details.asp?PRODUCT=649)
Title: Need help with a razer blackwidow ultimate
Post by: noit on Wed, 08 June 2011, 16:53:25
Ok I fixed the problem, this is totally unhortodox but worked. I just poured some alcohol into the switches and let it evaporate for a couple hours
Title: Need help with a razer blackwidow ultimate
Post by: The Solutor on Wed, 08 June 2011, 17:22:49
Quote from: noit;357480
Ok I fixed the problem, this is totally unhortodox but worked.

 
Not a lot unorthodoox, a wet deoxy spray is better than alcohol but alcol does the job too.
Title: Need help with a razer blackwidow ultimate
Post by: sordna on Wed, 08 June 2011, 20:52:33
So what causes blue switches to loose their clickeyness ? I thought they were supposed to be reliable for millions of keystrokes!
Title: Need help with a razer blackwidow ultimate
Post by: DaemonRaccoon on Wed, 08 June 2011, 21:04:31
Quote from: sordna;357646
So what causes blue switches to loose their clickeyness ? I thought they were supposed to be reliable for millions of keystrokes!

It's the result of fanbois fapping about how awesome Razer is.
Title: Need help with a razer blackwidow ultimate
Post by: Tony on Wed, 08 June 2011, 21:07:37
That's just advertising. Million strokes in the lab with no dust at all, not mention food or carbonated liquid or ice cream.