geekhack
geekhack Community => Keyboards => Topic started by: therecorder on Wed, 02 May 2012, 05:16:06
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Elite Keyboards, on their FAQ, says that they will not honor warranties on international shipments, that items are sold to international buyers simply as a "curtsey"! I don't wish to chance buying like that. Is there any other place that sells Leopold Keyboards... Perhaps in Asia (English site translation)?
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Where are you based?
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In Israel... Was just looking at their site, but everything is in Korean. http://www.leopold.co.kr/
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Wanted an Otaku, but got frustrated and tired of trying to find a safe way to buy one. So, I went to WASD and ordered a (entirely black, blank) 104-Key Cherry MX Keycap Set to put on my Filco Camo. Anyway, $50 (with shipping) is better than around $200 (with shipping, Customs, and VAT) for a new board. Guess I will now have a Filco Camo Silent with "Camo" keycaps. :painkiller:
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As a seller, all but one of my problems have been on an international shipping.
Unfortunately, Post Offices in various countries do not play well together, and, personally, I think that it is only fair that the risk be borne by the buyer rather than the seller.
The alternative, with private carriers, is a much higher shipping price, again, the buyer's problem, not the seller's.
Yesterday a buyer in Australia referred to an "international economy" rate from FedEx, which might be GREAT if it is available, because their tracking is so good.
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As a seller, all but one of my problems have been on an international shipping.
Unfortunately, Post Offices in various countries do not play well together, and, personally, I think that it is only fair that the risk be borne by the buyer rather than the seller.
The alternative, with private carriers, is a much higher shipping price, again, the buyer's problem, not the seller's.
Yesterday a buyer in Australia referred to an "international economy" rate from FedEx, which might be GREAT if it is available, because their tracking is so good.
If you reread my initial post, you will see that I was not complaining about the shipping cost. I was complaining about Elite not honoring warantees on international shipments. http://elitekeyboards.com/support.php Under "- Do you ship internationally?", about 3" below this question.
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Well, I was actually addressing the tracking/liability issue, but they all work together against the international buyer, because if the seller has to honor a warranty issue, shipping both ways internationally is probably as much as the price of the board itself.
So, do you make the buyer pay shipping, or each pay for one way? It gets ugly in any case.
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Well, I was actually addressing the tracking/liability issue, but they all work together against the international buyer, because if the seller has to honor a warranty issue, shipping both ways internationally is probably as much as the price of the board itself.
So, do you make the buyer pay shipping, or each pay for one way? It gets ugly in any case.
The same rules should apply to international and domestic buyers. Ultimately, it is the manufacturer who will pay for the defective keyboard, not the reseller. If the manufacturer won't warranty their product for international sales, then the reseller shouldn't sell it internationally. But, the reseller of difficult to buy items (such as mechanical keyboards) knows that the buyer will often buy, in spite of the chance he or she is taking (especially when the warning is hidden in some FAQ sheet). This an unfair business practices, if not illegal.