geekhack

geekhack Community => Keyboards => Topic started by: Nightsquall on Thu, 14 June 2012, 15:47:27

Title: Razer Black Widow Key Problem
Post by: Nightsquall on Thu, 14 June 2012, 15:47:27

Recently I purchased a Razer Black Widow Ultimate keyboard, my "N" key is acting up.
Problems: Sometimes key press doesn't register, and sometimes it registers twice in one press.

 I had a friend who knows a bit about mechanical keyboards take a look at it.
 We removed the key and tested the switch in Aqua key and the switch seems to be working fine.

Replaced the key cap as well, but the problem remains, any ideas?

Title: Razer Black Widow Key Problem
Post by: Nightsquall on Thu, 21 June 2012, 11:38:14

Bump

Title: Razer Black Widow Key Problem
Post by: dippingriz on Thu, 21 June 2012, 12:14:33

Either take it back or RMA it if you didn't do something to it that you weren't supposed to aka spill liquid in it.  Razer support is a pita to deal with.  I was looking at RMAing mine that had a flickering LED but decided to live with after going in circles with them.

Title: Razer Black Widow Key Problem
Post by: Nightsquall on Thu, 21 June 2012, 13:20:00

Quote from: dippingriz;618711

Either take it back or RMA it if you didn't do something to it that you weren't supposed to aka spill liquid in it.  Razer support is a pita to deal with.  I was looking at RMAing mine that had a flickering LED but decided to live with after going in circles with them.

Thank you for responding :) a friend told me to post it on here and I was disappointed that I didn't get any responses until now. Thanks again for the advice.

Title: Razer Black Widow Key Problem
Post by: dippingriz on Thu, 21 June 2012, 18:26:05

Did you buy it online or from a store?  Stores are easier to deal with (frys is the easiest)