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geekhack Community => Keyboards => Topic started by: SteveHex on Sun, 25 November 2012, 10:52:39

Title: One key on my Ducky Shine stopped working.
Post by: SteveHex on Sun, 25 November 2012, 10:52:39
Hi :)
One of my arrow-keys on my keyboard suddenly stopped working. I've tried rebooting the machine and tested it with aqua keytest. The led still works fine...
I'm not sure how to continue? I've also tried clicking on it like mad...

please help me out :S
Title: Re: One key on my Ducky Shine stopped working.
Post by: hoggy on Sun, 25 November 2012, 15:04:35
Talk to the person / company that sold it to you.  If it's still in warranty, then they should replace it.
Title: Re: One key on my Ducky Shine stopped working.
Post by: rowdy on Sun, 25 November 2012, 15:21:52
Also try disconnecting and reconnecting the cable.

And if you can, try the keyboard on a different computer.

If the arrow key consistently does not work, then the switch is probably broken (which is rare, but can happen).  Warranty replacement if you can.  If not, it should still be possible to desolder the switch and install a new one (complicated slightly by the plate-mounting and LED).
Title: Re: One key on my Ducky Shine stopped working.
Post by: WhiteFireDragon on Sun, 25 November 2012, 18:05:56
If it's only one switch, desolder it and replace a new one. That's easier than shipping it back and forth. Ducky is a Taiwanese-based company, but I'm not sure if you'll have to ship it that far or manufacture warranty.
Title: Re: One key on my Ducky Shine stopped working.
Post by: firebt on Sun, 25 November 2012, 18:13:02
If it's only one switch, desolder it and replace a new one. That's easier than shipping it back and forth. Ducky is a Taiwanese-based company, but I'm not sure if you'll have to ship it that far or manufacture warranty.

+1

Cherry MX switches are less than a dollar a pop.  Desolder LED and switch, resolder new one.  Problem solved.  Should take no more than 30 minutes.