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geekhack Marketplace => Vendor Forums => MechanicalKeyboards.com => Topic started by: ShakeR on Tue, 04 December 2012, 12:07:01

Title: Contacting Mechanical Keyboards Inc
Post by: ShakeR on Tue, 04 December 2012, 12:07:01
Hey everyone,

I wanted to reiterate that the best possible way to reach myself or anyone at MKI is sending an email to support@mechanicalkeyboards.com.

I'm usually checking between 4 and 5 email accounts daily, so adding GH's PM system to my list is very difficult.  I hate taking so long to get back to my fellow hackers so I just wanted to remind everyone of this as we usually respond to emails sent to our support address very quickly (don't quote me on this today (December 4th, 2012) as our chief support rep Caleb's wife is in labor as I write this.  He's a little preoccupied with his incoming son, but we're doing our best to pick up his slack :).

In summary:
If you want the fastest possible response, email us (typically receive a response in under 12 hours). 
If you love the PM system here and don't mind waiting up to a week or two to receive a response, feel free to shoot me a PM on GH :)



Title: Re: Contacting Mechanical Keyboards Inc
Post by: rowdy on Tue, 04 December 2012, 15:10:01
I wonder if there is an option to receive email notification upon receipt of a PM ...

Yes, there is, in Profile - Personal Messaging.

Might smooth things out for those who prefer PMs or don't see this post.
Title: Re: Contacting Mechanical Keyboards Inc
Post by: ShakeR on Mon, 10 December 2012, 14:16:10
I wonder if there is an option to receive email notification upon receipt of a PM ...

Yes, there is, in Profile - Personal Messaging.

Might smooth things out for those who prefer PMs or don't see this post.

Awesome. Thanks. Not sure why I didn't think of this.