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geekhack Marketplace => Vendor Forums => The Keyboard Company => Topic started by: Phil21 on Mon, 31 December 2012, 22:07:38

Title: Filco for Christmas - broken leg?
Post by: Phil21 on Mon, 31 December 2012, 22:07:38
Hey guys,

I just received a Filco TKL for Christmas, but it appears one of the "nubs" of the legs was broken off.  I attempted to superglue this, it worked for a little while but then broke under use a couple days later.

Where can I pick up a spare leg (or two for future emergencies)?  It seems rather silly to return a $150 product to Amazon, have them ship it back overseas, only to come right back again - all for a 10 cent piece of plastic.

Thanks!

-Phil
Title: Re: Filco for Christmas - broken leg?
Post by: hashbaz on Tue, 01 January 2013, 03:06:19
I've never heard of spare parts like this available for sale unfortunately.  Someone else might chime in with a homebrew solution, but if it was me I would RMA it.
Title: Re: Filco for Christmas - broken leg?
Post by: rowdy on Tue, 01 January 2013, 03:44:23
RMA it - although you might have problems as you have attempted to glue it yourself.

Otherwise: http://www.keyboardco.com/keyboard_details.asp?PRODUCT=949
Title: Re: Filco for Christmas - broken leg?
Post by: hashbaz on Tue, 01 January 2013, 04:03:36
Nice!  Good to know these are available.
Title: Re: Filco for Christmas - broken leg?
Post by: t2russo on Tue, 08 January 2013, 14:37:41
Would never have thought to look for replacements.  I might have to buy some and just have them sitting somewhere safe, since I could expect to wear down rubber faster than the cherry switches...
Title: Re: Filco for Christmas - broken leg?
Post by: SmallFry on Tue, 08 January 2013, 15:26:52
I was just going to suggest Keyboard Co. , but it seems Rowdy beat me to it.
Title: Re: Filco for Christmas - broken leg?
Post by: rowdy on Tue, 08 January 2013, 22:42:13
I was just going to suggest Keyboard Co. , but it seems Rowdy beat me to it.

Only by about a week :p
Title: Re: Re: Filco for Christmas - broken leg?
Post by: SmallFry on Tue, 08 January 2013, 22:49:33
I was just going to suggest Keyboard Co. , but it seems Rowdy beat me to it.

Only by about a week :p
Oh, crap... well...uhhh... oh look a flying pig!
/me runs off.
Title: Re: Filco for Christmas - broken leg?
Post by: rowdy on Tue, 08 January 2013, 23:03:27
Would never have thought to look for replacements.  I might have to buy some and just have them sitting somewhere safe, since I could expect to wear down rubber faster than the cherry switches...

A good idea :)  Without accidental damage, the keyboard should last for many years, so having a few spare parts around will ensure it keeps going.  Depending on the construction and your expertise, you can even swap switches out if they fail.
Title: Re: Filco for Christmas - broken leg?
Post by: Phil21 on Wed, 09 January 2013, 21:35:34
I ended up just ordering two sets of legs.  I figured they are good to have around anyways, and for $5 I'm not going to ship a keyboard back.  I'm happy enough having these semi-available in the US.

I do suggest putting at least a handful of these on Amazon if possible :)  Even at $10, it would have been cheaper than shipping.  I know storage fees w/ Amazon Fulfillment can get kind of spendy for the smaller items though.
Title: Re: Filco for Christmas - broken leg?
Post by: Bruce on Tue, 22 January 2013, 05:08:13
Hi Guys.

We looked at Amazon but they don't work so well on a 'spares' type product.
We do keep the spare parts that make up a Filco and as they are small bits it is not too bad shipping them all from here in the UK, and we're happy to do it.
I agree, it is an expensive product and should last a long time so if we can help out with little 'accidents' like this - then we should.

Bruce
Title: Re: Filco for Christmas - broken leg?
Post by: rowdy on Wed, 23 January 2013, 03:56:31
Awesome response, Bruce :)

It was just coincidence I was looking at your site the other day and noticed the spare parts section, and then someone ups and asks on Geekhack!