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geekhack Marketplace => Group Buys and Preorders => Topic started by: TheProfosist on Tue, 15 January 2013, 04:34:06

Title: [GB] ErgoDox Assembly Services (Massdrop) [CLOSED]
Post by: TheProfosist on Tue, 15 January 2013, 04:34:06
This group buy is for a service that is being put on Internationally on by me (Prof). I am offering 3 different tiers of assembly Basic Assembly, Spring or Stem Swap, and Lubed Switches. When ordering from Massdrop everything you need is included, but incase there is something you would like to change or add please feel free to order those parts from my Phantom Parts and Assembly GB (http://tinyurl.com/a4qfpsn) (please note that these go with a ErgoDox that i am building for you).

I will not be offering PCBs in this GB because you can already pick them up from Massdrop (http://tinyurl.com/bg7k37j). The assembly services are guaranteed, which means that your keyboard will not leave or be shipped until it is fully tested and working.

This GB closes February 3rd 2013. Please order using this form (http://tinyurl.com/ctfjonp).




Assembly Service Now on Massdrop!



Quote from: Payment & Shipping


Payment: Invoices will be sent out to your paypal email once the GB closes. You will have 1 week to pay the invoice

Shipping: Shipping will be quoted and invoiced once your order is completed, packaged, and ready to ship because of the infinitely different amount of items that can be ordered. You items WILL NOT SHIP until you pay the invoice for the shipping.






**note: the spring or stem swap and lubed switches both include basic assembly**
**note: all extra/leftover parts that your ordered will be sent to you with your ErgoDox unless specified**
**note: if your looking for a cable contact MiMiC (http://tinyurl.com/bht869j) or order a cable directly through his thread (http://tinyurl.com/bw6qpn8).**
Title: Re: [GB] ErgoDox Assembly Service (Taking Orders)
Post by: sordna on Tue, 15 January 2013, 16:39:06
Nice service! Please clarify some logistics though:
Are people supposed to buy the kits through massdrop, receive them, then mail them to you? Or you can also buy on their behalf from massdrop if you get paid in advance?

Also regarding the stem/spring swaps, are users supposed to find all parts and send them to you, or you have the required alternative stems/springs, and what cost, if any, is involved for these parts?

Finally, do you have red and brown switches (since massdrop doesn't currently) and what's the extra cost to add them ?
Title: Re: [GB] ErgoDox Assembly Service (Taking Orders)
Post by: TheProfosist on Tue, 15 January 2013, 18:14:08
Nice service! Please clarify some logistics though:
Are people supposed to buy the kits through massdrop, receive them, then mail them to you? Or you can also buy on their behalf from massdrop if you get paid in advance?

Also regarding the stem/spring swaps, are users supposed to find all parts and send them to you, or you have the required alternative stems/springs, and what cost, if any, is involved for these parts?

Finally, do you have red and brown switches (since massdrop doesn't currently) and what's the extra cost to add them ?
that would work but wouldnt be very cost effective. I havnt contact massdrop but do you think that they could ship direct to me? otherwise as long as i get paid in advance i could buy from massdrop myself if they cant ship directly to me

you can send some to me if you already have some otherwise you should be able to get everything you need from my other GB for Phantom Parts and Assembly (http://tinyurl.com/a4qfpsn)

yes red and brown are both available in my other GB as well as others.
Title: Re: [GB] ErgoDox Assembly Service (Taking Orders)
Post by: TheProfosist on Tue, 15 January 2013, 18:22:51
added notes sections to the form
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: seferphier on Wed, 16 January 2013, 01:57:58
so if i wanted ErgoDox with red switches it would cost: 40 + 0.6*(76) = 85.6 + shipping
Title: Re: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Wed, 16 January 2013, 04:38:06
so if i wanted ErgoDox with red switches it would cost: 40 + 0.6*(76) = 85.6 + shipping
yep thats correct
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Wed, 16 January 2013, 07:27:13
I think i may start ordering ergodoxs for people pertaining that i get the money before i order as there has been some interest with some international users.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: wiredPANDA on Wed, 16 January 2013, 09:12:47
so if i wanted ErgoDox with red switches it would cost: 40 + 0.6*(76) = 85.6 + shipping

AFAIK there are 84 switches on the ErgoDox, not 76.  Same concept would still apply, though.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: sordna on Wed, 16 January 2013, 10:25:48
Count again, it's 38 per side = 76:

Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: kmiller8 on Wed, 16 January 2013, 10:39:24
Count again, it's 38 per side = 76:

He was pulling the 84 from massdrop :)

Quote from: massdrop.com
Here is a full list of the components (including extras) so you know what to expect when you open the box:

Cherry Switches (84pc)
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: sordna on Wed, 16 January 2013, 10:46:25
Yup, and Massdrop states they include some extra components... which is very helpful if you damage any during assembly.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Wed, 16 January 2013, 12:08:45
Sorry about that was going off mass drop.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: gdaian on Sat, 19 January 2013, 16:30:31
The aluminum case from Massdrop is out (http://i.imgur.com/yb3mn0A.jpg) and the screws are really sticking out IMO.

Prof, would you be able to offer assembly with countersunk screws?
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sat, 19 January 2013, 16:36:48
The aluminum case from Massdrop is out (http://i.imgur.com/yb3mn0A.jpg) and the screws are really sticking out IMO.

Prof, would you be able to offer assembly with countersunk screws?
no because the case is made the same way as the acrylic so i believe the pieces are too thin for a counter sunk screw. I can try to find flat head screw though
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: BugBuster on Sat, 19 January 2013, 16:55:19
The aluminum case from Massdrop is out (http://i.imgur.com/yb3mn0A.jpg) and the screws are really sticking out IMO.

Prof, would you be able to offer assembly with countersunk screws?
no because the case is made the same way as the acrylic so i believe the pieces are too thin for a counter sunk screw. I can try to find flat head screw though

It will still hold by the edges, isn't it? Just have to be careful when drilling.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sat, 19 January 2013, 17:04:27
The aluminum case from Massdrop is out (http://i.imgur.com/yb3mn0A.jpg) and the screws are really sticking out IMO.

Prof, would you be able to offer assembly with countersunk screws?
no because the case is made the same way as the acrylic so i believe the pieces are too thin for a counter sunk screw. I can try to find flat head screw though

It will still hold by the edges, isn't it? Just have to be careful when drilling.
that would be unwise with a thin alu sheet
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sun, 20 January 2013, 01:38:21
Aluminum Case Pictures are up on Massdrop!
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sun, 20 January 2013, 17:09:33
add led swap as an option for this assembly GB
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: planet36 on Sun, 20 January 2013, 22:12:24
add led swap as an option for this assembly GB

Newb questions: What is the "LED and Resistor Swap"? Are there pics?
Title: Re: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sun, 20 January 2013, 22:15:12
add led swap as an option for this assembly GB

Newb questions: What is the "LED and Resistor Swap"? Are there pics?
i change the color of the leds and use the proper resistors
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: wilsongunawan on Mon, 21 January 2013, 03:16:03
so will you help ppl to order the package from the massdrop, assemble it and ship it?
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Mon, 21 January 2013, 03:18:00
so will you help ppl to order the package from the massdrop, assemble it and ship it?
yes I can, yes, and yes
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Wed, 23 January 2013, 20:09:21
I know many of you are not going to be happy about this but after lubing a bunch of keyboards in the recent week and talking with the other people that will be helping be build I am going to have to raise the price on lubing $10 to cover for the fairly large amount of time involved. if you would like to change your order because of this please let me know as I have no problem changing your order.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Wed, 23 January 2013, 20:11:33
form and OP updated
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: cgbuen on Fri, 25 January 2013, 23:23:01
PM'd this question, but figured I might as well ask it publicly. If I fill out this form and the Phantom Parts GB form (since I want different switches than what MD offers), could you send a giant quote for the Dox, switches, and service?

Also, is there any chance of providing some kind of rubber feet added or something to help with the screws coming out the bottom?
Title: Re: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sat, 26 January 2013, 02:09:47
PM'd this question, but figured I might as well ask it publicly. If I fill out this form and the Phantom Parts GB form (since I want different switches than what MD offers), could you send a giant quote for the Dox, switches, and service?

Also, is there any chance of providing some kind of rubber feet added or something to help with the screws coming out the bottom?
it would be 2 separate invoices since they are separate GBs but yes feel free to order from both

Yea ill be looking into it once I have ergodox in hand.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: cgbuen on Sat, 26 January 2013, 16:38:07
Got it. Would you be able to send me an invoice soon, since the MassDrop GB ends before this assembly service GB does? .. My order was the classic ErgoDox with the aluminum case no switches.
Title: Re: [GB] ErgoDox Assembly Services (Taking Orders)
Post by: TheProfosist on Sat, 26 January 2013, 16:58:59
If you have ordered your ErgoDox though Massdrop please get my assembly service though there, thanks
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sat, 26 January 2013, 18:02:24
For those of you who cant or dont want to assemble your ErgoDox my assembly service is now up on Massdrop. If you have any questions please let me know.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: ElectronicFur on Sat, 02 February 2013, 06:15:02
Hi Profosist,

I'm interested in your assembly services, as I am too busy to do it myself at the moment. However I seem to have missed the massdrop deadline. I've messaged them to see if I can still partake. If I can, do I just get the parts shipped to you? I'm in the UK.

Cheers,
EF

Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sat, 02 February 2013, 13:11:59
Hi Profosist,

I'm interested in your assembly services, as I am too busy to do it myself at the moment. However I seem to have missed the massdrop deadline. I've messaged them to see if I can still partake. If I can, do I just get the parts shipped to you? I'm in the UK.

Cheers,
EF
if you can get a kit from massdrop sign up for my assembly service on there as well.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: planet36 on Sat, 02 February 2013, 15:28:45
Profosist,

I want to procure your assembly services.  I ordered my ErgoDox without switches because I already have some.

Since your form is down, I assume we can only order your services through massdrop.  Yes? No?
The massdrop page says, "ONLY JOIN IF YOU WANT YOUR ERGODOX SENT TO THE PROFOSIST FOR ASSEMBLY."

Can I just have my ErgoDox sent to me like normal, and then I send you all the parts?
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sat, 02 February 2013, 15:33:10
Profosist,

I want to procure your assembly services.  I ordered my ErgoDox without switches because I already have some.

Since your form is down, I assume we can only order your services through massdrop.  Yes? No?
The massdrop page says, "ONLY JOIN IF YOU WANT YOUR ERGODOX SENT TO THE PROFOSIST FOR ASSEMBLY."

Can I just have my ErgoDox sent to me like normal, and then I send you all the parts?
yes order through mass drop
Why not have them send me the ergodox ans you just ship me the switches?
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: planet36 on Mon, 04 February 2013, 22:27:25
Profosist,

I want to procure your assembly services.  I ordered my ErgoDox without switches because I already have some.

Since your form is down, I assume we can only order your services through massdrop.  Yes? No?
The massdrop page says, "ONLY JOIN IF YOU WANT YOUR ERGODOX SENT TO THE PROFOSIST FOR ASSEMBLY."

Can I just have my ErgoDox sent to me like normal, and then I send you all the parts?
yes order through mass drop
Why not have them send me the ergodox ans you just ship me the switches?

How much would that cost?
Title: Re: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Mon, 04 February 2013, 22:53:04
Profosist,

I want to procure your assembly services.  I ordered my ErgoDox without switches because I already have some.

Since your form is down, I assume we can only order your services through massdrop.  Yes? No?
The massdrop page says, "ONLY JOIN IF YOU WANT YOUR ERGODOX SENT TO THE PROFOSIST FOR ASSEMBLY."

Can I just have my ErgoDox sent to me like normal, and then I send you all the parts?
yes order through mass drop
Why not have them send me the ergodox ans you just ship me the switches?

How much would that cost?
how much would what cost? If your talking about assembly the prices are up on massdrop.
Title: Re: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: planet36 on Tue, 05 February 2013, 08:07:19
Profosist,

I want to procure your assembly services.  I ordered my ErgoDox without switches because I already have some.

Since your form is down, I assume we can only order your services through massdrop.  Yes? No?
The massdrop page says, "ONLY JOIN IF YOU WANT YOUR ERGODOX SENT TO THE PROFOSIST FOR ASSEMBLY."

Can I just have my ErgoDox sent to me like normal, and then I send you all the parts?
yes order through mass drop
Why not have them send me the ergodox ans you just ship me the switches?

How much would that cost?
how much would what cost? If your talking about assembly the prices are up on massdrop.

How much would shipping the switches to you cost?  I'm in Florida, USA.

I'm trying to see which would cost less:

1)2)So I'm wondering which is less:Sorry if I'm making this more complicated than it should be.   ;D  I was looking forward to seeing the beautiful ErgoDox PCB and case et al. before they were assembled.  ^-^
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: oneproduct on Tue, 05 February 2013, 17:51:13
I was originally going to have it built by you, but the shipping cost listed for the assembly service to Canada is $47 (compared to what seems to be $15 to the US, based on planet36's post). That's more than the cost of the service itself, which is a pretty big deterrent.

I'm a bit confused about it too because I originally only paid $6 to have the Ergodox shipped to me in Canada, so I don't understand why it's so much for the assembly. Might be worth talking to Massdrop about if they're the ones who set the price?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: rburrows on Fri, 29 March 2013, 16:46:02
Hi Profosist, I was wondering if you received the assembly service kits yet from Massdrop?

-Rob
Title: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Sat, 30 March 2013, 19:28:41
Hi Profosist, I was wondering if you received the assembly service kits yet from Massdrop?

-Rob

+1

But I also heard from MD that not all units have been shipped, yet, as well. 
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SmallFry on Sat, 30 March 2013, 20:51:07
I believe that this GB is cancelled and you will be receiving a refund soon. I'm sure GupGup or other assembler members would be glad to help you out though.
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sun, 31 March 2013, 01:02:16
Hi Profosist, I was wondering if you received the assembly service kits yet from Massdrop?

-Rob

+1

But I also heard from MD that not all units have been shipped, yet, as well.
i got word earlier this week that they should be shipping to me but they were delayed because some people were canceling.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: jwaz on Sun, 31 March 2013, 01:03:33
Where have you been?
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sun, 31 March 2013, 01:05:29
I believe that this GB is cancelled and you will be receiving a refund soon. I'm sure GupGup or other assembler members would be glad to help you out though.
thats not what ive heard on my end at least. though who knows maybe they havnt told me yet as i was never informed as to how many people wanted to drop.

And would you mind stopping crapping my threads and recommending other peoples services in them?
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sun, 31 March 2013, 01:08:05
I was originally going to have it built by you, but the shipping cost listed for the assembly service to Canada is $47 (compared to what seems to be $15 to the US, based on planet36's post). That's more than the cost of the service itself, which is a pretty big deterrent.

I'm a bit confused about it too because I originally only paid $6 to have the Ergodox shipped to me in Canada, so I don't understand why it's so much for the assembly. Might be worth talking to Massdrop about if they're the ones who set the price?
about the shipping thats how much flat rate USPS international costs. I believe Massdrop was only charging 6$ it costs much more than that to ship international especially if you have an aluminum case.
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sun, 31 March 2013, 01:10:29
Where have you been?
not living my life on GH
Title: Re: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: tilmann on Sun, 31 March 2013, 07:31:04
I believe that this GB is cancelled and you will be receiving a refund soon. I'm sure GupGup or other assembler members would be glad to help you out though.
thats not what ive heard on my end at least. though who knows maybe they havnt told me yet as i was never informed as to how many people wanted to drop.

And would you mind stopping crapping my threads and recommending other peoples services in them?

Unfortunately it looks like this is what happened :(

I signed up for the assembly service on MD but now it doesn't show up in my orders anymore and they also sent the kit to my address instead of Profosist's. And I know 100% that I signed up for it, I even bugged MD multiple times to add my home country as a shipping option. Also if I now click on the page for the assembly group buy to e.g. see the discussion of the group buy I just get an error message, so from this perspective it looks very much like cancelled :(

I'm curious to hear from other people who signed up for the assembly group buy on MD.

Edit:
Looks like the link to the group buy is broken but it's easy to fix, you can access it under https://www.massdrop.com/buy/ergodox-assembly/talk. So maybe it's not cancelled but my order somehow got lost, I have no idea.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: sordna on Sun, 31 March 2013, 12:10:54
What don't you ask a question in the discussion page? I just checked the link you supplied and nobody has posted anything since February 2 !
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: tilmann on Mon, 01 April 2013, 04:05:31
What don't you ask a question in the discussion page? I just checked the link you supplied and nobody has posted anything since February 2 !
I guess no one has asked because the link is broken :) (if you access it from the list of group buys on the MD page)

I mailed them about my lost order of course and they responded very quickly but the only thing they said is that they have no idea how this happened :)

Since my kit has been shipped there isn't much they can do anyway, so I guess it means I have to revive my soldering skills and try to do the assembly myself :)
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: rburrows on Mon, 01 April 2013, 18:48:08
Sounds like things are on track. Will from Massdrop contacted me today with a new invoice for the assembly service because my original Paypal payment did not go through for some reason.

He said the kit would be shipped to Profosist today if paid today. If not paid by Wednesday the kit would just be sent to me.

Maybe some other folks are in the same boat. FYI. YMMV.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Tue, 02 April 2013, 14:13:36
Sounds like things are on track. Will from Massdrop contacted me today with a new invoice for the assembly service because my original Paypal payment did not go through for some reason.

He said the kit would be shipped to Profosist today if paid today. If not paid by Wednesday the kit would just be sent to me.

Maybe some other folks are in the same boat. FYI. YMMV.

I got the same notice, yesterday.  I'm still waiting for Will to send me a new Invoice, though.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SmallFry on Tue, 02 April 2013, 18:00:46
I thought that this was canceled. You guys really want your stuff still going to TheProfosist after two months in the dark on his other GB?
/me sighs.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Susan1430 on Tue, 02 April 2013, 18:47:12
My fiance ordered an ErgoDox with the assembly service (as reflected on the shipping manifest included in the box), but received an unassembled kit shipped directly from MassDrop.

I've contacted MassDrop, will post again when I get a response.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: seferphier on Wed, 03 April 2013, 03:35:43
hey. Profosist, did you receive the ErgoDox yet? When will you be able to ship it out?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Latin00032 on Wed, 03 April 2013, 12:34:45
 Is this group buy going to return in light of the new ergodox mass drop??
Title: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Gupgup on Wed, 03 April 2013, 12:46:49
Is this group buy going to return in light of the new ergodox mass drop??

This thread is meant to show the group buy being held at mass drop :p

Edit: Woops, noticed this was the assembly thread, theres so many I got them confused :p
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: seferphier on Thu, 04 April 2013, 00:45:48
TheProfosist's lack of reply is a bit concerning. I sent him a PM a few days ago but did not receive a reply.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SmallFry on Thu, 04 April 2013, 00:56:52
Oh believe me, I know. Good luck with your assembly order...
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Thu, 04 April 2013, 01:20:54
SmallFry stop thread crapping this is the second time ive asked.



Also sorry about the delay but i will take a large chunk of time out tomorrow to reply to everyone and post an update.

Also if you need to contact me specifically please contact me directly and especially not through someone else. The best way is via email which is "myuser"@gmail.com . I will do my best to get you a reply within 24 hours.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Thu, 04 April 2013, 17:56:41
Some Updates:

I received my ErgoDox on Tuesdasy.

On wednesday i got notification that some of the ErgoDox's have been shipped to me for assembly.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Wed, 10 April 2013, 23:08:26
hey guys going to be responding to emails and posts in mass tomorrow and hopefully some updates
Title: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Sat, 13 April 2013, 07:09:51
Any updates/confirmation on devices received?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Sat, 13 April 2013, 07:27:59
Any updates/confirmation on devices received?
That update should come today, sorry about the delay.
Title: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Tue, 16 April 2013, 17:18:51
Any updates?
Title: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Wed, 17 April 2013, 12:24:39
Any updates?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: seferphier on Wed, 17 April 2013, 13:45:21
Rather than waiting, i canceled my order for the assembly service and constructed the ErgoDox myself.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Wed, 17 April 2013, 14:27:08
He's reached out to me via email today.

And my second kit was sent directly to Prof, which is why I was asking for updates.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: gilgam on Sat, 27 April 2013, 02:59:38
Hi
is there any news about assembly service ?
It's classified as shipped on mass drop website but no updtae since...

Thanks
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: cgbuen on Thu, 02 May 2013, 23:31:14
Also looking for an update.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Fri, 03 May 2013, 01:28:22
the shipment status was to me and there should be a update from MassDrop very soon.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: xiso on Thu, 23 May 2013, 23:12:53
the shipment status was to me and there should be a update from MassDrop very soon.

Any updates?

According to the tracking information, you received the shipment at April 10.

And there is no update since then.

Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SmallFry on Thu, 23 May 2013, 23:13:42
Good luck. His other GB is going swimmingly also.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: cgbuen on Fri, 31 May 2013, 20:04:06
Looking for an update. Thanks.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Glod on Fri, 31 May 2013, 21:28:53
so like a dozen people aren't able to enjoy the awesomeness that is the ErgoDox that they paid for yet? that makes me sad.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: gilgam on Mon, 03 June 2013, 10:24:44
Still no news. i got some weeks ago but it's way too long....

Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SmallFry on Mon, 03 June 2013, 10:32:11
Prof was in the IRC last evening, he has told me that the eDoxen will not be assembled fully until he has all the parts, as MassDrop did not pack all the necessary materials. I will pull my IRC logs in a bit, if asked.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: gilgam on Mon, 03 June 2013, 12:25:37
Thanks
but that was the answer days ago.
I'll call massdrop for this ...
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SmallFry on Mon, 03 June 2013, 12:39:25
Just telling ya what I know. I tried to cancel this buy prior to Prof getting the parts, but sadly he seems to have dropped the ball on this buy also. :(
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: seferphier on Mon, 03 June 2013, 15:02:53
prof would respond within an hour before the groupbuy. After he got the orders, his response time was once a month. that is most disturbing.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Wed, 05 June 2013, 18:49:24
I reached out to Prof and MD a couple days ago.  No response from Prof - MD just told me they had been hearing about the lack of communication between him and the buyers, and that they would follow-up.  I'm still waiting on a response from either.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: litster on Wed, 05 June 2013, 23:50:33
"Silence is gold" doesn't apply here.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: metafour on Wed, 05 June 2013, 23:56:16
"Silence is gold" doesn't apply here.

Pretty sure that's a lesson that someone hasn't learned.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Fri, 14 June 2013, 13:36:44
Figured I'd post for transparency.  It seems there was a miscommunication between Prof and MassDrop, which lead to him never receiving the replacement parts that he needed (the ones that were missing from the kits).  He's working that out with MD, now.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: cgbuen on Sun, 16 June 2013, 04:16:49
What were the parts?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: cgbuen on Wed, 19 June 2013, 15:33:54
What were the parts?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Fri, 21 June 2013, 11:08:56
Not sure - you'd have to reach out to TheProf or MassDrop for an update.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Glod on Sat, 22 June 2013, 16:44:00
I think you guys were robbed just like in the Phantom parts GB. i doubt the dozen people who signed up will ever see their ErgoDox.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SpAmRaY on Sat, 22 June 2013, 17:27:20
I think you guys were robbed just like in the Phantom parts GB. i doubt the dozen people who signed up will ever see their ErgoDox.

I wonder if massdrop can do anything to help with the ergodoxes?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: seferphier on Sun, 23 June 2013, 19:49:51
I think you guys were robbed just like in the Phantom parts GB. i doubt the dozen people who signed up will ever see their ErgoDox.

think you are right. Just realized there is a whole thread dedicated to it.

He would need to offload ergodox off of geekhack and deskthority to make a profit. maybe we should implement a system to prevent that from happening.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: r3dx on Mon, 24 June 2013, 13:57:09
I think you guys were robbed just like in the Phantom parts GB. i doubt the dozen people who signed up will ever see their ErgoDox.

think you are right. Just realized there is a whole thread dedicated to it.

He would need to offload ergodox off of geekhack and deskthority to make a profit. maybe we should implement a system to prevent that from happening.


Yeah, too bad there isn't some way to red flag a person to give people a heads up if this does happen. Sometimes it's best to be proactive about stuff like this because there isn't much that can be done once it happens.

I do feel for you guys though. I'm still waiting for switches and stabilizers so that I can start building my Phantoms and LZ-GH.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Mon, 24 June 2013, 14:38:16
I received notice from Massdrop last week that they are having kits returned to them, and that they will be handling shipment/reimbursements for assembly charges.  If you ordered the build services through Massdrop for the original ErgoDox buy, if you haven't received any notices, I'd reach out to Massdrop to check.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: WhiteFireDragon on Mon, 24 June 2013, 15:01:14
Hey that's good that massdrop is stepping in to try and resolve this. But I'm really curious though, how are they going to have it returned to them when it's already in Prof's hands? He ain't gonna ship it back, that's for sure.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: wiredPANDA on Tue, 25 June 2013, 10:07:13
That seems to be the information that they're providing, currently.  That kits are being shipped back to MD for distribution back to intended parties.  With that said, though, they are running another Dox buy currently - could always mask the missing kits with new kits sent to us.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: WhiteFireDragon on Tue, 25 June 2013, 11:22:06
That's gotta be some miracle to get Prof to spend money AND time to ship it out. If this is true though, I don't see why he can't do the same for all the phantom stuff he's supposedly holding.

If MassDrop just ordered more new kits to replace the missing ones, that's a huge loss, and Prof just gets to keep the kits he has with him.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: SpAmRaY on Tue, 25 June 2013, 11:24:21
That's gotta be some miracle to get Prof to spend money AND time to ship it out. If this is true though, I don't see why he can't do the same for all the phantom stuff he's supposedly holding.

If MassDrop just ordered more new kits to replace the missing ones, that's a huge loss, and Prof just gets to keep the kits he has with him.

Maybe we should keep an eye on ebay for ergodox kits!
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: r3dx on Tue, 25 June 2013, 11:30:28
That's gotta be some miracle to get Prof to spend money AND time to ship it out. If this is true though, I don't see why he can't do the same for all the phantom stuff he's supposedly holding.

If MassDrop just ordered more new kits to replace the missing ones, that's a huge loss, and Prof just gets to keep the kits he has with him.

Sadly, this whole thing could have been cleared up with something as simple as better communication. I wouldn't doubt that he's busy with everything going on, everyone has that happen, but at the moment it looks more like he cut and run, at least until things cool down, rather than just pop in to post every so often.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: boli on Tue, 25 June 2013, 13:39:05
how are they going to have it returned to them when it's already in Prof's hands? He ain't gonna ship it back, that's for sure.

From what he told me it's already shipped, he even included a photos of the UPS drop-off package receipt and more. There's more to it, but I guess people are mostly interested in the shipment to MD. I urged him to post here but he didn't (yet), which is why I'm posting this tidbit now.

I for one am disappointed that I won't get an assembled ErgoDox after all, and (it seems) all because of a communication failure between MD and TheProfosist. From my own experience with MD so far (most good, some bad), his story sounds credible. To be fair, there are 2 sides to every story, and I haven't heard their side yet.

BTW I just received this update from MD:
Quote
I know it seems like a big mess. I can assure you that once we heard about TheProfosist's inability to assemble the keyboards, we got them over here as fast as possible. The keyboards came in last night from TheProfosist, and I spent the entire night ensuring that everyone who ordered through him had their custom parts in order, as well as the basic assembly pieces as well. The packages are all now packaged up, with tracking numbers, and are being shipped. Please keep note that the tracking numbers may not work until they are registered in USPS's system.

I can assure you, Oliver, that the keyboards spent a maximum of around 12 hours at Massdrop (less had it not been in the night!) and the entire Massdrop team knew the situation that all of you had gone through with TheProfosist. We all worked together to make sure you did not have to wait any longer.

I hope that now, at least, the keyboard is on its way and will get to you very shortly.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Glod on Tue, 25 June 2013, 13:55:08
so they won't be assembled for those people? that sucks....

MassDrop are really good people it seems, I think the only complaints about massdrop I've seen are from people who have never got anything from massdrop and are still *****ing about the sign up requirement. It is good to see they are attempting to resolve this the best they can.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: Larken on Tue, 25 June 2013, 14:04:57
My personal experience with MD when **** went down was a very positive one. They are surprisingly extremely customer oriented, and I'm not surprised they stepped in to make things good for this GB. I won't be surprised if MD paid for the shipping back to them too.

It does suck big time that the people who got in this service had to wait so long and still not receive an assembled kit though. And I would've signed up for it if I didn't already have a board to be done by WFD at the time, and decided to ask him to assemble my spare kit instead. I'm glad I did so, but I do feel for those participating in this, esp given this was from round 1 and peeps from round 2 have already gotten their kits up and running.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: longweight on Tue, 25 June 2013, 15:07:49
Will there be another round?
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: seferphier on Tue, 25 June 2013, 23:05:32
My personal experience with MD when **** went down was a very positive one. They are surprisingly extremely customer oriented, and I'm not surprised they stepped in to make things good for this GB. I won't be surprised if MD paid for the shipping back to them too.

It does suck big time that the people who got in this service had to wait so long and still not receive an assembled kit though. And I would've signed up for it if I didn't already have a board to be done by WFD at the time, and decided to ask him to assemble my spare kit instead. I'm glad I did so, but I do feel for those participating in this, esp given this was from round 1 and peeps from round 2 have already gotten their kits up and running.

yeah I am very impressed on massdrop's service. They did everything they could to manage the Prof situation. I'm sure they had to pay for the shipping cost out of their own pocket from prof to massdrop and then delivery out again.

on a side note, that is a very nice looking ergodox.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: litster on Wed, 03 July 2013, 03:33:40
Why isn't Profosist banned here on GH?  Inability to do what he promised, inability to do what he advertised, inability to own up his end of the bargain, inability to communicate, inability to right his wrongs.  Over and over and over again.

Profosist gives a bad name to our ErgoDox.
Title: Re: [GB] ErgoDox Assembly Services (Massdrop)
Post by: TheProfosist on Wed, 03 July 2013, 03:52:35
Hey guys im closing down this thread as the assembly service is now no longer in my hands as I have sent the ErgoDox's to MassDrop as requested by them.


If you have any questions about this post or anything else about this service please pm or email me and I will do my best to get you a timely answer.