geekhack
geekhack Community => Off Topic => Topic started by: Lanx on Thu, 13 June 2013, 11:58:25
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with all the xbox one/ps4 hub-bub and drm, i conclude that the main issue is that we can't return sh*tty games. if i buy a tv, i can say... i just don't like it, or it didn't fit, full return. If i eat out i can say, wtf i asked for medium rare!, get a new one or they strike it off the check (i rarely have complaints about restaurant food, i'm afraid of revenge spit btw)
you goto a movie theatre, if it sucks within 30minutes you can usually talk to the manager and get a refund/comp tickets for later date.
but if you buy a physical game disc, you can't return it for a full refund...
thoughts? also what else can't you return really.
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you can return games just fine, if what you receive isnt fit for purchase it is completely within your rights to return it, what you are saying is if you buy something that isnt to your taste, you want your money back
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i guess i should mention im in the UK, it may differ elsewhere
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If I buy poor quality games on steam (I do keep good games that I don't like) I usually complain to steam within a day or so saying it doesnt work keeps crashing etc. etc. And they take the game off your account and replace it.
Also with hard copies of discs I sell games I don't like on eBay for 10% less than i paid for it, as long as it was a generally new release.
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but if you buy a physical game disc, you can't return it for a full refund...
thoughts? also what else can't you return really.
i believe most physical media (at least dvds, albums) have always been exempt from return unless there was a defect. unfortunately, taste is subjective and rarely a legitimate reason for returning an item. there are a million reviews out on most of these products so buying blind comes with the normal amount of risk.
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I've had issues in the past with movie dvd's, say you own a certain movie then get that same movie for your birthday as a gift, the store it came form would not take it back even though it was unopened. I think I gave it away or threw it away.
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If you don't have a receipt, then you can't take it back
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I remember in Australia, there was a time at EB games where you had a week(or so) to return for a 100% refund. It was like renting games for free :D
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I remember in Australia, there was a time at EB games where you had a week(or so) to return for a 100% refund. It was like renting games for free :D
^^
Now you see why you can't do that anymore!
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I remember in Australia, there was a time at EB games where you had a week(or so) to return for a 100% refund. It was like renting games for free :D
^^
Now you see why you can't do that anymore!
Damn it Halverson; you are why we cant have nice things!
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I remember in Australia, there was a time at EB games where you had a week(or so) to return for a 100% refund. It was like renting games for free :D
^^
Now you see why you can't do that anymore!
Damn it Halverson; you are why we cant have nice things!
I move to other countries for awhile, and ruin them :p
Where to go next....
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The issue with returning games is as much as the world is a good place, ::) , people would abuse the fact and play a game in one night and then just return with a hmm...."didn't like it". It is not lying if you didn't like it but it does not make sense for you to return it to the retailer you did play it. There just is no way to verify if you played for 5 minutes or for 2 days. If the package is open of course.
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the argument is, what to do about games? who knows if you used it for your purpose and return it...
the same could be said of anything.
if i have a big red wine spill on my carpet, i can goto walmart "buy" the best $500 carpet cleaner, and return it the next day and say... didn't work.
the thing is, this non return policy for games entirely protects the publishers and punishes the customer.
one of the recent games hyped up was aliens colonial marines, after everyone buying it and playing it, it's a universal dogsh*t game, imagine if everyone was allowed to return this game... then they would be flooded with return orders and realize that
*gasp*
you can't fool the public by making a sh*ty game, and the next time they'll have to make quality games or face returns.
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I suppose unless you are the developers of Call Of Duty, you make a bad game you get punished, this is made clear with indie developers. That should be incentive enough to produce decent games.