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geekhack Marketplace => Vendor Forums => MechanicalKeyboards.com => Topic started by: PilotChup on Wed, 28 August 2013, 14:05:52

Title: Great Experience/Service from MK
Post by: PilotChup on Wed, 28 August 2013, 14:05:52
Hope this is appropriate to put in this forum, but I just wanted to say thanks to Josh M. at MK.com

Bought a keycool 84 yellow backlit with brown switches from them on Tuesday and paid for the 3 day shipping to hope to receive it by Friday before I go on a trip. However once I got the tracking number (before FedEx picked up the package), FedEx was showing a delivery date of Tuesday/Monday. So I called MK and Josh answered. I told him I'd like to pay the difference for faster shipping (if possible) so that it would get here by Friday. He asked if I would hold for a second, and after about a minutes he came back saying it was all taken care of and I owe him nothing!

Don't care if there's a cheaper place out there, you can't beat that service. MK has my business every time.

Thanks Josh!
Title: Re: Great Experience/Service from MK
Post by: JoshMK on Wed, 28 August 2013, 16:56:52
You're very welcome! I hope you enjoy your new keyboard!  :thumb:
Title: Re: Great Experience/Service from MK
Post by: rowdy on Wed, 28 August 2013, 17:13:09
Always good to hear of positive experiences - so often we only hear when things go wrong.

And I bet you didn't expect to get a quick reply from the man himself! ;)
Title: Re: Great Experience/Service from MK
Post by: ShakeR on Fri, 30 August 2013, 12:21:13
Quote from: rowdy on Wed, 28 August 2013, 17:13:09
Always good to hear of positive experiences - so often we only hear when things go wrong.

And I bet you didn't expect to get a quick reply from the man himself! ;)

+1
Title: Re: Great Experience/Service from MK
Post by: SpAmRaY on Tue, 25 February 2014, 18:24:51
Didn't want to start a new thread but I just wanted to say excellent shipping speed, I ordered yesterday and got my keyboard today!
Title: Re: Great Experience/Service from MK
Post by: intelli78 on Wed, 26 February 2014, 19:25:31
I have placed two orders with MK - once for just a spacebar, and once for a keyboard. The customer service and shipping was top-notch both times.  :thumb: