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geekhack Community => Keyboards => Topic started by: Austin Powers on Sun, 15 September 2013, 21:54:28

Title: Should I RMA it or ignore it?
Post by: Austin Powers on Sun, 15 September 2013, 21:54:28
Hi everyone, it's been 4months using my Filco ninja. I didn't notice there's a damaged on the side of the keyboard case until I clean them due to the dust. At first, I thought it's a dust, but when I smudge it with my finger, it feels the plastic is is like somehow damaged. I'm not planning to buy a custom case in the future. Here a picture of it :

(http://i.imgur.com/TYApi8L.jpg)

Lastly, I just want to know anyone who own this, is it a common issue or the edge of the keyboard case is smooth.

http://i.imgur.com/TYApi8L.jpg link for the actual size.
Title: Re: Should I RMA it or ignore it?
Post by: jonathanyu on Sun, 15 September 2013, 21:56:10
My filco doen't have this issue, but I don't think it is a big deal.
Title: Re: Should I RMA it or ignore it?
Post by: metalliqaz on Sun, 15 September 2013, 22:06:47
It's not an exposed surface, so I wouldn't do anything.  Especially if you intend to really use the board.  Before long it will be all nice and broken in... dusty and shiny.  ^-^
Title: Re: Should I RMA it or ignore it?
Post by: Austin Powers on Mon, 16 September 2013, 00:08:56
It's not an exposed surface, so I wouldn't do anything.  Especially if you intend to really use the board.  Before long it will be all nice and broken in... dusty and shiny.  ^-^

Uh, cause I got this feeling when I think about it. A glossy car when it got damaged and leave it there. Can see stains on it. Something like that.
Title: Re: Should I RMA it or ignore it?
Post by: eth0s on Mon, 16 September 2013, 00:15:41
It's not an exposed surface, so I wouldn't do anything.  Especially if you intend to really use the board.  Before long it will be all nice and broken in... dusty and shiny.  ^-^

Uh, cause I got this feeling when I think about it. A glossy car when it got damaged and leave it there. Can see stains on it. Something like that.

I can't see the damage.  But RMA if there is some kind of defect.  You paid a lot of money.  There should be no warped edge or w/e is wrong with it.  It should be normal.  Not perfect, but normal.  And yours is not normal.
Title: Re: Should I RMA it or ignore it?
Post by: PointyFox on Mon, 16 September 2013, 00:18:46
Ignore it.  You remind me of a guy who RMA'd a Filco because it had a defect on the PCB.  Turned out to be a screw hole.
http://geekhack.org/index.php?topic=43274.msg882205#msg882205 (http://geekhack.org/index.php?topic=43274.msg882205#msg882205)