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geekhack Marketplace => Vendor Forums => MechanicalKeyboards.com => Topic started by: Aidenknives on Tue, 15 July 2014, 23:45:35

Title: Ordered a new Poker II and there's an issue...
Post by: Aidenknives on Tue, 15 July 2014, 23:45:35

One of the RGB modifier keys arrived shattered in the packaging. Sent a "contact us" message on your site about the order. It's order #22719.

Title: Re: Ordered a new Poker II and there's an issue...
Post by: JoshMK on Wed, 16 July 2014, 09:23:57

Quote from: Aidenknives on Tue, 15 July 2014, 23:45:35

Sent a "contact us" message on your site about the order.

That was plenty. However, neither this post nor your email indicated which keycap was broken.  :thumb:

Title: Re: Ordered a new Poker II and there's an issue...
Post by: Aidenknives on Wed, 16 July 2014, 11:33:50

Quote from: JoshMK on Wed, 16 July 2014, 09:23:57

Quote from: Aidenknives on Tue, 15 July 2014, 23:45:35

Sent a "contact us" message on your site about the order.

That was plenty. However, neither this post nor your email indicated which keycap was broken.  :thumb:

Left shift key (Green).

Title: Re: Ordered a new Poker II and there's an issue...
Post by: JoshMK on Wed, 16 July 2014, 11:49:54

Mailed a new one. You should receive it Saturday.  :thumb:

Title: Re: Ordered a new Poker II and there's an issue...
Post by: Aidenknives on Wed, 16 July 2014, 12:00:26

Quote from: JoshMK on Wed, 16 July 2014, 11:49:54

Mailed a new one. You should receive it Saturday.  :thumb:

That's awesome! Thanks Josh!  :)