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geekhack Community => Other Geeky Stuff => Topic started by: Naweo on Thu, 17 July 2014, 13:09:20

Title: EVGA 760 geforce problems
Post by: Naweo on Thu, 17 July 2014, 13:09:20

Hello. I have had troubleshooting with nvidia live support and they concluded that I should get my card replaced as they suspect it is a graphics card defect. Still, I wish to get additional knowledge in attempt to resolve the issue.

Specs:

Msi z77a-g45 (DEFAULT BIOS)
CPU: 3770k i7
Card: EVGA gtx geforce 760 (1x, non-sli)
Windows 7 64 bit
PSU: Corsair TX 750w

Now, after I have reinstalled my previous GTX nvidia 550 card without problems and installed my new card, the error seems to persist at the following:

1. 30-40 seconds of idle time on a "b2 black screen", b2 written at the bottom corner of the screen. Nvidia consulent suggests this is common when there is lack of power.
2. After 40 seconds, a green-blue-red veritcal line flash screen appears for 2 seconds and I proceed to windows as if nothing was wrong. The card is listed under device manager without errors and is also registered for use in nvidias latest driver. However, I have NOT stress tested that card since if there are any problems I do not wish to furhter cause more problems.

Why does this black screen + RGB screen happen, when nothing seems to be wrong?

I have done this:

1. Switched graphics card with gtx 550 without problems on that card.
2. Switched PCI-e cables to see if that was the issue.
3. reinstalled the card several times thoroughly and carefully
4. CMOS my bios and ensured that the settings there are default

I would appreciate any input. Thanks.

Title: Re: EVGA 760 geforce problems
Post by: tp4tissue on Thu, 17 July 2014, 13:13:23

did you update bios and enable pcie3.0 support?

Title: Re: EVGA 760 geforce problems
Post by: Naweo on Thu, 17 July 2014, 13:16:40

I have no idea. I was ensured by nvidia that this was not the problem. I have no idea how to install a bios update. After I tried through their "live update" program, it appears nothing had happened so I stopped after that.

Title: Re: EVGA 760 geforce problems
Post by: tp4tissue on Thu, 17 July 2014, 13:18:39

Quote from: Naweo on Thu, 17 July 2014, 13:16:40

I have no idea. I was ensured by nvidia that this was not the problem.

you -was- ensured by technical support...  Not Nvidia.. (http://emoticoner.com/files/emoticons/onion-head/embarrassed3-onion-head-emoticon.gif?1292862502)

just try it, i mean, unless you already got the latest bios.

Title: Re: EVGA 760 geforce problems
Post by: Naweo on Thu, 17 July 2014, 13:20:33

Yeah I feel you. My bios is the stock version. I will try to do it this instant.

Title: Re: EVGA 760 geforce problems
Post by: Naweo on Thu, 17 July 2014, 15:59:17

Bios update worked :)