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geekhack Community => Keyboards => Topic started by: LouisHjelmslev on Mon, 18 August 2014, 22:13:49
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After months of debating between Greens and BS, I finally committed to getting a Unicomp. I was a bit uneasy with my decision, as, quite frankly, the quality of photos on Unicomp's website don't really sell their products! Regardless, when the board finally came, my fingers felt a wonderful sensation heretofore unrivaled by its Cherry counterparts!!! Although very busy moving home, I typed away at every chance I could get.
However after only a couple days, the spacebar function started to go. To be more precise, sometimes the spacebar would register, at other times no space at all, and finally at other times there was a double space. I emailed Unicomp, and although very nice and pleasant, I was merely told to clean the chimneys on the spacebar. No luck.
Before I waste any money sending my board for repairs, before a hate for BS sets in, and before this manufacturer becomes the bane of my existence, can anyone please let me know if they've encountered such a thing? Any fixes?
Although durable, I can easily see that the manufacturing tolerances aren't very precise, so I'm banking on the speculation that I just got a bum board.
I sooooo want to like this board!!!
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Have you asked Unicomp for a replacement board?
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Should work - they are basically the same as a Model M, and so many Model M are still working well after ~25 years.
That this one has malfunctioned so soon seems suspicious.
Get back in contact with Unicomp and say that you have tried their solution, but it did not work.
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Unicomp customer service is excellent.
Is it possible that one side of the stabilizer wire has jumped its track?
Does the whole stroke, both down and up, feel and sound like the other keys?
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Have you asked Unicomp for a replacement board?
They had told me that they'd repair the board.
Should work - they are basically the same as a Model M, and so many Model M are still working well after ~25 years.
That this one has malfunctioned so soon seems suspicious.
Get back in contact with Unicomp and say that you have tried their solution, but it did not work.
I know, these have the reputation of being tanks! My guess is that the problem is not with the design (i.e. Model M), but with QC, as the board's body construction isn't as tight as it could be (squeaking with minor torsion applied).
And yes, the customer service response has been excellent, very kind and prompt, I'm just bummed out that fixes they've been suggesting aren't working.
Maybe this is a problem with the USB connector? But then again, the issue is only with the spacebar registrations...
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Update:
Though there's still the problem with the board, they've just told me they'd cover the return shipping costs.
I love the keyboard (when it was working), but I'm really loving the company itself! :thumb:
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Unicomp case squeak / creak fix : http://geekhack.org/index.php?topic=58531.0
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Unicomp case squeak / creak fix : http://geekhack.org/index.php?topic=58531.0
nice! most definitely will try when I get it back. Thanks!
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Unicomp case squeak / creak fix : http://geekhack.org/index.php?topic=58531.0
nice! most definitely will try when I get it back. Thanks!
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If its a spacebar issue, send it back. I've removed space bars on these type of keyboards before and they're always a hassle and you need to know what you're doing.
Its within warranty. Send it back.