geekhack

Site Announcements and Feedback => Announcements/Feedback/Suggestions => Topic started by: HoffmanMyster on Thu, 25 September 2014, 02:06:29

Title: Regarding Timeout Errors for New Topics
Post by: HoffmanMyster on Thu, 25 September 2014, 02:06:29
This post seemed most relevant to the Classifieds subforum, as we've had the most issues there in the last few days.

However, this announcement does apply to the entire forum, so please take note.

All!  We've been having a lot of issues with timeout errors on geekhack, and in the Classifieds subforum in particular.

If you receive an error while creating a new topic (or posting anything), please open a new tab to check if the post went through.  What happens most commonly is that the post actually does go through, and you wind up creating multiple topics. 
In most subforums you'll eventually see it, or at the very least someone else will catch the duplicate threads and report them for deletion.  In the classifieds subforum, however, these posts are hidden to only the moderators and the thread creator, so there is a much smaller group of people who notices it.  This causes quite a few threads to pop up and need to be cleaned.

So if you're posting a new thread (Classifieds or anywhere) and receive an error, please help to prevent multiple threads being created by double checking.

If there are any questions directly related to this, feel free to post them below and we will address them as needed.

Thanks!
-Hoffman
Title: Re: Regarding Timeout Errors for New Topics
Post by: HoffmanMyster on Thu, 25 September 2014, 02:08:16
In fact, both of the threads I created to address this issue have suffered 504 errors.  How fitting!
Title: Re: Regarding Timeout Errors for New Topics
Post by: Puddsy on Thu, 25 September 2014, 08:58:04
Is it just new topics, or are normal posts affected as well?
Title: Re: Regarding Timeout Errors for New Topics
Post by: SpAmRaY on Thu, 25 September 2014, 08:59:33
Personally I haven't experienced any 504 errors recently.
Title: Re: Regarding Timeout Errors for New Topics
Post by: HoffmanMyster on Thu, 25 September 2014, 09:00:19
Is it just new topics, or are normal posts affected as well?

I've never had posts time out, just new topics.  Every new topic I've posted in the last couple weeks has had this happen. 
Title: Re: Regarding Timeout Errors for New Topics
Post by: mkawa on Sun, 28 September 2014, 07:51:08
we're still working out the kinks in a particular piece of software in our stack. the timeout errors are all directly related to this. thanks for your patience while we get this working
Title: Re: Regarding Timeout Errors for New Topics
Post by: noisyturtle on Sun, 28 September 2014, 20:21:19
Getting something even weirder. The newest thread submitted to any subforum isn't showing up on the main page. It shows only the last thread that was posted in, not the last thread posted. Weird.
Title: Re: Regarding Timeout Errors for New Topics
Post by: munch on Tue, 30 September 2014, 18:15:52
HOLY **** I AM SO SORRY I POSTED LIKE 10 TOPICS IN THE CLASSIFIEDS JSUT NOW..... :(
Title: Re: Regarding Timeout Errors for New Topics
Post by: jwaz on Tue, 30 September 2014, 18:20:47
HOLY **** I AM SO SORRY I POSTED LIKE 10 TOPICS IN THE CLASSIFIEDS JSUT NOW..... :(

I removed them, can you try and post the thread again?
Title: Re: Regarding Timeout Errors for New Topics
Post by: munch on Tue, 30 September 2014, 18:44:14
sure, re-writing it, thanks for being so quick, based mod!

edit: ok looks like just one now - cheers
Title: .
Post by: esoomenona on Wed, 29 October 2014, 16:42:37
.
Title: Re: Regarding Timeout Errors for New Topics
Post by: rowdy on Wed, 29 October 2014, 16:45:32
Lalala. Oh look, it's this thread. Maybe I should continually bring it to the top in hopes of people reading it before posting.

Unlikely :))

It seems that the posts go through, but the browser reports an error.  So most people post again, before checking whether the original post had gone through.

Some people are more persistent than others.
Title: Re: Regarding Timeout Errors for New Topics
Post by: Puddsy on Wed, 29 October 2014, 17:08:33
Lalala. Oh look, it's this thread. Maybe I should continually bring it to the top in hopes of people reading it before posting.

Unlikely :))

It seems that the posts go through, but the browser reports an error.  So most people post again, before checking whether the original post had gone through.

Some people are more persistent than others.

Pretty much.

I'm almost 100% sure that the admins know what the issue is, none of them have had the time to fix it. I think there are some schedule gaps coming up for one or two of the admins soon, so this shouldn't be an issue for much longer.

For now, keep reporting multiples (some people are really really good about this, you know who you are).
Title: .
Post by: esoomenona on Wed, 29 October 2014, 17:10:37
.
Title: Re: Regarding Timeout Errors for New Topics
Post by: Puddsy on Wed, 29 October 2014, 17:36:22
Pretty much.

I'm almost 100% sure that the admins know what the issue is, none of them have had the time to fix it. I think there are some schedule gaps coming up for one or two of the admins soon, so this shouldn't be an issue for much longer.

For now, keep reporting multiples (some people are really really good about this, you know who you are).

Is this an official staff post, or just, like, your opinion, man?

it's not official, it's just how i understand what's happening with this