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geekhack Community => Other Geeky Stuff => Topic started by: lucasfurtado on Sun, 26 July 2015, 14:26:22
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Dear Experts,
I'm receiving emails from customers today which come into my mail box with garbage text and at the Heading of the message "CORRUPT CONTENT ALERT" is dispalyed.
I'm using windows xp sp2 and outlook 2003 can you please help. I urgently need to be able to view these emails.
Thank you in advance.
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Windows XP SP2, and Outlook 2003 :-X
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Windows XP SP2, and Outlook 2003 :-X
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At least it's not Lookout Express!
Anyway, Welcome to Geekhack, OP!
This seems to be a McAfee problem:
https://discuss.howtogeek.com/t/outlook-emails-corrupt-content-alert/28494
https://community.mcafee.com/thread/12025
http://www.guru.com/answers/questions/25375/outlook-emails-corrupt-content-alert.html#.VbYIikXHG_M
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As last instance that might assist you try Outlook Repair Toolbox its demo version is here https://www.repairtoolbox.com/pstrepair.html
Let’s try some steps:
1. Open outlook in safe mode, and try to reproduce issue Run->Outlook /safe>
Notes: It’ll disable most of Add-ins to test if the issue is cause by them
2. Please try to clean up the form cache, we may receive the messages which form has been modified some times
a. “Tools” menu->”Options”->”Other” tab->”Advanced Options”
b. “Custom Forms”->Click “Manage Forms”->”Clear Cache”
c. Restart Outlook for testing
d. If above steps won’t work, try to rename the form cache file
e. Quit outlook, search “frmcache.dat” file on the hard drive, and then rename it
f. Start outlook to check issue
Notes: Form cache will be recreated when next time you use a custom form
3. Please try to recreate the mail profile in case the profile corruption may be the cause
4. Try to change the location of the PST.