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geekhack Community => Keyboards => Topic started by: chamton on Sun, 22 May 2016, 15:10:03

Title: Novatouch escape key not working.
Post by: chamton on Sun, 22 May 2016, 15:10:03

Hello, I'm new here. As my first mechanical keyboard, I bought a Novatouch TKL. It's been great. However the escape key recently stopped working (luckily, I'm an emacs user). I've checked and it's definitely a hardware thing.
Is this something that I can easily fix myself by ordering a part online, or should I send this to a service center?

Thanks.

Title: Re: Novatouch escape key not working.
Post by: xtrafrood on Sun, 22 May 2016, 15:34:20

Quote from: chamton on Sun, 22 May 2016, 15:10:03

Hello, I'm new here. As my first mechanical keyboard, I bought a Novatouch TKL. It's been great. However the escape key recently stopped working (luckily, I'm an emacs user). I've checked and it's definitely a hardware thing.
Is this something that I can easily fix myself by ordering a part online, or should I send this to a service center?

Thanks.

Definitely get it checked out if you're still under warranty for it. If you don't want to open it and poke around I would send off and let the technicians poke around.

Title: Re: Novatouch escape key not working.
Post by: need on Sun, 22 May 2016, 15:52:56

Give it to me, it's that simple.

Title: Re: Novatouch escape key not working.
Post by: jcoffin1981 on Mon, 23 May 2016, 14:05:48

You can download a program like EK Switch Hitter and then try pressing the switch with varying amounts of force and at different points on they keycap.  I would say take it apart and see if there is any debris and that all the parts are intact.  But if this is a new board or you are unsure of you you may just be better off taking advantage of the warranty

Title: Re: Novatouch escape key not working.
Post by: rowdy on Tue, 24 May 2016, 06:04:40

Welcome to Geekhack!

Definitely investigate the warranty option if it is still covered BEFORE you open it.