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geekhack Community => Keyboard Keycaps => Topic started by: captsis on Wed, 14 September 2016, 23:41:41

Title: Anyone have defects with 1976?
Post by: captsis on Wed, 14 September 2016, 23:41:41
Pretty much all of the caps i received were nicked. Am currently waiting for massdrop to send me a replacement stepped capslock(printed upside down) and a 1.5 capslock that wasnt included  :(
Title: Re: Anyone have defects with 1976?
Post by: captsis on Tue, 20 September 2016, 01:45:46
Bump? :-X
Title: Re: Anyone have defects with 1976?
Post by: Gajible on Tue, 20 September 2016, 01:47:13
Nicked? You mean the sprue mark?
Title: Re: Anyone have defects with 1976?
Post by: captsis on Tue, 20 September 2016, 01:59:01
Thats what I thought it could be? but for each key the mark is in a different place. Some of the tops of the keys looks like it was scratched with a knife. Not swirls but like straight. The best analogy I can think of is when someone keys a car and you can see the clear coat. All of the sprue marks ive seen arent like that.
Title: Re: Anyone have defects with 1976?
Post by: Auxo on Tue, 20 September 2016, 11:04:53
Thats what I thought it could be? but for each key the mark is in a different place. Some of the tops of the keys looks like it was scratched with a knife. Not swirls but like straight. The best analogy I can think of is when someone keys a car and you can see the clear coat. All of the sprue marks ive seen arent like that.

Pix would help a lot, but that does sound awful
Title: Re: Anyone have defects with 1976?
Post by: Geroximo on Tue, 20 September 2016, 14:33:36
Do not expect anything from Massdrop support.
.
Title: Re: Anyone have defects with 1976?
Post by: chuckdee on Tue, 20 September 2016, 15:09:16
Do not expect anything from Massdrop support.
.

I haven't ever had any problems with them, other than marginal slowness.
Title: Anyone have defects with 1976?
Post by: captsis on Tue, 20 September 2016, 15:16:38
Do not expect anything from Massdrop support.
.
I emailed them 2 weeks ago asking for a 1.5u BS and a stepped Caps (the bs wasn't included and caps was printed upside down). Got A response a day later saying they would "attempt to order replacements, but be aware it may not be possible to do so". Even GH buys (which are more risky IMO) attempt to send replacements. >:(
Title: Re: Anyone have defects with 1976?
Post by: chuckdee on Tue, 20 September 2016, 18:51:31
Do not expect anything from Massdrop support.
.
I emailed them 2 weeks ago asking for a 1.5u BS and a stepped Caps (the bs wasn't included and caps was printed upside down). Got A response a day later saying they would "attempt to order replacements, but be aware it may not be possible to do so". Even GH buys (which are more risky IMO) attempt to send replacements. >:(

That's unfortunate, but they said that they would attempt to order them.  What else do you want?  At that point, it's up to whether SP will do the one offs, right?  It's not like they said you're just out of luck...
Title: Re: Anyone have defects with 1976?
Post by: captsis on Tue, 20 September 2016, 21:47:13


That's unfortunate, but they said that they would attempt to order them.  What else do you want?  At that point, it's up to whether SP will do the one offs, right?  It's not like they said you're just out of luck...

Every GB ive seen on here sends off replacements. Isnt massdrop the one that sorts the caps? Its not like its my fault the caps have defects

Title: Re: Anyone have defects with 1976?
Post by: chuckdee on Wed, 21 September 2016, 03:37:14


That's unfortunate, but they said that they would attempt to order them.  What else do you want?  At that point, it's up to whether SP will do the one offs, right?  It's not like they said you're just out of luck...

Every GB ive seen on here sends off replacements. Isnt massdrop the one that sorts the caps? Its not like its my fault the caps have defects
They didn't say that they wouldn't.   They were just setting expectations in case SP can't/won't send replacements.
Title: Re: Anyone have defects with 1976?
Post by: el_mechacontext on Wed, 21 September 2016, 17:56:20
Yes! One or two of mine were nicked, not a cast mark but some kind of shipping defect I believe. It's not visible in use but a little off-putting. Oh well! :(
Title: Re: Anyone have defects with 1976?
Post by: captsis on Wed, 21 September 2016, 17:58:38
Yes! One or two of mine were nicked, not a cast mark but some kind of shipping defect I believe. It's not visible in use but a little off-putting. Oh well! :(

Best of luck