Good job! But being this an over $100 USD set of plastic key caps those defects are just not acceptable.
Hi there,
I have the same issues here and also found some keys with black spot.
For the extra material//residual inside of the keycaps, they are making the keys stiff//stuck when pressing down the keys.
If I replace the keycap without the extra material//residual, the key goes up and down very smoothly.
Besides, I prefer not to do it to trim inside of the keycaps cause such a not cheap key sets, the quality control should be there.
Also, for the black spot, I have tried some cleaner but still cannot remove.
Have no choice but sent the email to Originativeco and wait for their reply.
Even if you decide to rework your caps yourself, you should report what keys got the defect back to Originative to let GMK know the data so they can prevent the issue from happening. It seems like the reinforcement lines got stock in the mold cavity in either of the shots and it is an error that can be fixed, but they will need data and some pictures to understand the root cause. Not reporting it would not help and it may affect other future sets.
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
Being injection molding there is no way just one set being affected by the issue.
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
Being injection molding there is no way just one set being affected by the issue.
Alas, that would be true. I wonder if OCo is aware of this issue....
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
Being injection molding there is no way just one set being affected by the issue.
Alas, that would be true. I wonder if OCo is aware of this issue....
As this thread is out of the original GB's one it is doubtful that he knows
That picture makes a nice statistics. Strangely, I have seen some individuals showing their sets off with no comment about quality issues. That just does not make sense, having some sets defect free while others do have them. :-[Highly likely that they did not even inspect their caps. They probably just tore open the box on arrival, slapped the keycaps on whatever board and were happy campers
My set have these issues too.....I do recall most of those with excess extrusion on my set were Row 1
All of Row R1 caps :'(
It's impossible that GMK didn't see the problem !
I did a quick look at a few of my R1 installed Honeywell caps. Some are missing the front support, most aren't. No noticeable difference in feel between the two on Cherry reds with o-rings...
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
Being injection molding there is no way just one set being affected by the issue.
Alas, that would be true. I wonder if OCo is aware of this issue....
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
Being injection molding there is no way just one set being affected by the issue.
Alas, that would be true. I wonder if OCo is aware of this issue....
I recieved an email back from Originative yesterday saying that they were aware of the issue due to other people mentioning it to them, but that it was largely a cosmetic problem since it didn't impair the functionality of the caps.
Indeed. To just shrug it off that way is not good for customer retention OCo, or not. If you look at OCo's Honeywell GB thread, seems the same "issues" are evident in other sets besides Honeywell. REALLY VERY DISAPPOINTED
I absolutely agree with this. If other people have the same issue and decide to repair it on their own like I did, I'd hope that they still take the time to shoot an email to Originative so they can forward the information to GMK.
Being injection molding there is no way just one set being affected by the issue.
Alas, that would be true. I wonder if OCo is aware of this issue....
I recieved an email back from Originative yesterday saying that they were aware of the issue due to other people mentioning it to them, but that it was largely a cosmetic problem since it didn't impair the functionality of the caps.
That is disappointing! Does it mean that any future set that they make could have such a defect because "it is cosmetic"? Totally unacceptable. The reinforcement underneath the cap was included in the design for a reason.
This really may just be cosmetic. I have Hydro, Hyperfuse R2, Sky Dolch R1 and they all have a couple F-Row and Number row keys with only 3 stems.Show Image(https://i.imgur.com/prYlBDe.jpg)
I have it on some of these, and my other GMK sets, and never noticed.
That's what I'm saying. This isn't a first.
I checked my Honeywell, Carbon, WoB, Penumbra, Hyperfuse, Sky Dolch, Aqua, and that defect can be found at some point in all of them. It's just clean on the ones that I'm seeing.
I'm wondering if GMK is just cutting corners to get sets out faster with a higher demand from the community.
My Esc key came with some weird burn. Hasn't affected use or anything like that but I thought it was weird.Show Image(http://i.imgur.com/XFTtLWi.jpg?1)
Ouch! Sorry to hear about it. It looks like the sub-standard production had resulted in the material around the stem to become brittle. Not knowing if OCo reads this here, I suggest you post your experience at the Honeywell thread by OCo https://geekhack.org/index.php?topic=86286.350My Esc key came with some weird burn. Hasn't affected use or anything like that but I thought it was weird.Show Image(http://i.imgur.com/XFTtLWi.jpg?1)
My Esc key has the same issue. Didn't notice the burn until today, when I pulled the cap (for the first time since installing) and I heard a crack. The stem split vertically along the burn mark. Emailed Originative, and their response was "We will contact GMK and let them know of the issue. As far as a replacement goes, we'll have to wait for their response regarding it". Will have to wait and see I guess, but this is clearly not just a cosmetic defect.Show Image(http://i.imgur.com/08ba6CB.jpg)
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
He isn't/wasn't- it's GMK. And in all honesty, it doesn't seem that big a deal as it was in other buys. As far as committed, why are you so committed to this as you weren't in the buy?
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
He isn't/wasn't- it's GMK. And in all honesty, it doesn't seem that big a deal as it was in other buys. As far as committed, why are you so committed to this as you weren't in the buy?
Because I am a GMK Customer. It seems the problem is a manufacturing issue potentially affecting any set.
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
He isn't/wasn't- it's GMK. And in all honesty, it doesn't seem that big a deal as it was in other buys. As far as committed, why are you so committed to this as you weren't in the buy?
Because I am a GMK Customer. It seems the problem is a manufacturing issue potentially affecting any set.
You just keep bringing it up, without knowing if it is cosmetic after all are willing to let it drop, or wait for a response from Sherry. Seems more like stirring the issue more than anything else, especially since you have no personal experience with it.
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
He isn't/wasn't- it's GMK. And in all honesty, it doesn't seem that big a deal as it was in other buys. As far as committed, why are you so committed to this as you weren't in the buy?
Because I am a GMK Customer. It seems the problem is a manufacturing issue potentially affecting any set.
You just keep bringing it up, without knowing if it is cosmetic after all are willing to let it drop, or wait for a response from Sherry. Seems more like stirring the issue more than anything else, especially since you have no personal experience with it.
I do not want to have personal experience with it really, that is the point. If you notice, I am not posting at the GB thread, so I do not see why is your motivation to interfere. You and me are free to post here; however, my motivation is legitimate in the interest of a quality issue to be fixed, either, if you consider minor, it is still a quality issue. It appears that you have some sort of personal interest with the GB leader. Again, even if that is the case this is not the GB thread, but a thread on a GMK quality issue, that I am interested in and with all due respect, I really do not care if you like it or not.
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
He isn't/wasn't- it's GMK. And in all honesty, it doesn't seem that big a deal as it was in other buys. As far as committed, why are you so committed to this as you weren't in the buy?
Because I am a GMK Customer. It seems the problem is a manufacturing issue potentially affecting any set.
You just keep bringing it up, without knowing if it is cosmetic after all are willing to let it drop, or wait for a response from Sherry. Seems more like stirring the issue more than anything else, especially since you have no personal experience with it.
I do not want to have personal experience with it really, that is the point. If you notice, I am not posting at the GB thread, so I do not see why is your motivation to interfere. You and me are free to post here; however, my motivation is legitimate in the interest of a quality issue to be fixed, either, if you consider minor, it is still a quality issue. It appears that you have some sort of personal interest with the GB leader. Again, even if that is the case this is not the GB thread, but a thread on a GMK quality issue, that I am interested in and with all due respect, I really do not care if you like it or not.
Really? You're going there? I just barely knew that sherry wasn't a she recently. I have no interest in the company, other than having some of their keycap sets that I paid retail for - not GB price. I just noticed that you kept stirring this when you don't even have experience with the issue. I didn't even say anything towards you other than to ask your interest- which is a valid question.
You should post in the GB thread.
A gentle reminder to everyone reporting the issues, that the one and only official venue for the GB is its thread, posting here may not help keeping Sherry involved and committed. The general feeling is that he is dismissing this issue as a mere cosmetic thing.
He isn't/wasn't- it's GMK. And in all honesty, it doesn't seem that big a deal as it was in other buys. As far as committed, why are you so committed to this as you weren't in the buy?
Because I am a GMK Customer. It seems the problem is a manufacturing issue potentially affecting any set.
You just keep bringing it up, without knowing if it is cosmetic after all are willing to let it drop, or wait for a response from Sherry. Seems more like stirring the issue more than anything else, especially since you have no personal experience with it.
I do not want to have personal experience with it really, that is the point. If you notice, I am not posting at the GB thread, so I do not see why is your motivation to interfere. You and me are free to post here; however, my motivation is legitimate in the interest of a quality issue to be fixed, either, if you consider minor, it is still a quality issue. It appears that you have some sort of personal interest with the GB leader. Again, even if that is the case this is not the GB thread, but a thread on a GMK quality issue, that I am interested in and with all due respect, I really do not care if you like it or not.
Really? You're going there? I just barely knew that sherry wasn't a she recently. I have no interest in the company, other than having some of their keycap sets that I paid retail for - not GB price. I just noticed that you kept stirring this when you don't even have experience with the issue. I didn't even say anything towards you other than to ask your interest- which is a valid question.
Alright then, got it. You have no interest; but some postings bothering you, so I am sorry. I'd like to have defect free key caps coming from GMK, that, by the way is the only key caps profile and material that I use on my keyboards. I have no interest in this particular buy, either. But I would like GMK to be a reliable source of these beloved type of key caps.
I don't believe those little fins are there for structural integrity of the finished product. They are most likely just a by-product of how the mold is designed.
I don't believe those little fins are there for structural integrity of the finished product. They are most likely just a by-product of how the mold is designed.
Not true, the "fins" are there to support/ stabilize the stem.
I don't believe those little fins are there for structural integrity of the finished product. They are most likely just a by-product of how the mold is designed.
Not true, the "fins" are there to support/ stabilize the stem.
SA profile keycaps have much longer stems and they do not have these fins.
I don't believe those little fins are there for structural integrity of the finished product. They are most likely just a by-product of how the mold is designed.
Not true, the "fins" are there to support/ stabilize the stem.
SA profile keycaps have much longer stems and they do not have these fins.
Your point being what? I didn't say the keycap would break without the fins, I said they're there to support the stem.
Adding the fins complicates the mold more thus making it more expensive to produce, if the fins were totally useless why would most profiles (other than stuff from SP) include them?
The addition of the fins isn't necessary but it leads to a more solid final product.
I'll point to the fact that GMK representatives themselves stated that the missing fins were just a cosmetic issue.
Further, if you look under your row 3 GMK keycaps, those fins are maybe half a millimeter high. They aren't doing anything for the structural integrity of the stem.
To answer your question, my point is that we do not need to worry about missing fins on keycaps. The deformities are strange, but regardless of why they are there, the missing fins are not detrimental to the keycaps' usability.
My Esc key came with some weird burn. Hasn't affected use or anything like that but I thought it was weird.Show Image(http://i.imgur.com/XFTtLWi.jpg?1)
My Esc key has the same issue. Didn't notice the burn until today, when I pulled the cap (for the first time since installing) and I heard a crack. The stem split vertically along the burn mark. Emailed Originative, and their response was "We will contact GMK and let them know of the issue. As far as a replacement goes, we'll have to wait for their response regarding it". Will have to wait and see I guess, but this is clearly not just a cosmetic defect.Show Image(http://i.imgur.com/08ba6CB.jpg)
If it worth something, I installed Kekkon's Dolch and no keycap has the issue. Was HW manufactured with custom colors? Would be the polymers blend what causes the issues.
If it worth something, I installed Kekkon's Dolch and no keycap has the issue. Was HW manufactured with custom colors? Would be the polymers blend what causes the issues.
pretty sure it's standard GMK colors
If it worth something, I installed Kekkon's Dolch and no keycap has the issue. Was HW manufactured with custom colors? Would be the polymers blend what causes the issues.
pretty sure it's standard GMK colors
I such case, only a manufacturing method error remains as the possible culprit, only.