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geekhack Marketplace => Artisan Services => TMK Keyboard Service => Topic started by: hasu on Wed, 01 April 2020, 19:46:16

Title: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: hasu on Wed, 01 April 2020, 19:46:16
Japan Post ceased acceptance of international air mail for many countries on April 2nd due to COVID-2019 pandemic.

Countries possible to ship to:
- Japan, Korea, Tiwan, HongKong, Singapore, Malaysia, Vietnam
- New Zealand(2020-07-01)
- UK, Germany, France, Denmark(2020-06-18), Netherlands, Norway(2020-06-18), Sweden(2020-06-18), Finland, Switzerland(2020-06-05), Italy(2020-07-01)
- and countries not listed in 'COUNTRY LIST' below

Notice that unforeseeable delay is expected due to flight restriction and impact of the pandemic even if it is possible to ship at this time.


Countries NOT possible to ship to:
- China
- US(2020-04-23), Canada(2020-06-22), Australia
- and countries listed in 'COUNTRY LIST' below

You can pre-order if you don't mind paying before and wait.



Delivery situations
Japan: No problem. 2-3 days
Korea: Great. around 5-7 days(2020-06-03)
Singapore: Good. 4-12 days(2020-05-12, 06-11, 06-17)
Malaysia: 50 days(2020-05-18). Stuck in Japan for a month before dispatching.

US: [Cannot ship at this point] All mails dispatched from Japan after two month stuck.(2020-06-20)
Canada: [Cannot ship at this point] Stuck for two months.(2020-06-22) Tracking records are not available after leaving Japan.
Mexico: 28 days(2020-06-03)

UK: Good. 9-14 days(2020-05-23, 05-26, 06-12)
Germany: Great. 5 days(2020-06-09, 06-10)
France: a month
Netherlands: Good. 14days(2020-05-28, 06-04)


Tracking number is available for all orders and mail lost or damaged will be covered by Japan Post or me. Though, what we can do against the delay is nothing but waiting, you will have to be patient under the circumstances.


Thank you



UPDATES:
[2020-06-20]
US:
After two-month stuck all of 28 packets were dispatched from Japan finally until now and
9 out of them were already delivered in last and this week.
Many are trackable in USPS tracking page now. You can trace your packet here.
https://tools.usps.com/go/TrackConfirmAction_input

[2020-06-09]
US:
Last week, part of packets to US posted between the end of March and early April seem to had flight finally after two months wait in Japan Post facility. Some whose destination is in west coast became traceable with USPS tracking page and one of them was delivered already. There are still many packets(10+) kept stuck in Japan, though.

CANADA:
On 2020-06-04 all packets were dispatched to the country after a month wait.
Japan Post and Canada Post can't offer tracking record update for them in Canada under the current situation. From now we can't know anything until they are delivered. Let me know when you get packet.

More
[2020-04-23]
Japan Post annonuced that acceptance of packet to the United States is suspended from April 24.
https://www.post.japanpost.jp/int/information/2020/0423_03_en.html

Quote
We have previously announced that considerable delivery delays can be expected for mail items destined to the United States due to the significant reduction and suspension of flights caused by the novel coronavirus pandemic.

Although we have made every effort to secure speedy dispatch to the United States in cooperation with airline companies and the U.S. Postal Service, at present, we are unable to make any prospect for dispatching mail items to the United States because of the drastic decline in transportation performance due to the further significant reduction and suspension of flights.

Therefore, acceptance of various mail items destined to the United States will be temporarily suspended from April 24.

In addition, items which have already been accepted will be dispatched by remaining flights in order. Considering our present transportation performance, for example, it is estimated that up to four months or so will be needed for dispatching EMS. If you want items to be returned, please contact the post office where you mailed them.
I can't ship my products to US for a while now.


[2020-04-09]
Japan Post just announced this.
https://www.post.japanpost.jp/int/information/2020/0409_03_en.html
Quote
April 9, 2020

As we have announced previously, the novel coronavirus pandemic has caused a global reduction of flights. Accordingly, acceptance of international mail items to some countries/territories is temporarily suspended and considerable delivery delays are expected for outbound mail items to other countries/territories.

Although mail items to the United States are currently being accepted, it is expected to take more than two weeks to load the items that have already been accepted on airplanes to that country due to the significant reduction and suspension of flights.

Therefore, we are trying our best to dispatch promptly as many postal items as possible to the United States, cooperating with airline companies and the postal operator in that country.

We sincerely apologize that delivery will take more time than usual. It would be appreciated if you would kindly understand this situation in advance.

They said nothing but situation for other countries seems to be same or worse, except for Korea and UK. The two countries still works well as usual as of now.


[2020-04-07]
Mails posted last week have already suffered from unusual delay in Japan before catching limited flight to its destination including US and Europe. And situation geting worse gradually here in Japan and international mail will need longer delivery time than usual inevitably.




COUNTRY LIST:
Shipping to countries listed below is not possible unfortunately.

Click to see the list please.
More
Quote

Countries and territories to which acceptance of mail is temporarily suspended

Asia
----
Afghanistan
Sri Lanka
Nepal
Pakistan
Bangladesh
Bhutan
Brunei
Lao People's Democratic Republic
India*
Indonesia*
Maldives*
China*
Mongolia*
Sri Lanka+



Middle East
-----------
United Arab Emirates
Israel
Iran
Oman
Saudi Arabia
Syria
Turkey
Bahrain
Jordan
Iraq*
Cyprus*
Kuwait*
Bahrain+
Syria+


Oceania
-------
Kiribati
Tuvalu
Papua New Guinea
Pitcairn
Fiji
Wallis and Futuna
Independent State of Samoa*
New Caledonia*
French Polynesia*
Australia+
Pitcairn+
Fiji+
Wake
Northern Mariana Islands
Guam
Christmas(Is.)
Cocos(Keeling) Islands
Saipan
Tonga
Nauru
Norfolk(Is.)
Vanuatu
Palau
American Samoa
Marshall
Midway
Federated States of Micronesia
Wallis and Futuna



Europe
------
Ireland
Azerbaijan
Albania
Armenia
Uzbekistan
Estonia(2020-06-18)
Austria(2020-06-18)
North Macedonia
Greece
Kyrgyz
Croatia(2020-06-18)
Kosovo
San Marino
Georgia
Switzerland(2020-06-05)
Spain(2020-06-18)
Serbia
Czech Republic(2020-06-18)
Turkmenistan
Vatican
Hungary(2020-06-18)
Bulgaria(2020-06-18)
Belarus
Belgium(2020-06-18)
Poland(2020-06-18)
Portugal(2020-06-18)
Malta
Moldova
Latvia(2020-06-18)
Lithuania(2020-06-18)
Liechtenstein
Romania
Luxembourg(2020-06-18)
Russian Federation
Ukraine*
Montenegro*
Norway+(2020-06-18)
Sweden+(2020-06-18)
Denmark+(2020-06-18)
Serbia+
Ukraine
Greenland
Slovakia
Slovenia(2020-06-18)
Faroe Islands


Noth and Central America
------------------------
Aruba
Antigua and Barbuda
British Virgin Islands
El Salvador
Bonaire, Saba and Sint Eustatius
Cuba
Curacao
Grenada
Costa Rica
Jamaica
Saint Maarten
Saint Christopher and Nevis
Saint Vincent
Saint Lucia
Turks and Caicos
Dominica
Dominican Republic
Trinidad and Tobago
Nicaragua
Bermuda
Haiti
Bahamas
Barbados
Belize
Montserrat
Guatemala*
Cayman*
Panama*
Honduras*
United States
Anguilla
Virgin Islands
Puerto Rico
St. Pierre and Miquelon*
Martinique


South America
-------------
Guyana
Suriname
Brazil
Peru
Argentina*
Uruguay*
Ecuador*
Colombia*
Chile*
Paraguay*
Venezuela*
French Guiana


Africa
------
Ascension
Algeria
Angola
Uganda
Egypt
Eswatini
Ethiopia
Eritrea
Ghana
Cape Verde
Gabon
Guinea-Bissau
Kenya
Ivory Coast
Congo
Sao Tome and Principe
Zambia
Sierra Leone
Zimbabwe
Equatorial Guinea
Seychelles
Senegal
St. Helena
Tanzania (United Rep.)
Togo
Tristan da Cunha
Nigeria
Namibia
Burundi
Madagascar
Malawi
South Africa
South Sudan
Mauritius
Mozambique
Morocco
Rwanda
Lesotho
Reunion
Djibouti*
Chad*
Tunisia*
Eritrea+
Zimbabwe+
Botswana+
Cameroon
Gambia
Congo
Guinea
Comoros Islands
Central Africa
Niger
Burkina Faso
Benin
Mali


[2020-04-02]
https://www.post.japanpost.jp/int/information/2020/0401_02_en.html

[2020-04-09]
Some countries added(+).
https://www.post.japanpost.jp/int/information/2020/0409_01_en.html

[2020-04-23]
Added the United States and etc.
https://www.post.japanpost.jp/int/information/2020/0423_01_en.html

[2020-06-05]
Removed Switzerland from the list.
https://www.post.japanpost.jp/int/information/2020/0604_01_en.html

[2020-06-18]
Removed the following countries from the list.
Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg
https://www.post.japanpost.jp/int/information/2020/0618_01_en.html

[2020-06-30]
Resumption(removed from the list):
New Zealand, Italy
https://www.post.japanpost.jp/int/information/2020/0630_01_en.html
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-02]
Post by: hasu on Thu, 09 April 2020, 20:32:07
[2020-04-09] Update

Japan Post just announced this.

https://www.post.japanpost.jp/int/information/2020/0409_03_en.html
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: hasu on Wed, 22 April 2020, 23:20:26
UPDATES:
[2020-04-23]
Japan Post annonuced that acceptance of packet to the United States is suspended from April 24.
https://www.post.japanpost.jp/int/information/2020/0423_03.html

I can't ship my products to US for a while now.
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: hasu on Mon, 27 April 2020, 19:52:28
The announcement of Apri 24 is available in English now.
https://www.post.japanpost.jp/int/information/2020/0423_03_en.html

Quote
We have previously announced that considerable delivery delays can be expected for mail items destined to the United States due to the significant reduction and suspension of flights caused by the novel coronavirus pandemic.

Although we have made every effort to secure speedy dispatch to the United States in cooperation with airline companies and the U.S. Postal Service, at present, we are unable to make any prospect for dispatching mail items to the United States because of the drastic decline in transportation performance due to the further significant reduction and suspension of flights.

Therefore, acceptance of various mail items destined to the United States will be temporarily suspended from April 24.

In addition, items which have already been accepted will be dispatched by remaining flights in order. Considering our present transportation performance, for example, it is estimated that up to four months or so will be needed for dispatching EMS. If you want items to be returned, please contact the post office where you mailed them.

Buyers from the United States,
Don't panic, please.
PayPal has 180-days window for refund and I'll keep my account with enough fund for all orders.

Let's see how it goes for a few more months. I'll contact Japan Post for return of mails if they don't leave and are still in Japan after that.

Thank you for your patience.
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: static_lifetime on Tue, 28 April 2020, 18:47:05
Thanks for the updates and stay safe!
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: deagle on Fri, 22 May 2020, 10:47:03
First, thanks for doing all this work for us. Any update on shipping to USA?
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: hasu on Fri, 22 May 2020, 21:20:12
First, thanks for doing all this work for us. Any update on shipping to USA?

No update since April 23. And there is not any movement on any mail destined to the US :(
https://www.post.japanpost.jp/int/information/index_en.html
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: Logg on Mon, 01 June 2020, 17:25:26
Thanks so much for the updates. :-) Was a little concerned seeing no movement in 7 weeks, (I'm in the US), but, with the estimate now being 4 months, I'm pleased that it's estimated to still come before Christmas  ^-^
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: hasu on Mon, 08 June 2020, 20:03:53
[US 2020-06-09]
Last week, part of packets to US posted between the end of March and early April seem to had flight finally after two months wait in Japan Post facility. Some whose destination is in west coast became traceable with USPS tracking page and one of them was delivered already. There are still many packets(10+) kept stuck in Japan, though.

[CANADA 2020-06-09]
On 2020-06-04 all packets were dispatched to the country after a month wait.
Japan Post and Canada Post can't offer tracking record update for them in Canada under the current situation. From now we can't know anything until they are delivered. Let me know when you get packet.
Title: Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
Post by: hasu on Fri, 19 June 2020, 21:10:51
[2020-06-20]
US:
After two-month stuck all of 28 packets were dispatched from Japan finally until now and
9 out of them were already delivered in last and this week.
Many are trackable in USPS tracking page now. You can trace your packet here.
https://tools.usps.com/go/TrackConfirmAction_input


[2020-06-18]
Now it is possible ship to the following countries.

Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg
https://www.post.japanpost.jp/int/information/2020/0618_01_en.html