Author Topic: Poker II failure  (Read 2811 times)

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Offline rampantmonkey

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Poker II failure
« on: Sat, 19 July 2014, 11:41:16 »
My Poker II has stopped working. When I connect it to any computer the backlight runs at full brightness but the computer does not recognize the keyboard. I have tried the firmware updater but that also does not recognize the keyboard. Vortex's Facebook 'support' has been less than helpful.

Any suggestions?

Offline frosty

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Re: Poker II failure
« Reply #1 on: Sat, 19 July 2014, 11:52:14 »
restart the computer, reconnect cable, use a another cable, use the poker with a another computer, use the poker with another cable on another computer.

done these yet?

Offline rampantmonkey

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Re: Poker II failure
« Reply #2 on: Sat, 19 July 2014, 12:21:31 »
Tried another cable, computer, and restarting. Installing updates now just in case.

Offline rampantmonkey

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Re: Poker II failure
« Reply #3 on: Sat, 19 July 2014, 12:51:29 »
Updates didn't help either.

Offline Fnzzy

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Re: Poker II failure
« Reply #4 on: Sat, 19 July 2014, 12:57:56 »
Have you tried the factory reset yet? The combination is somewhere in your manual.

Offline rampantmonkey

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Re: Poker II failure
« Reply #5 on: Sat, 19 July 2014, 13:06:15 »
Just tried. No luck.

Offline rampantmonkey

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Re: Poker II failure
« Reply #6 on: Sat, 19 July 2014, 13:17:53 »
Well there's the problem. Now how to go about fixing it? 71593-0

Offline Kayla

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Re: Poker II failure
« Reply #7 on: Sat, 19 July 2014, 13:29:46 »
How the heck did that happen?

Offline pichu23

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Re: Poker II failure
« Reply #8 on: Sat, 19 July 2014, 13:31:18 »
Well there's the problem. Now how to go about fixing it? (Attachment Link)

wow ouch. how did that happen ? o.o
maybe you could rma it from where you purchased from ?
Collection(s) : Ducky Shine 2 TKL x Poker II x 62g FaceW x 62g Gateron Black GON NerD TKL x 65g Z GON NerD 60

Offline Fnzzy

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Re: Poker II failure
« Reply #9 on: Sat, 19 July 2014, 13:33:31 »
Did you buy it used? That looks terrible :(

Offline rampantmonkey

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Re: Poker II failure
« Reply #10 on: Sat, 19 July 2014, 13:34:44 »
My MacBook Pro has had some issues so I am going to attribute it to the power distribution within my laptop. I had used the keyboard without issue connected to that computer for 6 weeks. Then this happened in the middle of watching a movie.

Offline rampantmonkey

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Re: Poker II failure
« Reply #11 on: Sat, 19 July 2014, 13:36:32 »
I purchased it new from Mechanical Keyboards via Newegg. MK said that after 30 days there was nothing they could do and I had to contact Vortex.

Offline rampantmonkey

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Re: Poker II failure
« Reply #12 on: Sat, 19 July 2014, 13:39:10 »
Does anyone know where to get a replacement PCB? I have no problem removing the switches and leds and moving them to the new board.

Offline pichu23

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Re: Poker II failure
« Reply #13 on: Sat, 19 July 2014, 13:44:57 »
Does anyone know where to get a replacement PCB? I have no problem removing the switches and leds and moving them to the new board.

not sure if anyone is selling just the pcb on its own.  :(
Collection(s) : Ducky Shine 2 TKL x Poker II x 62g FaceW x 62g Gateron Black GON NerD TKL x 65g Z GON NerD 60

Offline Fnzzy

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Re: Poker II failure
« Reply #14 on: Sat, 19 July 2014, 13:59:29 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

Offline pichu23

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Re: Poker II failure
« Reply #15 on: Sat, 19 July 2014, 14:04:34 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

That's sprit's 60%. You could try. Not sure if R2 is still open.  :-X
Collection(s) : Ducky Shine 2 TKL x Poker II x 62g FaceW x 62g Gateron Black GON NerD TKL x 65g Z GON NerD 60

Offline Fnzzy

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Re: Poker II failure
« Reply #16 on: Sat, 19 July 2014, 14:13:53 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

That's sprit's 60%. You could try. Not sure if R2 is still open.  :-X

He is selling 38GT PCBs http://geekhack.org/index.php?topic=56906.0 Not sure if they fit though. But it looks like they do.

Offline pichu23

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Re: Poker II failure
« Reply #17 on: Sat, 19 July 2014, 14:22:04 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

That's sprit's 60%. You could try. Not sure if R2 is still open.  :-X

He is selling 38GT PCBs http://geekhack.org/index.php?topic=56906.0 Not sure if they fit though. But it looks like they do.

True. But for 250 that's a lot to fork out(imho) but its totally up to OP.  ;)
Collection(s) : Ducky Shine 2 TKL x Poker II x 62g FaceW x 62g Gateron Black GON NerD TKL x 65g Z GON NerD 60

Offline Fnzzy

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Re: Poker II failure
« Reply #18 on: Sat, 19 July 2014, 14:28:46 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

That's sprit's 60%. You could try. Not sure if R2 is still open.  :-X

He is selling 38GT PCBs http://geekhack.org/index.php?topic=56906.0 Not sure if they fit though. But it looks like they do.

True. But for 250 that's a lot to fork out(imho) but its totally up to OP.  ;)

He can get one for $40 :D http://puu.sh/aip12/d880e93f51.png I think you looked at the GON set and not at the PCBs at the very bottom.

Offline rampantmonkey

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Re: Poker II failure
« Reply #19 on: Sat, 19 July 2014, 14:39:58 »
Thanks for the suggestion. I'll do some research for the best option. Hopefully the rubber membrane backup keyboard doesn't destroy my fingers in the meantime.

Offline pichu23

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Re: Poker II failure
« Reply #20 on: Sat, 19 July 2014, 14:40:28 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

That's sprit's 60%. You could try. Not sure if R2 is still open.  :-X

He is selling 38GT PCBs http://geekhack.org/index.php?topic=56906.0 Not sure if they fit though. But it looks like they do.

True. But for 250 that's a lot to fork out(imho) but its totally up to OP.  ;)

He can get one for $40 :D http://puu.sh/aip12/d880e93f51.png I think you looked at the GON set and not at the PCBs at the very bottom.

ahh yess, i stand corrected. its all the way at the bottom ._. sorry, kinda sleepy when i typed that xD
Collection(s) : Ducky Shine 2 TKL x Poker II x 62g FaceW x 62g Gateron Black GON NerD TKL x 65g Z GON NerD 60

Offline Fnzzy

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Re: Poker II failure
« Reply #21 on: Sat, 19 July 2014, 14:48:49 »
I think someone is currently selling 60% PCBs in the classifieds. I think those are compatible with Poker cases.

That's sprit's 60%. You could try. Not sure if R2 is still open.  :-X

He is selling 38GT PCBs http://geekhack.org/index.php?topic=56906.0 Not sure if they fit though. But it looks like they do.

True. But for 250 that's a lot to fork out(imho) but its totally up to OP.  ;)

He can get one for $40 :D http://puu.sh/aip12/d880e93f51.png I think you looked at the GON set and not at the PCBs at the very bottom.

ahh yess, i stand corrected. its all the way at the bottom ._. sorry, kinda sleepy when i typed that xD

To be fair I searched 10 minutes for this thread and looked through it multiple times until I spotted the PCBs at the very buttom :D