Author Topic: Mac computer problem - Need advice  (Read 3438 times)

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Offline Input Nirvana

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Mac computer problem - Need advice
« on: Sun, 30 March 2014, 12:20:18 »
To all Mac peeps, I've never had any computer problems in the last 9 years ( a benefit of switching to Apple). But today I have an issue that I'm not resolving and could use some input.

Have/history:
I have a 24" iMac, the first intel chip model. It started with OSX Tiger and had been upgraded to OSX Lion. It's never been wiped/reformatted...added, used, deleted stuff all these years. Use MacCleanse sometimes.

Situation:
Computer was on overnight, I woke up to white, blank screen and not responsive. No matter how I turn it on it starts sigh Apple logo then to white/gray blank screen and is not responsive.

Actions:
-tried changing power/remove peripherals
-tried resetting PRAM
-tried booting safe mode
-tried booting from disc
-tried booting from Recovery HD (within Lion on HD)
-(did not remove aftermarket RAM that has been installed for 5 years)
-(can't boot from another Mac because I don't currently have multiple Macs)

I know wiping hard drive and reloading OSX Is an option, but I'm not sure I can even do that at this point, it doesn't respond when install disc is in optical drive.

Is this a hardware problem? Computer or hard drive?
Is this a corruption on the hard drive?

I have a back up, but it's not as current as I would like (yea, yea, I know), so I don't want to lose the hard drive info. I'm prepared to take it somewhere to have info from hard drive copied before wiping hard drive and reloading OSX (if that's what needs to happen to fix problem), or replacing with a bigger hard drive, or selling the iMac.

My goal is to not spend more money than necessary to resolve this issue. Whether I repair, keep, sell, don't repair...my #1 priority is to save hard drive info and move forward.

I was planning buying either a 17" MacBook Pro (with 27"/30" monitor) or another 27" iMac between now and summer anyhow.

If you guys can gimmie some help so I have an idea of what my options are , that would be great. Otherwise I'll pop over to an Apple store or authorized Apple shop, I'd just like to know if it's something I can do, or at least only spend $200 instead of $400.
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Offline codyeatworld

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Re: Mac computer problem - Need advice
« Reply #1 on: Sun, 30 March 2014, 12:58:15 »
With my hackintosh, the white screen is where it begins loading the OS so I would guess that the HD is corrupted if it fails to go any further.

edit: if its corrupted, you could take it to someone to recover any files and then reinstall the OS or get a new HD.
Im sure any apple repair man will do, the apple store is usually a ripoff.

edit 2: I realized you said you cant boot with disc, this might be related to something else then...
« Last Edit: Sun, 30 March 2014, 13:07:33 by codyeatworld »




Offline iri

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Re: Mac computer problem - Need advice
« Reply #2 on: Sun, 30 March 2014, 13:21:36 »
if you remove the aftermarket RAM, will you have any memory left? if yes, try to remove it and start the computer.
(...)Whereas back then I wrote about the tyranny of the majority, today I'd combine that with the tyranny of the minorities. These days, you have to be careful of both. They both want to control you. The first group, by making you do the same thing over and over again. The second group is indicated by the letters I get from the Vassar girls who want me to put more women's lib in The Martian Chronicles, or from blacks who want more black people in Dandelion Wine.
I say to both bunches, Whether you're a majority or minority, bug off! To hell with anybody who wants to tell me what to write. Their society breaks down into subsections of minorities who then, in effect, burn books by banning them. All this political correctness that's rampant on campuses is b.s.

-Ray Bradbury

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #3 on: Sun, 30 March 2014, 13:48:42 »
I have the original Apple ram, I can reinstall it. The aftermarket is from OWC (Crucial).

Hackintosh? Is that the stuff that came out about 3 years ago? A company in Florida? How has that worked for you?
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Offline iri

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Re: Mac computer problem - Need advice
« Reply #4 on: Sun, 30 March 2014, 13:53:15 »
my hackintosh had the same problem as your macintosh, by the way.
(...)Whereas back then I wrote about the tyranny of the majority, today I'd combine that with the tyranny of the minorities. These days, you have to be careful of both. They both want to control you. The first group, by making you do the same thing over and over again. The second group is indicated by the letters I get from the Vassar girls who want me to put more women's lib in The Martian Chronicles, or from blacks who want more black people in Dandelion Wine.
I say to both bunches, Whether you're a majority or minority, bug off! To hell with anybody who wants to tell me what to write. Their society breaks down into subsections of minorities who then, in effect, burn books by banning them. All this political correctness that's rampant on campuses is b.s.

-Ray Bradbury

Offline dorkvader

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Re: Mac computer problem - Need advice
« Reply #5 on: Sun, 30 March 2014, 14:03:15 »
So you have the polycarbonate (white) iMac? Is it a core or core 2? My sources indicate that the 24" wasn't produced until the core 2's came out. If it is the late 2006 model, it might be just time to replace it. (I mean, getting that long of a service life out of a computer is worth it, I'd say.

They are a pain to take apart, but were knows for having power supply issues (also the g5 white iMac that predated it was a lot easier to open but but has capacitor issues) A bad PSU or logic board could be the cause of your trouble.

Is the screen completely white (grey) or does it show the "spinning gear" ? This will help us know exactly which part of the boot process it's hung up on.

Good thing you have people like me here. I have a current Apple Certified Macintosh Technician (ACMT Certification) and some years of experience dealing with macs.

---
By the way, if it is the logic board, It will likely be too expensive to repair the machine. They are a pain to replace and I would not recommend someone do it, unless they have significant experience with this sort of thing.

If you PM me the serial number (sholud be on the foot) I can look up the spec's exactly, though it's a "legacy" model, apple won't have much information past that.

Were we in the same area, I'd be glad to backup your computer, then diagnose what could be wrong with it. Sadly, we are a few thousand miles apart.
« Last Edit: Sun, 30 March 2014, 14:09:09 by dorkvader »

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #6 on: Sun, 30 March 2014, 17:39:24 »
Yea, that the late 2006 model (polycarbonate). If it's salvageable, great, if not, no problem...it's been a great and dependable machine. I just wanna save info and make best decision to move forward.

I'll send PM.

If you consider being a Mac tech on west coast, there seems to be a shortage. I could help you get rolling. No one markets/manages like I do :)
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Offline cultofjosh

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Re: Mac computer problem - Need advice
« Reply #7 on: Mon, 31 March 2014, 07:44:00 »
Can the machine boot up in target mode? Hold down T when you turn the computer on, do you get to a screen that has the firewire logo on it? If so get yourself a cheap firewire cable off of amazon and try to find someone close to you with a mac laptop old enough to have firewire. When you plug a mac in target mode into another mac, its hard drive gets mounted as a disk in the working mac. It should be obvious if the drive is crashed or not as OSX will run a disk check on it before mounting it. (Apologies if you already know what target mode is.)

Do you have the original disks that came with it? Have you tried booting to diagnostics/hardware test?
http://support.apple.com/kb/ht1509

If you can afford it, I would replace the mac even if you get it working again. Sounds like you got your money's worth out of this one and then some  :)

Offline daerid

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Re: Mac computer problem - Need advice
« Reply #8 on: Tue, 01 April 2014, 01:38:34 »
Btw, they don't make the 17" MacBook Pro anymore.

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #9 on: Tue, 01 April 2014, 14:47:16 »
No they don't. I'd consider buying the last generation 17" MBP, used, but I'm not sure about that.

Target Mode? Will check tonight. Thank you!

Again, very happy with this unit, no disappointment at all. Just trying to learn/solve/move forward. Definitely have gotten money's worth, far more than any PC.
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Offline cultofjosh

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Re: Mac computer problem - Need advice
« Reply #10 on: Tue, 01 April 2014, 15:36:49 »
I discovered that Apple does make a thunderbolt to firewire adapter. I don't know for sure if it'll work with a firewire mac in target mode, but I don't see why it wouldn't. I imagine that the mac in target mode is simply presenting itself as a regular old external firewire hard drive.

The bad news is that the adapter is $30, so I'd be hesitant to recommend buying $40 in adapters and cables if you boot up in target mode OK. There's no guarantee that the hard drive is salvageable even if you make it to target mode.

Then again, if you end up buying a laptop with only thunderbolt and have firewire devices you want to keep using, you may need that adapter anyway.

Offline iri

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Re: Mac computer problem - Need advice
« Reply #11 on: Tue, 01 April 2014, 15:41:16 »
pc's are different. you can easily disassemble them, fix them and then assemble.
(...)Whereas back then I wrote about the tyranny of the majority, today I'd combine that with the tyranny of the minorities. These days, you have to be careful of both. They both want to control you. The first group, by making you do the same thing over and over again. The second group is indicated by the letters I get from the Vassar girls who want me to put more women's lib in The Martian Chronicles, or from blacks who want more black people in Dandelion Wine.
I say to both bunches, Whether you're a majority or minority, bug off! To hell with anybody who wants to tell me what to write. Their society breaks down into subsections of minorities who then, in effect, burn books by banning them. All this political correctness that's rampant on campuses is b.s.

-Ray Bradbury

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #12 on: Thu, 03 April 2014, 00:05:22 »
I don't have a second Mac anymore, but if target mode works I could take it to a Mac repair shop to copy the disc which is my primary concern. I'll check in a day or so.

So far, after asking a couple local repair shops, they think it's a hardware problem, either the logic board, video card or hard drive shorting. I guess logic board is a big problem and the video card or hard drive issue is less. It will cost about $250 to replace with a 1TB drive, dunno about video card, maybe similar? At this point I'd be willing to fix it for $250 (because it's easier) and use it till the next generation iMac comes out this year, or buy a used (recent model) Mac laptop and 27"-30" display, then sell off this unit.

I guess it's pretty awesome that after having macs for over 7 years that I have no idea how to even diagnose a computer problem.

Iri: Yes, I've noticed PCs break a lot, don't last as long, have zero resale. Fortunately brilliant engineers have incorporated ease of repair as a design paradigm :)
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Offline iri

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Re: Mac computer problem - Need advice
« Reply #13 on: Thu, 03 April 2014, 01:41:53 »
Iri: Yes, I've noticed PCs break a lot
you've got bad karma, bro. in the last ten years the only pc hardware failure i've seen in my machines was dead crucial ssd.
(...)Whereas back then I wrote about the tyranny of the majority, today I'd combine that with the tyranny of the minorities. These days, you have to be careful of both. They both want to control you. The first group, by making you do the same thing over and over again. The second group is indicated by the letters I get from the Vassar girls who want me to put more women's lib in The Martian Chronicles, or from blacks who want more black people in Dandelion Wine.
I say to both bunches, Whether you're a majority or minority, bug off! To hell with anybody who wants to tell me what to write. Their society breaks down into subsections of minorities who then, in effect, burn books by banning them. All this political correctness that's rampant on campuses is b.s.

-Ray Bradbury

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #14 on: Sat, 05 April 2014, 16:24:41 »

Iri: Yes, I've noticed PCs break a lot
you've got bad karma, bro. in the last ten years the only pc hardware failure i've seen in my machines was dead crucial ssd.

My karma status is debatable, but thanks for asking.

Being on the Apple bandwagon full time since 2006, I've noted how many OTHER peeps have PC related issues. Of course it varies drastically, but PCs as an overall industry raced to the bottom. This is a fact, no need to debate in this "Mac repair thread".

Getting a free diagnostic to see whhaaaasuupppp with the 24" iMac. I'll document the problem here for the PC guys to point and laugh.

I've had a change of jobs and want a 17" MacBook Pro if anyone is selling a 2010 or 2011 model.
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Offline cultofjosh

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Re: Mac computer problem - Need advice
« Reply #15 on: Sat, 05 April 2014, 17:27:33 »
Here's the weird thing about macbook pros though. They tend to

1) be dropped more often
2) attract more coffee spills

:)

Offline dorkvader

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Re: Mac computer problem - Need advice
« Reply #16 on: Sat, 05 April 2014, 23:24:02 »
Here's the weird thing about macbook pros though. They tend to

1) be dropped more often
2) attract more coffee spills

:)


You wolud not BELIEVE how many spills I've seen.

Ignoring the number, here are some substances people have admitted to spilling in their computer (no particular order)
1. coffee / tea/soda/water
2. wine
3. beer
4. orange juice
5. soup
6. Ramen noodles (spent too much on the macbook, now not enough money for real food?)
7. vom
8. hard cider
9. soft cider
10. mud

The list goes on. We also had a non-apple computer that was dropped in a bucket of paint. I liked photographing some of the more spectacular ones.

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #17 on: Sun, 06 April 2014, 12:05:28 »
To this day, I just don't get the food spills in computers. It's beyond my comprehension how it happens......

.... I'm waiting for iri to come back and post some PC stuff. I like his posts. Specifically I'd like to see/hear some higher-quality PC models that are equivalent to Apple stuff (form and function). Information is power!
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Offline codyeatworld

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Re: Mac computer problem - Need advice
« Reply #18 on: Sun, 06 April 2014, 12:45:00 »
Here's the weird thing about macbook pros though. They tend to

1) be dropped more often
2) attract more coffee spills

:)


You wolud not BELIEVE how many spills I've seen.

Ignoring the number, here are some substances people have admitted to spilling in their computer (no particular order)
1. coffee / tea/soda/water
2. wine
3. beer
4. orange juice
5. soup
6. Ramen noodles (spent too much on the macbook, now not enough money for real food?)
7. vom
8. hard cider
9. soft cider
10. mud

The list goes on. We also had a non-apple computer that was dropped in a bucket of paint. I liked photographing some of the more spectacular ones.

Guilty of #3, I had to replace the logic board.

Iri: Yes, I've noticed PCs break a lot
you've got bad karma, bro. in the last ten years the only pc hardware failure i've seen in my machines was dead crucial ssd.

Same here! Damn crucial m4...

To this day, I just don't get the food spills in computers. It's beyond my comprehension how it happens......

.... I'm waiting for iri to come back and post some PC stuff. I like his posts. Specifically I'd like to see/hear some higher-quality PC models that are equivalent to Apple stuff (form and function). Information is power!

I love my main rig, it runs mac os x great, except for sleep.
At the time it stacked up to apples i7 rig for a few hundred dollars less. Also microcenter wasn't closed yet in santa clara! :(

Asus Sabertooth x58
Intel i7 960
Crucial M4 SSD, upgraded to some other Intel SSD later on due to OS crashes and other problems.
Gigabyte 560 TI Graphics Card

I also built one at the office which everything works on mac os x flawlessly, but I can't remember the specs. I built it with an i5 2500k on black friday for $500 iirc.




Offline cultofjosh

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Re: Mac computer problem - Need advice
« Reply #19 on: Sun, 06 April 2014, 13:09:50 »
To this day, I just don't get the food spills in computers. It's beyond my comprehension how it happens......

.... I'm waiting for iri to come back and post some PC stuff. I like his posts. Specifically I'd like to see/hear some higher-quality PC models that are equivalent to Apple stuff (form and function). Information is power!

In all fairness, you didn't name any specific models either. Either mac or PC. This is important for both. Not all PCs and not all macs are created equal. I'm not sure if this is still the case, but Lenovos used to be tanks!

Until maybe about 3 years ago, I have had more macs die on me than PCs, and as I had more PCs than macs, it makes for some pretty embarrassing %'s.  We've been slowly moving to mac for a while, and I do consider us a mac shop now, so do read the whole post before you call me a mac basher :)

The problem with form is that it hurts function. I imagine it's all about the increased heat and stress on the components to support that form. I purchased 8 imacs between 2007 and 2009, 1 is dead, 2 have yellow screens, and 1 I don't trust (I think occasional overheating issue but not 100%.) I had 1 each of first and 2nd gen intel macbook pros, they both are dead. Of the 4 imacs I purchased in 2010, all had recalled hard drives, and 1 has 3 burn in marks on the screen. So far so good on the 2 2011 imac models and 1 2013 imac model.

You can say the hard drives are not relevant because apple didn't make them, but I would respond that they didn't make any of the other parts either. IMHO, Mac vs PC, with respect to hardware, is the argument of "My foxconn computer is better than your foxconn computer."

As for mac pros, both first gen intel pros are still kicking and in great shape. Unfortunately since Apple dropped support for machines with 32 bit BIOS (why 32 bit bios on 64 bit machine?) nobody will use them. They can't run past Lion and running the modern software on them that everyone wants (and sometimes needs) is impossible. Of the 2 dual G5s we had, 1 died, and the other I use as a $5000 door stop.

I'll never forget the time that a G4 power supply blew up right in front of me. Half scared me to death. Coincidentally, the one polycarb mac we have is still kicking and has a perfect screen :) Of course, it's been sent to its room (the closet) due to its 32 bit bios.

Dell desktops have always been rock solid for me though. I have had 3 Dell desktop motherboards die on my over the years, but again, I had at least twice as many of those as macs. So it's a lower %. And 2 of them had the courtesy to die under warranty so they were repaired onsite.

Don't take this as mac bashing, those are real numbers, not hyperbole. Others may have had a different experience. And notice I said ignoring the past couple of years. Also, I've never managed over 50 workstations, so ymmv.

Here's what I'm currently seeing:

We've also been moving away from desktops towards laptops. Dell Latitude 64xx laptops are utter and complete garbage. Their motherboards keep committing suicide on me. What happens is that every once in a while the CPU clock just seems to get locked in it's uber low power saving state, and the computer becomes impossible to use because the CPU is just pegged at 100%. I think I must be up to a 50% failure rate on these things. After the 4th time this happened (last week) I made the decision to only purchase macbook pros from now on, even if Mac OS isn't going to be run on it. As components get smaller and more power efficient, the hardware lends itself better to the forms that Apple likes, and I've seen the reliability of our macs go up. At least, this is my interpretation of my experiences.

And I'm ONLY talking about hardware here. If we talk about software, I've had significantly more problems with PCs than macs. That being said, the more features Apple adds to their OS, the more I see these things being rebooted, windows style...

Sorry for the long post...


Offline cultofjosh

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Re: Mac computer problem - Need advice
« Reply #20 on: Sun, 06 April 2014, 13:29:18 »
You can say the hard drives are not relevant because apple didn't make them, but I would respond that they didn't make any of the other parts either. IMHO, Mac vs PC, with respect to hardware, is the argument of "My foxconn computer is better than your foxconn computer."

To clarify, since I may seem to be contradicting myself, the raw hardware itself is equal, but how it is put together and managed (especially with regards to heat) DOES make a difference. Look at the red ring of death situation with xbox 360. So many died, but it was basically a heat management issue. Nothing wrong with the individual parts themselves.

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #21 on: Sun, 06 April 2014, 14:01:30 »
cultofjosh = Mac basher x 1,000

Lol, joking of course. This threads direction turn is not to be Mac vs PC and which one someone thinks is better. It's about raw information. Facts and statistics don't lie. My personal Mac experience (that's worth mentioning) is limited to half a dozen machines in 8 years, combination of product lines and business/personal use. Not a huge sampling. Just to be clear, all I've stated is that since my migration to Mac, I've had stellar performance (hardware/software) and have saved time, money, anguish, etc. interestingly now that I relocated to SANTA CLARA (can I hear a local geeker shout out?) I go to massive businesses that deploy dozens to thousands of Mac machines. I didn't know this universe existed.
EBay
PayPal
Yahoo
Google
Facebook
Activision
Nvidia
Evernote
Apple (obviously)
Netflix
Fan TV
Redhat (funny, huh?)
Autodesk
George Lucas Studios
Symantec
GitHub (hey ya nuclearsandwich!)
And numerous no-names of similar size/scope.

Yes, "working" on a Mac is problematic due to the ridiculous closed source aspect of everything Applle does. I dig OSX over windoz any second of any year since the beginning of time to infinity and beyond. Every manufacturer has rock stars and duds. It's engineering.

You guys made some interesting/fun observations and compelling statements. This is juicy info and very relevant.

Where's my little commie buddy iri? Conquering another little republic? With little tanks and little guns and lotsa vodka? IRI....WHERE ARE YOUUUU COMRADE??
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Offline cultofjosh

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Re: Mac computer problem - Need advice
« Reply #22 on: Sun, 06 April 2014, 14:23:58 »
cultofjosh = Mac basher x 1,000

I used to be a mac basher. Now I just like to think of myself as practical :)

I work in Manhattan, most of the people coming in these days already have macs at home and they want macs at work. It just seems much easier to me at this point to get 1 type of computer (macbook pro) and use it however the new employee wants to. Windows, osx, whatever, doesn't matter to me. My first mini server just arrived on Friday and I plan integrating it with an active directory infrastructure.

I really just don't understand the Dell laptop thing, laptops should be getting more reliable, not less reliable. I had 1 HP laptop a few years back, it had a heat management issue that caused the motherboard to die. Twice. After the 2nd time I baked the motherboard in my oven and it worked again for a few months before it died again.

The move to laptops is making things easier when things break. With PCs, I'd always have onsite repair for around the same cost as apple care. Onsite repair for imacs is absurdly expensive and isn't handled by Apple themselves. Tekserve basically told me I couldn't afford them and then didn't even bother to answer any of my followup emails. Laptops I can just carry down to the shop without issue.


Offline ricercar

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Re: Mac computer problem - Need advice
« Reply #23 on: Sun, 06 April 2014, 15:03:05 »
Late to the party, but...

If you can't boot a Macintosh to an optical disc, then you have a hardware problem, and a new OS install will not fix it. The OS installation on the HD isn't relevant to booting a Macintosh from an optical disc.
I trolled Geekhack and all I got was an eponymous SPOS.

Offline Input Nirvana

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Mac computer problem - Need advice
« Reply #24 on: Sun, 06 April 2014, 15:23:41 »
Ricercari!!! How are you and the fam?!?! Thanks for info.

Shop down the street indicated it's prolly video card or HD shorting. Will know soon. Under $300 is about my limit to fix it I think.

Later this afternoon I may buy a 5 month old 27" Thunderbolt Display for $480 (plus $35 truck fuel though) from private seller. Wanted a 30" but $500 for a Thunderbolt is hard to pass up. And I'm prolly getting a 2010 MacBook Pro from the repair shop with 6 month warranty for $1,000 next week, doesn't have Thunderbolt so an adapter is needed, lol. We'll see if this all shakes out.
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Offline iri

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Re: Mac computer problem - Need advice
« Reply #25 on: Mon, 07 April 2014, 05:31:54 »
.... I'm waiting for iri to come back and post some PC stuff. I like his posts. Specifically I'd like to see/hear some higher-quality PC models that are equivalent to Apple stuff (form and function). Information is power!
search engines is power.
(...)Whereas back then I wrote about the tyranny of the majority, today I'd combine that with the tyranny of the minorities. These days, you have to be careful of both. They both want to control you. The first group, by making you do the same thing over and over again. The second group is indicated by the letters I get from the Vassar girls who want me to put more women's lib in The Martian Chronicles, or from blacks who want more black people in Dandelion Wine.
I say to both bunches, Whether you're a majority or minority, bug off! To hell with anybody who wants to tell me what to write. Their society breaks down into subsections of minorities who then, in effect, burn books by banning them. All this political correctness that's rampant on campuses is b.s.

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Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #26 on: Mon, 07 April 2014, 19:51:24 »
Yea, but you're a lot more fun than a search engine.
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Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #27 on: Tue, 08 April 2014, 00:44:28 »
Final verdict: Not shorted hard drive, it's the video card that's bad and which is pricier than I had hoped... quoted $235-275 and $85 for the work (so $350-400) I was willing to spend $250 total but not more. Computer might be worth $400 when working. I sure like the unit, very convenient all-in-one with 24" screen. I don't know if I can take the unit from the shop (that I bought the laptop from) while still disassembled, get a video card myself, install and assemble for a much cheaper price now that I I know the problem. Fix it cheap and sell it. Or just ask for a trade in credit.

Anyone coming to Keycon that has an idea or might want to deal with it?
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Offline cultofjosh

  • Posts: 89
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Re: Mac computer problem - Need advice
« Reply #28 on: Tue, 08 April 2014, 08:03:19 »
Final verdict: Not shorted hard drive, it's the video card that's bad and which is pricier than I had hoped... quoted $235-275 and $85 for the work (so $350-400) I was willing to spend $250 total but not more. Computer might be worth $400 when working. I sure like the unit, very convenient all-in-one with 24" screen. I don't know if I can take the unit from the shop (that I bought the laptop from) while still disassembled, get a video card myself, install and assemble for a much cheaper price now that I I know the problem. Fix it cheap and sell it. Or just ask for a trade in credit.

Anyone coming to Keycon that has an idea or might want to deal with it?

Wow. Those polycarbs are still fetching $400 even though they can't run past Lion? I wonder how much I can get for my 2 dual core 2 duo mac pros...

If it wasn't company property I'd offer to pull and send you the vid card from the polycarb, but unfortunately it's not mine to give away :(

I forgot to mention 2 macs I have that are still 100% functional. 1 mini that can run snow kitty, and 1 that can run up to lion...I have 2 more recent ones in conference rooms, so I've had no issues with minis to date.

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #29 on: Wed, 09 April 2014, 23:50:32 »
That repair shop is awesome! They reflow solder at some capacitors on the graphics card and got it working fine. They mention there were some "charred parts" they are going to replace but my overall bill is allegedly in the $200-ish range. I'm impressed with their service. They were saying that model for some reason has a crazy high resell figure.

This has been an inconvenient but interesting and learning experience.
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Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #30 on: Fri, 11 April 2014, 21:37:46 »
I want to give a shout out to my new buds at:
iFlex Electronics in San Jose, CA. 
www.iflexelectronics.com

They have really done a nice job in several areas.
-Repaired my defective, refurbished, aftermarket chinese iPhone screen with a used, Apple screen for about $60 in an hour.
-Diagnosed my iMac problem at no cost/no strings attached.
-Reflowed the iMac CPU and GPU, new thermal compound, replaced a few charred components, cleaned, smash tested and warranty the work for $235.
-Cloned the iMac hard drive onto my portable hard drive so I can spend nights on the road/hotels copying over only certain items to my laptop.
-Sold me a mid-2010 17" MacBook Pro lease return that has been completely gone over, new 750HD installed all with 6 month warranty $1050.

They've done this while accommodating my schedule, staying in touch with me via timely, informative emails, accurately and pleasantly.

I'm typing this on my cooler, happier, quieter, iMac :)

I'm still planning on getting either a 27" Apple display or 30" display (LED only) and/or 27" iMac this year, and selling this neat-o, newly repaired 24" iMac.

I especially want to thank all of you for your posted and PM'd help/suggestions/and ideas. That's one of the many things that makes Geekers special!
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Offline codyeatworld

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Re: Mac computer problem - Need advice
« Reply #31 on: Fri, 11 April 2014, 23:50:25 »
That shop is down the street from my office!
I've been looking for a macbook pro, maybe I'll check em out.

I wouldof never thought it was the gfx card based on the problems, glad it got fixed.




Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #32 on: Sun, 03 August 2014, 13:21:36 »
Ohhhh noooooo! Didn't wanna resurrect THIS thread.
My iMac is exhibiting the same problem as before :(
I work out of town and generally only use the iMac a couple weekends a month. It's been fine the last 3 months or so, but I've got the white/gray screen of death again. Was intending to sell it this fall once I'm home on a regular basis and either buy a new iMac or big screen for my MacBook Pro. Would have sucked to sell it and have it crap out on someone.

I emailed repair shop to see what they will do, I think they gave a 90 day warranty, which I may be just past. I doubt I would spend anymore money on it.
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Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #33 on: Mon, 04 August 2014, 23:16:21 »
Shop emailed back and said they'd take care of it. (Obviously if it's the same issue). Don't know how this will turn out but I'm happy to find a business that stands by their work. Even if it's not a free-slam-dunk-permanent repair,...sometimes things are just broke, including 7 year old iMacs.

I want to either get a new/newer 27" iMac or a big screen for my MacBook Pro. The shop may have these items and I'll purchase from them if they have what I want.
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Offline jalaj

  • Posts: 156
Re: Mac computer problem - Need advice
« Reply #34 on: Tue, 05 August 2014, 20:15:54 »
If you need to throw more money into the system for repairs, then cut your losses and purchase something more modern.
The drawback with the all-in-one systems, as you know well now, is that the entire system can be rendered useless if one critical component breaks. And the cost of repairs can be pricey once the system falls out of the original warranty period.
Instead the modular approach offers flexibility and interchangeability, where the desktop is a separate unit from the monitor, etc. Problems can be isolated to a portion of the system and the other functional pieces can be used elsewhere. You have more options so that the overall cost of ownership can be minimized and obtain greater mileage out of your purchases.
Check out an external display monitor or TV for your laptop, you can always use your laptop like a desktop when at home. If you still inclined to have a dedicated Mac desktop, you can try your luck scoring a great deal on a current gen mini mac from eBay or other classifieds.
In general I like apple products, but in terms of their displays there are better options found elsewhere.

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #35 on: Tue, 05 August 2014, 22:17:59 »
Correct, doing the initial $250 repair was not my first choice, but it made sense at the time. I won't spend any more to repair this machine. It's been a great machine till this.

I'm open to A Mac Mini.

I thought Apple displays were decent to better-than-decent?

Thanks for the toss in, it's appreciated :)
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Offline jalaj

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Re: Mac computer problem - Need advice
« Reply #36 on: Wed, 06 August 2014, 00:18:24 »
Saw in ebay history that a few current gen mac minis (2012 release) sold for under $400. I say if you can get it for around $350 then that's a solid price. Any higher and you'll be overpaying for tech that is over 2 years old. It's the Apple premium perception, valid or not, that keeps the resale value high.
The Apple display is nice, but you're paying it for a premium. Excluding the monitor ports and other features, the LED panel in the Apple monitor is the exact same used by many brands in their equivalent 27" 1440p IPS monitors which sell for less than the Apple. Dell and HP, for instance, both have a wider selection of the premium monitors offering higher resolutions or greater DPI. In addition, they both also have the best in class warranties behind their high end monitor products with a standard of 3 years coverage. So for a non-gaming monitor, I say go with either Dell Ultrasharp or HP for their ridiculously good warranty protection. Alternatively check out either LG, Samsung, Asus, or the Korean off-brands offerings at similar to lower price points.

Offline Input Nirvana

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Re: Mac computer problem - Need advice
« Reply #37 on: Thu, 07 August 2014, 09:26:13 »
Thanks for the time, info, and opinion, I appreciate your effort. I'll be sorting through options after iMac is addressed and on some work/home/moving issues the next 30 days :)

iPhone, iPad mini, MacBook Pro 17"....will see about a static desktop.
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