Author Topic: Elitekeyboards and their shipping notifications etc  (Read 1820 times)

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Offline Fragil1ty

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Elitekeyboards and their shipping notifications etc
« on: Mon, 29 September 2014, 11:16:57 »
Hey guys,

So I went ahead and ordered the KUL ES-87 from EK the other day and I got confirmation that it had come out of my paypal account and stuff like that, but I've had no notification that the keyboard has been sent nor have I had any tracking number etc.

I went onto their website and this was what I found:

Quote
Once your order is received and accepted a confirmation e-mail which includes an order summary and shipping information will be sent to the e-mail the order was placed with. ]If you do not receive a confirmation within 24 hours, please check your e-mail spam/junk folder before contacting our support team.

I've had my receipt from paypal saying that I've paid for the keyboard, but nothing else, as shown here:

Quote
ES87U-CL-BBB-AL KUL ES-87 Tenkeyless Keyboard (Cherry MX Red)
Item Number es87u_cl_bbb_al   $129.00 USD   1   $129.00 USD

Should I just wait a few more days and maybe it'll show up in my inbox?
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Offline esoomenona

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« Reply #1 on: Mon, 29 September 2014, 11:26:39 »
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« Last Edit: Mon, 21 September 2015, 11:15:47 by esoomenona »

Offline digi

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Re: Elitekeyboards and their shipping notifications etc
« Reply #2 on: Mon, 29 September 2014, 11:28:18 »
How long ago did you order it? It's 0930 in California right now. From my experience, they don't notify of shipments until the end of their business day, so I would give it at least another 12 hours. Maybe even another 24 on top of that.

Relax. If nothing happens, you have a large window of time to file a dispute.

^ This, it can take a couple days before they actually email you the shipping information.

Offline Fragil1ty

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Re: Elitekeyboards and their shipping notifications etc
« Reply #3 on: Mon, 29 September 2014, 11:59:43 »
How long ago did you order it? It's 0930 in California right now. From my experience, they don't notify of shipments until the end of their business day, so I would give it at least another 12 hours. Maybe even another 24 on top of that.

Relax. If nothing happens, you have a large window of time to file a dispute.


Ordered it on Wednesday, but they wouldn't have got it until Thursday as it was late at night, around 9/10PM (UK Time).

Just curious really as they don't have like an account section, so that's how I usually track all of my shipments and what not, but I'll just give it a couple more days and what not, it is coming from America after all.
« Last Edit: Mon, 29 September 2014, 12:05:48 by Fragil1ty »
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Offline suby4me

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Re: Elitekeyboards and their shipping notifications etc
« Reply #4 on: Mon, 29 September 2014, 15:22:40 »
I just ordered some keycaps and it took about a day for them to send me an email with shipment confirmation. I'm in the states also. There is a tracking number, but the only update is the day it was picked up on the 25th.
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Offline SpAmRaY

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Re: Elitekeyboards and their shipping notifications etc
« Reply #5 on: Mon, 29 September 2014, 15:30:22 »
From my experience purchasing from them it is usually 2-3 days before something ships and when it comes to CONUS shipping they ship fedex which doesn't always updated until it is really close to being delivered, so for CONUS anyway you can have 2-3 days 'processing time' and then 2-3 more days after it ships before the tracking updates, depending on how far away you live etc.

Offline Puddsy

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Re: Elitekeyboards and their shipping notifications etc
« Reply #6 on: Mon, 29 September 2014, 15:57:32 »
all 3 times i ordered from EK, i got an "order received" notice the next day, and a shipping notice the day after
QFR | MJ2 TKL | "Bulgogiboard" (Keycon 104) | ctrl.alt x GON 60% | TGR Alice | Mira SE #29 | Mira SE #34 | Revo One | z | Keycult No. 1 | AIS65 | First CW87 prototype | Mech27v1 | Camp C225 | Duck Orion V1 | LZ CLS sxh | Geon Frog TKL | Hiney TKL One | Geon Glare TKL



"Everything is worse, but in a barely perceptible and indefinable way" -dollartacos, after I came back from a break | "Is Linkshine our Nixon?" -NAV | "Puddsy is the Puddsy of keebs" -ns90

Offline HipsterPunks

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Re: Elitekeyboards and their shipping notifications etc
« Reply #7 on: Mon, 29 September 2014, 16:00:15 »
I received my fc660c before my tracking from EK
sell out and eat ass

Offline noisyturtle

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Re: Elitekeyboards and their shipping notifications etc
« Reply #8 on: Mon, 29 September 2014, 16:02:01 »
Last time I ordered from them it took nearly a month to get here, the time before that it took 4 days.
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Offline esoomenona

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« Reply #9 on: Mon, 29 September 2014, 16:07:08 »
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« Last Edit: Mon, 21 September 2015, 11:13:52 by esoomenona »

Offline Puddsy

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Re: Elitekeyboards and their shipping notifications etc
« Reply #10 on: Mon, 29 September 2014, 16:11:02 »
Brian and GH had a "falling out" of sorts when EK stopped carrying Filcos. He doesn't even visit anymore.
QFR | MJ2 TKL | "Bulgogiboard" (Keycon 104) | ctrl.alt x GON 60% | TGR Alice | Mira SE #29 | Mira SE #34 | Revo One | z | Keycult No. 1 | AIS65 | First CW87 prototype | Mech27v1 | Camp C225 | Duck Orion V1 | LZ CLS sxh | Geon Frog TKL | Hiney TKL One | Geon Glare TKL



"Everything is worse, but in a barely perceptible and indefinable way" -dollartacos, after I came back from a break | "Is Linkshine our Nixon?" -NAV | "Puddsy is the Puddsy of keebs" -ns90

Offline HipsterPunks

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Re: Elitekeyboards and their shipping notifications etc
« Reply #11 on: Mon, 29 September 2014, 16:15:10 »
Brian and GH had a "falling out" of sorts when EK stopped carrying Filcos. He doesn't even visit anymore.

And now we dont even get leopolds anymore  :'(
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Offline intelli78

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Re: Elitekeyboards and their shipping notifications etc
« Reply #12 on: Mon, 29 September 2014, 16:29:34 »
In my experience they usually ship keyboards the next day. Smaller items may take longer. Shipping notifications are often 24 hours late, I suspect they have to enter them by hand.
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Offline SpAmRaY

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Re: Elitekeyboards and their shipping notifications etc
« Reply #13 on: Mon, 29 September 2014, 16:45:38 »
Brian and GH had a "falling out" of sorts when EK stopped carrying Filcos. He doesn't even visit anymore.

I think he had a falling out over more than that  :))

Offline Fragil1ty

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Re: Elitekeyboards and their shipping notifications etc
« Reply #14 on: Mon, 29 September 2014, 18:06:08 »
I got a notification that my item had been shipped, will get my tracking number in a few days and what not, so that's good.

One other thing that I've noticed is that this keyboard is highly praised, like it's got amazing durability, got amazing features (media keys, sturdy board, dip switches) etc.

But I can't really find all that many reviews about it? I've found only 1 on Youtube, maybe 2 on the web and only a first impressions here on GH, is this not a board that is commonly used over the other competitors e.g. Ducky, Filco?
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