Hello with a question!

[Sy1v]

Hello all!

I have been lurking around the forums every so often doing research and all.

Last year in April, I purchased my first mechanical keyboard, a Ducky Shine 4 (Red Switches). The keyboard has been great but as of about 3 months ago, I will notice an issue with some keys where there is sometimes keybounce or no response.

Last night, I did a test of the D Key on notepad where I press the key followed by Enter and repeat. It showed the problem frequently (20 times showed: 3 Blanks, 5 Double Clicks, 12 Normal). Today, however, the blanks are not happening, and the doubles are much less frequent (50 times showed only 2 doubles). I then went to a NKRO Keyboard Test, held down the D key and lightly move a finger along the key itself. The interface will randomly begin blinking on the D key. The A key did this as well but not as often. I did it on a few other keys but it seems most common on those two. This is extremely apparent when typing in passwords where it will miss a key or ddouble press it (Leaving that mistake as an example).

My assumption is either the switch is faulty (most likely?) or the welds are failing. I don't want to take apart the keyboard to void the warranty though.

Should I send this back for RMA? Still have 3 months on the warranty.

Thanks!

[Waateva]

Hello all!

I have been lurking around the forums every so often doing research and all.

Last year in April, I purchased my first mechanical keyboard, a Ducky Shine 4 (Red Switches). The keyboard has been great but as of about 3 months ago, I will notice an issue with some keys where there is sometimes keybounce or no response.

Last night, I did a test of the D Key on notepad where I press the key followed by Enter and repeat. It showed the problem frequently (20 times showed: 3 Blanks, 5 Double Clicks, 12 Normal). Today, however, the blanks are not happening, and the doubles are much less frequent (50 times showed only 2 doubles). I then went to a NKRO Keyboard Test, held down the D key and lightly move a finger along the key itself. The interface will randomly begin blinking on the D key. The A key did this as well but not as often. I did it on a few other keys but it seems most common on those two. This is extremely apparent when typing in passwords where it will miss a key or ddouble press it (Leaving that mistake as an example).

My assumption is either the switch is faulty (most likely?) or the welds are failing. I don't want to take apart the keyboard to void the warranty though.

Should I send this back for RMA? Still have 3 months on the warranty.

Thanks!

Yes, RMA it.

[rowdy]

Welcome to Geekhack!

Could be a couple of faulty switches (they are made in such large batches and have such small moving parts that faults do occur from time to time), or perhaps some dirt or dust in the switch.

Definitely see if you can RMA it before attempting to take it apart.

If you can't RMA it, at least it's a mechanical keyboard, so swapping switches is a definite possibility.  If you're not up to doing it yourself, there's a few members who have keyboard modding/repair services: https://geekhack.org/index.php?topic=45886.0

[Geroximo]

I would RMA it, if possible.
If you cannot RMA it, you can probably fix it yourself if you are skilled with a solder iron.