Thanks! I contacted the manufacturer but haven't heard back yet. I've mapped out each key but none seem to be the Teensy button. I've taken the case off but still can't access the button. I asked the manufacturer whether I could replace the case and this was his response:
"No. It is NOT possible to replace the case without desoldering the keys. You need those keys off to remove the existing case. Even if you manage to get the case removed without desoldering, by means of breaking the case, you still need to remove the keys to put the acrylic case. For acrylic case, one of the layers is sandwiched between the PCB and the keys. For both the acrylic case and our injection modled case, they are used to keep the keys in place before soldering so the keys are perfectly aligned. I hope this makes sense to you. Our customers are satisfied with the ABS case and no one wanted to replace the case after getting the keyboard so far."
So once I open the bottom of the case, I can't pull the PCB from the top case because of what the manufcaturer said above. Am I out of luck?