cherry stem popped out

[Ordloh]

yanked a SP keycap off a cherry clear stem and the slider popped out of the casing. what surprised me is that the whole keyboard is unresponsive now. it's a 38GT pcb and nothing seems to work. before I replace the broken switch, i wanted to ask if this is normal or have I somehow damaged the whole pcb?
Thanks

[Defect]

Pictures would help with a diagnosis.

I've ripped clear stems about before.  Just had to put the switch together again and I was fine.

[gir489]

I did that to the Cherry MX Red keyboard I had. It was just that the side without the LED came up a little, I put the stem and spring back in, and pushed the black side piece back down and it was OK.

[Oobly]

With the slider out, the switch is "on" all the time. Depending on the keyboard this could cause it to not respond. Clears have the tightest stems for some reason. I always cycle caps on and off a loose Clear before mounting them if they're going onto Clears on a board so they won't be too hard to remove later.

If you can get the top cover off you can just put the slider back and put the top back on. You may have to desolder the switch, though, if the plate doesn't allow the switch top to be removed.