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Author Topic: What do you think?  (Read 1029 times)

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Offline Keyboardnoobb

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What do you think?
« on: Fri, 17 April 2015, 20:50:52 »
Hello everyone. I purchased a Ducky less than a year ago, and I'm really getting aggravated. The backlights have gone out one by one since maybe 3 months or so after I bought it. It was nearly $200, and I just don't understand. Is this normal? Is there anything I can do? I count 23 keys that are out.
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Offline katushkin

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Re: What do you think?
« Reply #1 on: Fri, 17 April 2015, 21:23:34 »
Quote from: Keyboardnoobb on Fri, 17 April 2015, 20:50:52
Hello everyone. I purchased a Ducky less than a year ago, and I'm really getting aggravated. The backlights have gone out one by one since maybe 3 months or so after I bought it. It was nearly $200, and I just don't understand. Is this normal? Is there anything I can do? I count 23 keys that are out.

If it was less than a year ago, you should be able to RMA it. Ducky are known to have issues with single LEDs, but if you are within warranty then you should be fine to send it back.
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Quote from: Hak Foo on Wed, 04 May 2016, 22:57:23
Can we get them to build the Alps ten feet higher and get Cherry to pay for it?
Katushkin's Clearout | Twitter | Steam | Instagram| Discord - katushkin

Offline Keyboardnoobb

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Re: What do you think?
« Reply #2 on: Fri, 17 April 2015, 21:48:22 »
Quote from: katushkin on Fri, 17 April 2015, 21:23:34
Quote from: Keyboardnoobb on Fri, 17 April 2015, 20:50:52
Hello everyone. I purchased a Ducky less than a year ago, and I'm really getting aggravated. The backlights have gone out one by one since maybe 3 months or so after I bought it. It was nearly $200, and I just don't understand. Is this normal? Is there anything I can do? I count 23 keys that are out.

If it was less than a year ago, you should be able to RMA it. Ducky are known to have issues with single LEDs, but if you are within warranty then you should be fine to send it back.

I looked it up, and I got it in October of 2014, so I've submitted an RMA. Thank you.
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Offline Novus

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Re: What do you think?
« Reply #3 on: Fri, 17 April 2015, 21:50:05 »
Sucky Ducky :/
that sucks man
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Offline katushkin

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Re: What do you think?
« Reply #4 on: Fri, 17 April 2015, 21:55:20 »
They have good customer service, so they should be able to sort you out. I got a response from them in 10 minutes about my missing keyring from my YOTH board :)
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Quote from: Hak Foo on Wed, 04 May 2016, 22:57:23
Can we get them to build the Alps ten feet higher and get Cherry to pay for it?
Katushkin's Clearout | Twitter | Steam | Instagram| Discord - katushkin

Offline Keyboardnoobb

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Re: What do you think?
« Reply #5 on: Fri, 17 April 2015, 21:57:44 »
Quote from: katushkin on Fri, 17 April 2015, 21:55:20
They have good customer service, so they should be able to sort you out. I got a response from them in 10 minutes about my missing keyring from my YOTH board :)
Well, I purchased it through NCIX, so I am having to go through their RMA.
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