kbt pure right shift stopped being recognized

[nevin]

looking for a little help. i have a kbt pure (original, not pro) and today the right shift stopped being recognized.

now, i've pulled the pcb out of the case and the switch is completing the circuit (continuity test with meter) but is not being recognized on the computer.

at first i thought it was not making the connection when pressed, thinking it was something internal in the switch, but it is by the above test, so i'm not sure what's up.

this is the first i've ever pulled the board apart and it does not look like any traces are missing/scratched through, etc..

i checked it on another computer & it does the same thing so it doesn't look like it's something software related on the computer end.

any help/suggestions would be greatly appreciated.

thank you all in advance, this is a great community.

[nevin]

checked traces, all look good. this is the only key that is not working. swapped the switch & still not being recognized. shorting pins/pads on pcb gets no response either. guessing it has to be something in the firmware at this point. being a non-programmable board, i don't know if there's a way to fix it, if that's where the problem lies.

any suggestions?

[nevin]

ended up replacing PCB with a GH60 board i picked up from techkeys. problem solved, and now fully programmable. yay!