Author Topic: GON keyboard works - 13 mo wait time standard?  (Read 2549 times)

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Offline arhetue

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GON keyboard works - 13 mo wait time standard?
« on: Thu, 30 November 2017, 15:02:51 »
I placed an order with Gon for a Gonpad and a Crystal TKL back in October 2016. It was a pretty penny, as I wanted them assembled and tuned. His site said there was a 2 month lead time, which was fine.

The two months went by and I started asking for a status on the order - no response.... I did some digging and found out people were waiting more like 6 mo - 1 yr. OK, so I keep sending messages - here, via his site, via email, etc. Response? Nada....

Then in June he emails me back suggesting an alternate set of parts due to a delay on the Gonpad - OK I think, at least I will have the TKL, so I reply sure - please send it ASAP.

skeleton_still_waiting.jpeg

Now another 5 months has gone by, with several more messages and emails sent, and still no response.

At this point I am at a loss - he is still active here and logged in today per his user profile.

Anyone else have similar stories? Is there any reasonable recourse at this point?

Offline Puddsy

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Re: GON keyboard works - 13 mo wait time standard?
« Reply #1 on: Thu, 30 November 2017, 15:21:57 »
GON hasn't shipped assembled orders in years. See if you can pursue a chargeback.

There are people waiting 3+ years.
QFR | MJ2 TKL | "Bulgogiboard" (Keycon 104) | ctrl.alt x GON 60% | TGR Alice | Mira SE #29 | Mira SE #34 | Revo One | z | Keycult No. 1 | First CW87 prototype | Mech27v1 | Camp C225 | Duck Orion V1 | LZ CLS sxh | Geon Frog TKL | Hiney TKL One | Geon Glare TKL



"Everything is worse, but in a barely perceptible and indefinable way" -dollartacos, after I came back from a break | "Is Linkshine our Nixon?" -NAV | "Puddsy is the Puddsy of keebs" -ns90

Offline xondat

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Re: GON keyboard works - 13 mo wait time standard?
« Reply #2 on: Thu, 30 November 2017, 15:40:22 »
Oh dear.

https://geekhack.org/index.php?topic=83542.0

If you paid with a credit card, through PayPal, see how long after the transaction you can dispute it. If you still can, get your ass on the phone or to your bank. If you paid using PayPal balance; you're sol.

Offline ander

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Re: GON keyboard works - 13 mo wait time standard?
« Reply #3 on: Thu, 30 November 2017, 20:05:07 »
If you paid using PayPal balance; you're sol.

Really? I thought PP had a buyer-protection thing.
We are not chasing wildly after beauty with fear at our backs. – Natalie Goldberg

Offline Puddsy

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  • "Do you shovel to survive, or survive to shovel?"
Re: GON keyboard works - 13 mo wait time standard?
« Reply #4 on: Thu, 30 November 2017, 20:12:01 »
If you paid using PayPal balance; you're sol.

Really? I thought PP had a buyer-protection thing.

only works for 180 days if you pay with pp balance
QFR | MJ2 TKL | "Bulgogiboard" (Keycon 104) | ctrl.alt x GON 60% | TGR Alice | Mira SE #29 | Mira SE #34 | Revo One | z | Keycult No. 1 | First CW87 prototype | Mech27v1 | Camp C225 | Duck Orion V1 | LZ CLS sxh | Geon Frog TKL | Hiney TKL One | Geon Glare TKL



"Everything is worse, but in a barely perceptible and indefinable way" -dollartacos, after I came back from a break | "Is Linkshine our Nixon?" -NAV | "Puddsy is the Puddsy of keebs" -ns90

Offline Sup

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Re: GON keyboard works - 13 mo wait time standard?
« Reply #5 on: Fri, 01 December 2017, 00:46:36 »
Rip

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