Author Topic: Shipping caution due to COVID-2019 pandemic  (Read 11208 times)

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Offline hasu

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Shipping caution due to COVID-2019 pandemic
« on: Wed, 01 April 2020, 19:46:16 »
All information on this post is the latest and updated immediately when the situation is changed.

Let me know your location(country) when you email me.

TMK items are shipped from Tokyo, Japan.

Japan Post ePacket
This is normal shipping method I've used, cheap and reasonable delivery date.

Rates: 6USD (for most part of the globe)
Days: usually 5-20 days in normal situation (depends on countries)

I currently drop off packets at local post office only once a week, usually on Friday, it takes up to 7 days to ship out.
Notice that unforeseeable delay is expected due to flight restriction and impact of the pandemic at this time. Also check 'Delivery Situations' below.

Tracking number is available for all orders and mail lost or damage will be covered by Japan Post or me basically. Though, what we can do against the delay is nothing but waiting, you will have to be patient under the circumstances.


Delivery Situations of ePacket
Japan: No problem. 2-3 days
Korea: Great. around 5-7 days(2020-06-03)
Singapore: Good. 7 days(2020-10-08) 7 days(2020-09-11), 14 days(2020-07-03)
Malaysia: 14 days(2020-09-18), 50 days(2020-05-18)
Hong Kong 20 days(2020-08-27)
Indonesia 22 days(2020-10-17)
New Zealand 40 days(2020-10-17)

US: [Cannot ship at this point](2020-09-10)
Canada: [Cannot ship at this point] It takes long and tracking records are not available.(2020-09-10)
Mexico: 28 days(2020-06-03)

UK: Very Good. 6-10 days(2020-09-10)
Germany: Great. 14 days(2020-09-30) 4-6 days(2020-09-10)
Switzerland 14 days(2020-09-30)
France: a month
Netherlands: Good. 5days(2020-09-10)
Spain: 14-25days(2020-08-06), 17days(2020-07-14)
Portugal: 21days(2020-08-06)
Denmark: 50 days(2020-10-16) 17days(2020-07-20)
Sweden: 1 month(2020-09-02), 2 months(2020-09-23)
Poland: 15 days(2020-09-24)
Finland 10 days(2020-10-13) 7 days(2020-10-02) 15 days(2020-07-17)
Belgium 20 days(2020-09-28) 10 days(2020-09-08)
CZECH 24 days(2020-10-09)
Italy 30 days(2020-10-16)
[delivery date in parenthesis]


Countries NOT possible to ship to:
Japan Post ceased acceptance of international airmail for many countries on April 2nd due to COVID-2019 pandemic.

Japan Post ePacket is not available for these countries currently.
You can still preorder if you don't mind paying before and wait.(suspend taking preorder for a while. 2020-10-16) Or consider alternative shipping options below.

- US(2020-04-23)
- Canada(2020-06-22),
- Australia
- Countries listed in 'COUNTRY LIST' below

Shipping to Canada is still possible but takes really long and tracking doesn't work there, very troublesome. I won't ship to Canada basically until international postal service becomes normal.(2020-08-02)




Altenative shipping methods
These shipping methods are available instead of Japan Post and can be shipped out in a few day.

Ask me if you want to use  one of these shipping methods for fast delivery.

1. Yamato
    - US: 30USD, 5-6 days(2020-09-17)
    - Canada: 30USD 5-7 days(estimated) (not available for residential address)
    - Australia: 30USD, 12 days(2020-09-20)
    - Other countries: Ask me with your country and postal code.

2. Fedex
    - US: 45USD, 3 days(2020-09-28)
    - Canada: 45USD, 3 days(estimated)
    - Australia: 35USD, 5-7 days(estimated)
    - Chile: 55USD, 7 days(2020-09-24)
    - Other countries: Ask me with your country and postal code.

3. DHL is an option and works well. Their cost is skyhigh.
    - US: around 120USD. They were really quick, 3 days.
    - Other countries: Ask me.



Thank you



UPDATES:
[2020-10-08]
US: Normal shipment for USA is sitll not available but Japan Post starts acceptance of Small Packets.
This is the first good indication for six months since April.

https://www.post.japanpost.jp/int/information/2020/1008_01_en.html
https://www.post.japanpost.jp/int/information/overview_usa_en.html

More
[2020-09-10]
US:
All packets posted before suspension(2020-04-24) were delivered until end of July, they took 2-3 months, except for one returned mail.

Acceptance of air mail desined to the US are still suspended at this time.

[2020-06-20]
US:
After two-month stuck all of 28 packets were dispatched from Japan finally until now and
9 out of them were already delivered in last and this week.
Many are trackable in USPS tracking page now. You can trace your packet here.
https://tools.usps.com/go/TrackConfirmAction_input

[2020-06-09]
US:
Last week, part of packets to US posted between the end of March and early April seem to had flight finally after two months wait in Japan Post facility. Some whose destination is in west coast became traceable with USPS tracking page and one of them was delivered already. There are still many packets(10+) kept stuck in Japan, though.

CANADA:
On 2020-06-04 all packets were dispatched to the country after a month wait.
Japan Post and Canada Post can't offer tracking record update for them in Canada under the current situation. From now we can't know anything until they are delivered. Let me know when you get packet.


[2020-04-23]
Japan Post annonuced that acceptance of packet to the United States is suspended from April 24.
https://www.post.japanpost.jp/int/information/2020/0423_03_en.html

Quote
We have previously announced that considerable delivery delays can be expected for mail items destined to the United States due to the significant reduction and suspension of flights caused by the novel coronavirus pandemic.

Although we have made every effort to secure speedy dispatch to the United States in cooperation with airline companies and the U.S. Postal Service, at present, we are unable to make any prospect for dispatching mail items to the United States because of the drastic decline in transportation performance due to the further significant reduction and suspension of flights.

Therefore, acceptance of various mail items destined to the United States will be temporarily suspended from April 24.

In addition, items which have already been accepted will be dispatched by remaining flights in order. Considering our present transportation performance, for example, it is estimated that up to four months or so will be needed for dispatching EMS. If you want items to be returned, please contact the post office where you mailed them.
I can't ship my products to US for a while now.


[2020-04-09]
Japan Post just announced this.
https://www.post.japanpost.jp/int/information/2020/0409_03_en.html
Quote
April 9, 2020

As we have announced previously, the novel coronavirus pandemic has caused a global reduction of flights. Accordingly, acceptance of international mail items to some countries/territories is temporarily suspended and considerable delivery delays are expected for outbound mail items to other countries/territories.

Although mail items to the United States are currently being accepted, it is expected to take more than two weeks to load the items that have already been accepted on airplanes to that country due to the significant reduction and suspension of flights.

Therefore, we are trying our best to dispatch promptly as many postal items as possible to the United States, cooperating with airline companies and the postal operator in that country.

We sincerely apologize that delivery will take more time than usual. It would be appreciated if you would kindly understand this situation in advance.

They said nothing but situation for other countries seems to be same or worse, except for Korea and UK. The two countries still works well as usual as of now.


[2020-04-07]
Mails posted last week have already suffered from unusual delay in Japan before catching limited flight to its destination including US and Europe. And situation geting worse gradually here in Japan and international mail will need longer delivery time than usual inevitably.




SUSPENDED COUNTRY LIST:
Japan Post ePacket shipping to countries listed below is not possible unfortunately.

Country List:
More
Quote

Countries and territories to which acceptance of mail is temporarily suspended

Asia
----
Afghanistan
Nepal
Pakistan
Bangladesh
Bhutan
Brunei
Lao People's Democratic Republic
India*
Maldives*
Myanmar
Mongolia*



Middle East
-----------
United Arab Emirates
Israel
Iran
Oman
Saudi Arabia
Syria
Bahrain
Jordan
Iraq*
Cyprus*
Kuwait*
Bahrain+
Syria+


Oceania
-------
Kiribati
Tuvalu
Papua New Guinea
Fiji
Wallis and Futuna
New Caledonia*
French Polynesia*
Australia+
Fiji+
Wake
Northern Mariana Islands
Guam
Christmas(Is.)
Cocos(Keeling) Islands
Saipan
Tonga
Nauru
Norfolk(Is.)
Vanuatu
Palau
American Samoa
Marshall
Midway
Federated States of Micronesia
Wallis and Futuna
Solomon Islands



Europe
------
Ireland
Uzbekistan
Greece
Kyrgyz
Georgia
Turkmenistan
Moldova
Romania
Russian Federation
Ukraine*
Ukraine


Noth and Central America
------------------------
Antigua and Barbuda
British Virgin Islands
El Salvador
Cuba
Curacao
Grenada
Costa Rica
Jamaica
Saint Christopher and Nevis
Saint Vincent
Saint Lucia
Dominican Republic
Trinidad and Tobago
Nicaragua
Bermuda
Haiti
Bahamas
Barbados
Belize
Montserrat
Guatemala*
Panama*
Honduras*
United States
Virgin Islands
Puerto Rico
St. Pierre and Miquelon*
Martinique


South America
-------------
Guyana
Brazil
Peru
Argentina*
Uruguay*
Colombia*
Chile*
Paraguay*
Venezuela*
French Guiana
Bolivia


Africa
------
Ascension
Algeria
Uganda
Eswatini
Ethiopia
Eritrea
Congo
Zambia
Sierra Leone
Zimbabwe
Seychelles
Senegal
Tristan da Cunha
Namibia
Burundi
Malawi
South Sudan
Mozambique
Morocco
Rwanda
Lesotho
Reunion
Djibouti*
Chad*
Eritrea+
Zimbabwe+
Botswana+
Cameroon
Congo
Guinea
Comoros Islands
Central Africa
Niger
Burkina Faso
Benin
Mali



History:
More
[2020-04-02]
https://www.post.japanpost.jp/int/information/2020/0401_02_en.html

[2020-04-09]
Some countries added(+).
https://www.post.japanpost.jp/int/information/2020/0409_01_en.html

[2020-04-23]
Added the United States and etc.
https://www.post.japanpost.jp/int/information/2020/0423_01_en.html

[2020-06-05]
Removed Switzerland from the list.
https://www.post.japanpost.jp/int/information/2020/0604_01_en.html

[2020-06-18]
Removed the following countries from the list.
Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg
https://www.post.japanpost.jp/int/information/2020/0618_01_en.html

[2020-06-30]
Resumption(removed from the list): New Zealand, Italy
https://www.post.japanpost.jp/int/information/2020/0630_01_en.html

[2020-07-16]
Resumption(removed from the list): China, Indonesia, Serbia and etc.
https://www.post.japanpost.jp/int/information/2020/0716_01_en.html

[2020-08-06]
Updated the list.
https://www.post.japanpost.jp/int/information/2020/0806_01_en.html

[2020-08-27]
Resumption(removed from the list): Egypt, Suriname
https://www.post.japanpost.jp/int/information/2020/0827_01_en.html

[2020-09-10]
Resumption(removed from the list): Angola, Ecuador, Gabon, Ivory Coast, Ghana, Tanzania (United Rep.), Togo, Nigeria, Madagascar, Mauritius,Kenya, South Africa
https://www.post.japanpost.jp/int/information/2020/0910_01_en.html

[2020-10-08]
Resumption(removed from the list): Cayman Islands, Turks and Caicos, Dominica
https://www.post.japanpost.jp/int/information/2020/1008_01_en.html

« Last Edit: Sat, 17 October 2020, 18:34:38 by hasu »
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-02]
« Reply #1 on: Thu, 09 April 2020, 20:32:07 »
[2020-04-09] Update

Japan Post just announced this.

https://www.post.japanpost.jp/int/information/2020/0409_03_en.html
« Last Edit: Thu, 09 April 2020, 21:26:07 by hasu »
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #2 on: Wed, 22 April 2020, 23:20:26 »
UPDATES:
[2020-04-23]
Japan Post annonuced that acceptance of packet to the United States is suspended from April 24.
https://www.post.japanpost.jp/int/information/2020/0423_03.html

I can't ship my products to US for a while now.
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #3 on: Mon, 27 April 2020, 19:52:28 »
The announcement of Apri 24 is available in English now.
https://www.post.japanpost.jp/int/information/2020/0423_03_en.html

Quote
We have previously announced that considerable delivery delays can be expected for mail items destined to the United States due to the significant reduction and suspension of flights caused by the novel coronavirus pandemic.

Although we have made every effort to secure speedy dispatch to the United States in cooperation with airline companies and the U.S. Postal Service, at present, we are unable to make any prospect for dispatching mail items to the United States because of the drastic decline in transportation performance due to the further significant reduction and suspension of flights.

Therefore, acceptance of various mail items destined to the United States will be temporarily suspended from April 24.

In addition, items which have already been accepted will be dispatched by remaining flights in order. Considering our present transportation performance, for example, it is estimated that up to four months or so will be needed for dispatching EMS. If you want items to be returned, please contact the post office where you mailed them.

Buyers from the United States,
Don't panic, please.
PayPal has 180-days window for refund and I'll keep my account with enough fund for all orders.

Let's see how it goes for a few more months. I'll contact Japan Post for return of mails if they don't leave and are still in Japan after that.

Thank you for your patience.
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline static_lifetime

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  • Location: United States; Palo Alto, CA
Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #4 on: Tue, 28 April 2020, 18:47:05 »
Thanks for the updates and stay safe!

Offline deagle

  • Posts: 7
Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #5 on: Fri, 22 May 2020, 10:47:03 »
First, thanks for doing all this work for us. Any update on shipping to USA?

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #6 on: Fri, 22 May 2020, 21:20:12 »
First, thanks for doing all this work for us. Any update on shipping to USA?

No update since April 23. And there is not any movement on any mail destined to the US :(
https://www.post.japanpost.jp/int/information/index_en.html
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline Logg

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #7 on: Mon, 01 June 2020, 17:25:26 »
Thanks so much for the updates. :-) Was a little concerned seeing no movement in 7 weeks, (I'm in the US), but, with the estimate now being 4 months, I'm pleased that it's estimated to still come before Christmas  ^-^

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #8 on: Mon, 08 June 2020, 20:03:53 »
[US 2020-06-09]
Last week, part of packets to US posted between the end of March and early April seem to had flight finally after two months wait in Japan Post facility. Some whose destination is in west coast became traceable with USPS tracking page and one of them was delivered already. There are still many packets(10+) kept stuck in Japan, though.

[CANADA 2020-06-09]
On 2020-06-04 all packets were dispatched to the country after a month wait.
Japan Post and Canada Post can't offer tracking record update for them in Canada under the current situation. From now we can't know anything until they are delivered. Let me know when you get packet.
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #9 on: Fri, 19 June 2020, 21:10:51 »
[2020-06-20]
US:
After two-month stuck all of 28 packets were dispatched from Japan finally until now and
9 out of them were already delivered in last and this week.
Many are trackable in USPS tracking page now. You can trace your packet here.
https://tools.usps.com/go/TrackConfirmAction_input


[2020-06-18]
Now it is possible ship to the following countries.

Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg
https://www.post.japanpost.jp/int/information/2020/0618_01_en.html
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline rockydbull

  • Posts: 263
Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #10 on: Sat, 04 July 2020, 16:19:17 »
Now that USA shipments are moving are you taking orders for USA destination?

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic [2020-04-09]
« Reply #11 on: Sat, 04 July 2020, 20:22:25 »
Now that USA shipments are moving are you taking orders for USA destination?

Shipping to USA is still not possible, it is utterly uncertain when Japan Post resumes it. You can pre-order, though.

Most of mails posted before suspension are located in the US and handled by USPS bascially.  At this time 21 out of 28 were already delivered and took 2 month+. 3 are waiting for delivery and 4 are still stuck.

TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt

Offline hasu

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Re: Shipping caution due to COVID-2019 pandemic
« Reply #12 on: Wed, 07 October 2020, 22:22:25 »
Preorders,
Thank you for your patience.

[2020-10-08]
US: Normal shipment(ePacket) for USA is still not available but Japan Post starts acceptance of 'Small Packets' for the country.
This is the first good indication for six months since April.

https://www.post.japanpost.jp/int/information/2020/1008_01_en.html
https://www.post.japanpost.jp/int/information/overview_usa_en.html
« Last Edit: Wed, 07 October 2020, 22:24:57 by hasu »
TMK products:HHKB Alt  ⌨ConvertersAlps64FC660C AltFC980C Alt