Noppoo Choc Mini Sleep/Logout Problem!!

[envee]

Hi, I just got a Noppoo Choc Mini w/ Browns recently but it has this problem where once in a while my computer screen would turn black and then it would either go to sleep or log-out of my windows account?

My friend who got his last week has this same problem!

Any solutions or suggestions? TIA!!<3

[Tony]

Check Power Options in Control Panel.

[envee]

Hmm i have sleep options turned to 'Never' for as long as i can remember. This only started happening after I got my Choc Mini!

[Tony]

Have you tried with a desktop? Tell us the OS and its version you are using.

[envee]

Windows 7 Home Premium
Service Pack 1

My friend has a desktop, I have a laptop. He has Windows 7 Ultimate SP1.

Thanks

[envee]

Just got a new problem! Got a blue screen a couple days ago which i've never had since the day i got my laptop (~2 years).

Laptop went to sleep randomly twice today also! Any other suggestions are much appreciated thanks!

[Reptile]

http://www.nirsoft.net/utils/bluescreenview.zip

Download that.. This will show what is causing the blue screen

[Tony]

Hmm try Linux then. Keyboards are a bit sensitive and don't like it when you let the Windows open.

[itlnstln]

If you unplug the 'board, does the "problem" stop?  Similarly, can you plug it into another PC and duplicate the problem?  I have a Choc Mini, and I have never seen this happen.  It would be very strange that a keyboard could change a Windows power setting.  I wonder if there was another change that occurred around the same time like a Windows update, or some other system tweak you may have made.

[mechanisch]

I would be very surprised if it was the keyboard directly that is causing your issues.  Blue screens are typically caused by device-driver issues or failing hardware.  And I've never heard of a USB device causing the computer to logout.  That sounds fishy.  On my Windows 7 System, the Choc Mini registers as:

HID Keyboard Device
HID Keyboard Device (Twice as opposed to once, I believe this is how it achieves NKRO over USB with its custom controller registering as two keyboards)
HID-Compliant consumer control device
HID-Compliant device
USB Composite device
USB Input Device
USB Input Device

It uses standard Microsoft drivers for everything.

[Tony]

Does any of your switch, numlock or scroll lock light blink when plugging it in?

[envee]

Hmm well the bluescreen happened only from waking up from sleep, which i am thinking is caused by the keyboard. It's cause this sleep problem has never happened until I got this keyboard. The same goes for my friend who got the keyboard about a week before me. I also haven't had any windows update until today.

[RPro]

What happens if you try a different keyboard?

[envee]

Hmm i don't have another keyboard =/ But my friend with his desktop had no problems before with his non-mechanical, and only had the problems after he got the Choc Mini. We bought it off the same ebay dealer, but this dude has 11000+ stars and 99.5% rating. Many people buy Choc Mini's from him and i don't see people complaining in the feedback!

[Reptile]

I've had my choc mini on windows 7, xp and chrome os with no issues; only sometimes the switch or scroll lock is on after a reboot. If it is still blue screening again I would check out what driver is crashing on the blue screen, Run that bluescreenview and post the system files that come back in red.

[envee]

bluescreen hasn't happened since that one time, but it shows this on bluescreenviewer:


010612-16614-01.dmp   1/6/2012 12:00:54 PM      0x00000116   fffffa80`06456010   fffff880`06c078c8   00000000`00000000   00000000`00000002   dxgkrnl.sys   dxgkrnl.sys+5d000               x64   ntoskrnl.exe+7cc40               C:\Windows\Minidump\010612-16614-01.dmp   4   15   7601   374,552   


atikmpag.sys   atikmpag.sys+78c8   fffff880`06c00000   fffff880`06c55000   0x00055000   0x4ebb331c   11/9/2011 6:12:44 PM                  
dxgkrnl.sys   dxgkrnl.sys+5d000   fffff880`06e1b000   fffff880`06f0f000   0x000f4000   0x4ce799fa   11/20/2010 1:50:50 AM                  
dxgmms1.sys   dxgmms1.sys+ff07   fffff880`06f0f000   fffff880`06f55000   0x00046000   0x4ce799c1   11/20/2010 1:49:53 AM      

Looks like it might be my ATI/directX drivers??

I gotta see if my friend has ATI gfx or not.

[Reptile]

Run the dxdiag tool and see if it comes back with any errors

[envee]

No errors. But i noticed that on the dxdiag it says DirectX version: DirectX 11. I have a Mobility Radeon HD 4670 and it says it runs in DirectX 10.1 on notebookcheck. Could this be the cause? Or the version shouldn't be a problem?

Sorry this has totally gone off tangent, but I guess I should check if my friend has ATI gfx too.

I am certain he didn't have the problem until after he got his Choc Mini though =/

[cacnoff]

I actually had this issue as well, key word is HAD...

What I did to fix it was go into power options in control panel and set the power button to do nothing, and then set the sleep button to do nothing as well.  Mine never BSOD'd or anything but I did have my computer try to enter sleep a few times while gaming...oddly I never even got disconnected from ventrilo or the game I was playing.  I don't turn my computer off by pressing the button anyway so it was a small sacrifice to make.

[envee]

cacnoff i have turned these off, and i will report soon to see if it fixed it or not!