Author Topic: Leopold Up At Elitekeyboards for Realz - NOT! (Read 5230 times)

BababooeyHTJ · « **Reply #50 on:** Tue, 15 March 2011, 17:38:14 »

Something came up and I had to ask to cancel my preorder. :frown: I really hope that won't be a problem.

digitalleftovers · « **Reply #51 on:** Tue, 15 March 2011, 17:44:45 »

Quote from: Variable;311904

is the led itself removable? I have no idea how it's designed

I'm liking the idea of no lights at all, although a non windowed one would hide it pretty well I'm sure, just have to find something to match the keyboard

The LED is in the key switch itself. There is some light bleed around my ducky caps if I cover the LED, so even if you put a solid cap on those switches, you may still notice the light. I don't see why you couldn't cover the LED itself, if you really wanted too. Either with a little dark paint, or with something removable like a tiny piece of duct tape.

Variable · « **Reply #52 on:** Wed, 16 March 2011, 00:31:44 »

that's what I'm talking about

BababooeyHTJ · « **Reply #53 on:** Wed, 16 March 2011, 13:47:47 »

Does elite keyboards respond to emails? Pretty crappy first impression if you ask me.

panda-R · « **Reply #54 on:** Wed, 16 March 2011, 13:56:02 »

Quote from: BababooeyHTJ;312760

Does elite keyboards respond to emails? Pretty crappy first impression if you ask me.

they respond to orders, must be a money a thing.

Mazora · « **Reply #55 on:** Wed, 16 March 2011, 13:57:00 »

He does not answer email quickly, but he gives great service. Once you'll receive the email, you'll be pleased I think.

BababooeyHTJ · « **Reply #56 on:** Wed, 16 March 2011, 13:57:48 »

Quote from: panda-R;312763

they respond to orders, must be a money a thing.

Well they had no problem accepting my money. An email in response to an inquiry isn't too much to ask.

pm_ · « **Reply #57 on:** Wed, 16 March 2011, 14:02:25 »

Didn't majestouch say there was a factory inspection this week, implying he's going to Taiwan to look over the production line and, I'm assuming, final products?

ThoughtThief · « **Reply #58 on:** Wed, 16 March 2011, 14:04:02 »

I sent them an email to see if I could add a couple small things to my preorder of Leopolds. It took a bit, like 4 days if I recall correctly, but they added the new items to my order no problem. I did not get a return email though actually, just a link directing me to pay for my new items

. So I am guessing that everyone is correct in that you will get a response if money is involved. If not, you are pretty low priority.

Mazora · « **Reply #59 on:** Wed, 16 March 2011, 14:08:37 »

Almost no competition whatsoever in the USA.
Tones of email/questions per day.

...

I think we cant ask too much

majestouch · « **Reply #60 on:** Wed, 16 March 2011, 17:01:31 »

Hehe, I do have to prioritize e-mails...

Low priority (you *might* get an answer in the next 7 days)
- Are we there yet?; i.e. what does "end of March mean?"
- Do you plan to or when will you carry product X? (do we have a newsletter?)
- I live in country X and I didn't read the FAQ.
- Pre-sales questions in the support mailbox.

Medium Priority
- Order changes/additions to backorders
- Out of the norm order & shipping requests; i.e. shipping with non-standard carrier
- tl;dr type stuff; i.e. if you write 5 paragraphs of your special needs and life history with multiple questions, then despite a respectful tone and interest in our product, I will need to find a good 10+ mins to answer these, please be patient

High priority (ASAP, <24 hour response)
- Address changes
- Order cancellations/combinations
- Order corrections; i.e. wrong item quantity received
- Keyboard RMAs

I am actually looking to hire a sales person to handle a lot of the e-mail, but the above priorities will not change.

BTW, over the last week and a half we cannot send e-mail to Hotmail accounts, seems their mail administrator has blocked whole subnets of IP addresses in a feeble attempt to combat SPAM; not that it is news that Hotmail is crap, but just in case you were feeling ignored...

panda-R · « **Reply #61 on:** Wed, 16 March 2011, 17:07:25 »

majestouch, i desire to join your workforce in the above said position. I offer expertise in expertise among other things. If you so desire my desire to join your work force, please send the Peoples Republic of China a formal extradition request. I look forward to helping you answer emails.

digitalleftovers · « **Reply #62 on:** Wed, 16 March 2011, 17:15:17 »

I have a feeling that those would be the most l33t email responses [strike]ever created[/strike] EVAR.

digitalleftovers · « **Reply #63 on:** Wed, 16 March 2011, 17:18:26 »

Don't allow him to BAMBOOzle you, Majestouch.

krazymunky · « **Reply #64 on:** Wed, 16 March 2011, 17:43:19 »

oh my email is only medium priority

Majestouch why do you have to make us wait so long for these leopolds!

Cryptoman · « **Reply #65 on:** Thu, 17 March 2011, 09:49:03 »

Quote from: digitalleftovers;312329

The LED is in the key switch itself. There is some light bleed around my ducky caps if I cover the LED, so even if you put a solid cap on those switches, you may still notice the light. I don't see why you couldn't cover the LED itself, if you really wanted too. Either with a little dark paint, or with something removable like a tiny piece of duct tape.

Remap the key to what really belongs there, Ctrl, and the LED won't come on at all. When was the last time you used caps lock? You could also desolder the LED.

muchadoaboutnothing · « **Reply #66 on:** Thu, 17 March 2011, 10:05:09 »

Quote from: BababooeyHTJ;312760

Does elite keyboards respond to emails? Pretty crappy first impression if you ask me.

He responds, but it can take him a couple days to do so. Smaller operation and all, that's to be expected (plus keyboard nuts undoubtedly ask a ton of questions).

BababooeyHTJ · « **Reply #67 on:** Thu, 17 March 2011, 14:08:33 »

Quote from: muchadoaboutnothing;313267

He responds, but it can take him a couple days to do so. Smaller operation and all, that's to be expected (plus keyboard nuts undoubtedly ask a ton of questions).

I used the wrong email. I sent it to the sales address and not the address for customer service. It was my fault and I still got a response faster than it took Sapphire who I emailed on the same day. Also much faster than Steelseries.

I spoke way too soon.

dazed · « **Reply #68 on:** Thu, 17 March 2011, 23:14:30 »

Blank blue cherry tenkeyless Leopolds, where are thou?

vicariouscheese · « **Reply #69 on:** Fri, 18 March 2011, 18:19:02 »

Quote from: dazed;313756

Blank blue cherry tenkeyless Leopolds, where are thou?

I was originally considering getting the blues and using my das' blank keycaps, but the stabilizers won't let me

Variable · « **Reply #70 on:** Sat, 19 March 2011, 00:30:22 »

Quote from: Cryptoman;313258

Remap the key to what really belongs there, Ctrl, and the LED won't come on at all. When was the last time you used caps lock? You could also desolder the LED.

there are two leds

I will figure a way to keep them from glowing though

ironman31 · « **Reply #71 on:** Sat, 19 March 2011, 08:21:26 »

Quote from: majestouch;312882

Low Priority:
- Are we there yet?
- Do you plan to or when will you carry product X? (do we have a newsletter?)

Quote from: dazed;313756

Blank blue cherry tenkeyless Leopolds, where are thou?

-_-

pm_ · « **Reply #72 on:** Sat, 19 March 2011, 13:45:09 »

Quote from: dazed;313756

Blank blue cherry tenkeyless Leopolds, where are thou?

Just buy an otaku brown and a blue, then switch the keycaps.

dazed · « **Reply #73 on:** Sun, 20 March 2011, 00:49:46 »

Quote from: ironman31;314315

-_-

Well, I didn't email him, knowing that he probably wouldn't respond. 'Twas just me whining.

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Author Topic: Leopold Up At Elitekeyboards for Realz - NOT! (Read 5230 times)