Truly Ergonomic troubles

[pepijndevos]

I have a Truly Ergonomic keyboard, and while I love it most of the time, it has some reliability problems.

First I had some double chars, which was eventually kinda solved by adjusting the debounce in the firmware.
Then some keys started not to respond unless completely bottomed out. Hammering them repeatedly would resolve this.
Then the ALT key (mapped to CMD) started to do the same.
This is after a months and months of use and firmware upgrades.
It is just not reliable.

A keyboard needs to be a trusty companion that does its job.
With my rubber dome board, I never even thought about my keyboard.
It just works.
But there is no way I'm going back to horizontal staggering.

Is this a common problem with TE or Cherry MX switches in general?
Is there anything that can be done?

I was considering buying more keyboards for at home, work, travel...
But I want a reliable board with vertical staggering,
and not waste +100 on something unsatisfying.

[jacobolus]

There have been several threads about this on geekhack, including a couple active within the last week or two.

Yes, it’s a common issue, and the problem is the debounce routine in the firmware (the switches themselves would be fine in another keyboard).