> Where do you ship from ?
Pays de la Loire, western France.
----> Do you accept orders placed outside of Europe?
Yes, I am shipping worldwide !
----> How much is shipping ?
Shipping costs vary according to the weight of the padded envelope and its destination - they start from just :
- 1.10€ for shipping within France.
- 1.30€ for shipping within Europe.
- 1.60€ for delivery in other countries.
Exact shipping rates are calculated at checkout from the cart on my website - once you have entered a valid shipping address.
----> When will my order be shipped ?
Most orders placed by 3:00 PM (Paris time) will usually ship the same day.
Orders placed after 3:00 PM, or on a Saturday, Sunday, or Holiday ship the next business day.
----> How long will it take to receive my order ?
In Europe, it will take 2 to 5 business days for your package to arrive in your mailbox.
Orders shipped to addresses in the US and Canada should arrive within 5-10 business days.
Delivery in other countries : 7-12 business days.
----> How do I know my order was shipped ?
You'll receive an email notification with a picture of your envelope once I returned from the post office.
----> Why is there no tracking number for my order ?
All orders are shipped from France in a bubble mailer via La Poste priority mail.
If you require registered shipping, tracking and/or insurance - no problem, just let me know ~
----> What if something is wrong with my order ?
If there is an issue with an order or if you are seriously displeased – PM or e-mail me. I will fix it !