Author Topic: Feedback Thread for GON's KeyboardWorks  (Read 20187 times)

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Offline chuckdee

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Re: GON Artisan/Vendor Review
« Reply #50 on: Fri, 23 September 2016, 10:47:43 »
Got it today. Just over a month from order to receiving it. Many emails went un-responded, and I had to dispute on PayPal... But it got here. Your milage may vary.

Doesn't seem like the type of person that GH would want to have a section for.  But I suppose opinions vary.
I think it needs to exist so people are aware, and many people have been screwed over by him.

Having it as a vendor forum implies a certain amount of endorsement, however.  Collecting the negative experiences into a thread would seem to be enough.  Perhaps even post that in the root vendor area rather than him having his own forum.
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Offline mattycee

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Re: GON Artisan/Vendor Review
« Reply #51 on: Sat, 01 October 2016, 20:36:22 »
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.
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Offline Puddsy

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Re: GON Artisan/Vendor Review
« Reply #52 on: Sat, 08 October 2016, 18:21:26 »
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.
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Offline rowdy

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Re: GON Artisan/Vendor Review
« Reply #53 on: Sun, 09 October 2016, 03:56:50 »
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.

And also this particular case is slightly murky, as it seems that GON has been replying and sending some stuff out.
"Because keyboards are accessories to PC makers, they focus on minimizing the manufacturing costs. But thatís incorrect. Itís in HHKBís slogan, but when Americaís cowboys were in the middle of a trip and their horse died, they would leave the horse there. But even if they were in the middle of a desert, they would take their saddle with them. The horse was a consumable good, but the saddle was an interface that their bodies had gotten used to. In the same vein, PCs are consumable goods, while keyboards are important interfaces." - Eiiti Wada

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Re: GON Artisan/Vendor Review
« Reply #54 on: Tue, 11 October 2016, 15:07:26 »
so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.

so uh.... is there any mod's here. I swear they just made this post to shut everyone up.

Vendor reviews take a long time, and a lot of internal discussion. The GH mod team is fairly small compared to other, similar size forums, and a lot more money changes hands.

Be patient, answers will come.

And also this particular case is slightly murky, as it seems that GON has been replying and sending some stuff out.

Thanks to both of you for making those points.


Just to clarify, right now we're working on figuring out what will be best for the community in the long term, and we're looking into a few different options. More information is always useful, so if anyone has updates to post, please do so.
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Offline FRnunurs

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Re: GON Artisan/Vendor Review
« Reply #55 on: Thu, 13 October 2016, 14:32:33 »
I ordered a TKL this summer (2016-08-05).
I Tried multiple times to contact GON (by skype call / skype messages / mail / website messages on order page) just to get a simple acknowledge of this order ... and possibly an ETA.

0 reply.

Gon if you reading this, please just drop me an ACK and tell us that you're still alive :-)
« Last Edit: Thu, 13 October 2016, 14:36:41 by FRnunurs »

Offline xondat

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Re: GON Artisan/Vendor Review
« Reply #56 on: Thu, 13 October 2016, 14:33:47 »
I ordered a TKL this summer (2016-08-05).
I Tried multiple times to contact GON (by skype call / skype messages / mail / website messages on order page) just to get a simple acknowledge of this order ... and possibly an ETA.

0 reply.

Gon if you reading this, please just drop me an ACK and tell us that you're still alive :-)
8th of May or 5th of August?

I wouldn't bet on him replying...

Offline FRnunurs

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Re: GON Artisan/Vendor Review
« Reply #57 on: Thu, 13 October 2016, 14:35:16 »
8th of May or 5th of August?

I wouldn't bet on him replying...

August  ;) ... I like to live on the edge but still ... I'm just asking for an ACK :/

Offline xondat

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Re: GON Artisan/Vendor Review
« Reply #58 on: Thu, 13 October 2016, 14:37:38 »
8th of May or 5th of August?

I wouldn't bet on him replying...

August  ;) ... I like to live on the edge but still ... I'm just asking for an ACK :/
I ordered after you and have already got mine. I disputed. I would suggest the same as it seems obvious the dispute forced GON to ship or refund. Personally, don't risk it.

I ordered a TKL housing and PCB.

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #59 on: Fri, 11 November 2016, 02:04:54 »
Does anyone have any news regarding GON? I also oredered a custom TKL keyboard (2016-05-20) with assembly. Have tried to contact him in the beginning of november about seven times through the website and through mail. Not a singel answer. Off course i payed in advance  :(
Before my buy i contacted him and told him i was intrested in a keybord, he got back to me instantly. Not answering his customers that have paid him money is just plain RUDE.
I begin to think my money is long gone by now....

Offline suicidal_orange

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Re: GON Artisan/Vendor Review
« Reply #60 on: Fri, 11 November 2016, 02:23:14 »
Does anyone have any news regarding GON? I also oredered a custom TKL keyboard (2016-05-20) with assembly. Have tried to contact him in the beginning of november about seven times through the website and through mail. Not a singel answer. Off course i payed in advance  :(
Before my buy i contacted him and told him i was intrested in a keybord, he got back to me instantly. Not answering his customers that have paid him money is just plain RUDE.
I begin to think my money is long gone by now....

You're within six months so if you didn't pay by gift file a dispute - if GON doesn't respond at least you get your money back.


For the record I contacted GON posing as a potential customer wanting a board and he didn't even reply - this is an improvement on taking everyone's money and not sending goods, but a 'sorry I'm busy' would have been nice.
                               
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Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #61 on: Fri, 11 November 2016, 02:37:14 »
Yes i have tried to dispute but i payed through paypal to his mailadress (he told me that was the way) and then you can't dispute. So yes, I know it was kind of a gamble but i had only heard good things about him and his work.
I can sure accept a long wait without a problem but not answering a mail just giving me an update that's not ok.
But lets hope his just really busy and start delivering keyboards again soon :)

Offline nugglets

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Re: GON Artisan/Vendor Review
« Reply #62 on: Fri, 11 November 2016, 03:39:17 »
Yes i have tried to dispute but i payed through paypal to his mailadress (he told me that was the way) and then you can't dispute. So yes, I know it was kind of a gamble but i had only heard good things about him and his work.
I can sure accept a long wait without a problem but not answering a mail just giving me an update that's not ok.
But lets hope his just really busy and start delivering keyboards again soon :)

Don't give up. If you actually call PayPal they do have the authority to dispute even gift transactions. Explain that it was the only option you were given to pay for goods, that the seller has stopped responding and that you received nothing while he continues to operate using their service. Also mention that he has prior disputes on his account for the same reasons, which you have only recently been made aware of.

If they say there's nothing they can do, ask to speak to a supervisor. It is within their power, you just need to find someone willing to exercise that power. Keep calling back until you get someone who will act. You have 9 days left in the 6 month period, after which it will become more difficult (but still not impossible) to get your money back.

Even if you still want the board, we've seen examples where filing a dispute is what finally gets him to start responding and working with you.

Good luck =)
« Last Edit: Fri, 11 November 2016, 03:42:02 by nugglets »

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #63 on: Fri, 11 November 2016, 03:47:24 »
Yes i have tried to dispute but i payed through paypal to his mailadress (he told me that was the way) and then you can't dispute. So yes, I know it was kind of a gamble but i had only heard good things about him and his work.
I can sure accept a long wait without a problem but not answering a mail just giving me an update that's not ok.
But lets hope his just really busy and start delivering keyboards again soon :)

Don't give up. If you actually call PayPal they do have the authority to dispute even gift transactions. Explain that it was the only option you were given to pay for goods, that the seller has stopped responding and that you received nothing while he continues to operate using their service. Also mention that he has prior disputes on his account for the same reasons, which you have only recently been made aware of.

If they say there's nothing they can do, ask to speak to a supervisor. It is within their power, you just need to find someone willing to exercise that power. Keep calling back until you get someone who will act. You have 9 days left in the 6 month period, after which it will become more difficult (but still not impossible) to get your money back.

Even if you still want the board, we've seen examples where filing a dispute is what finally gets him to start responding and working with you.

Good luck =)

OK, thanks for the advise. I will try and see if i have any luck :)

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #64 on: Fri, 11 November 2016, 06:04:58 »
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

Offline nugglets

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Re: GON Artisan/Vendor Review
« Reply #65 on: Fri, 11 November 2016, 17:06:30 »
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

Yay! Happy to hear it worked out for you. Now hopefully GON will take notice and get your keyboard shipped. Beware, though. Do NOT close the dispute until you have the item in hand, no matter what GON says. Once it has been closed, that's it. Good luck! =)

Offline Nic3GreenNachos

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Re: GON Artisan/Vendor Review
« Reply #66 on: Sun, 13 November 2016, 23:37:53 »
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

I made an order in October for a keyboard with assembly. I now have concerns about the trustworthiness of GON. Can you tell me how you filed a dispute? I payed as a gift.

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #67 on: Mon, 14 November 2016, 07:32:06 »
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

I made an order in October for a keyboard with assembly. I now have concerns about the trustworthiness of GON. Can you tell me how you filed a dispute? I payed as a gift.

Hi!

If you payed as a gift you can't start a dispute online (you may already now this).
 I called paypal and told them my problem (i also payed as a gift). The man from Paypal first told me there's nothing they could do. I then told him that i had friends that got their help with similar cases. After a little persuasion he finally helped me to start a dispute so i really hope this work. I've Heard nothing so far but he still have 8 Days to answer in the dispute.
Good luck to you and I hope that Paypal will help you.

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #68 on: Mon, 14 November 2016, 07:48:01 »
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

Yay! Happy to hear it worked out for you. Now hopefully GON will take notice and get your keyboard shipped. Beware, though. Do NOT close the dispute until you have the item in hand, no matter what GON says. Once it has been closed, that's it. Good luck! =)

Thanks! Now we can only wait and hope thet GON will answer to the dispute. Have not Heard from him yet but it's still over a week left Before his time runs out.

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #69 on: Wed, 16 November 2016, 01:41:16 »
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Offline FRnunurs

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Re: GON Artisan/Vendor Review
« Reply #70 on: Wed, 16 November 2016, 09:55:09 »
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.


Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #71 on: Thu, 17 November 2016, 01:28:53 »
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Sure, I will try. But he never answered any of the mails i send him before the dispute (about 10 mails).
Have you tried to open a dispute on paypal?

Offline FRnunurs

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Re: GON Artisan/Vendor Review
« Reply #72 on: Thu, 17 November 2016, 02:20:49 »
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Sure, I will try. But he never answered any of the mails i send him before the dispute (about 10 mails).
Have you tried to open a dispute on paypal?

He finally replies to my latest mail... (After 4 month)
He Will send the parts to me with some bonus plate like he did for you.

I'm just hoping it Will not take ages to ship this :-/

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #73 on: Thu, 17 November 2016, 02:31:20 »
UPDATE:

GON contacted me through mail monday night. He told me that he don't have time to assemble my keyboard at this moment but offered to send me the parts i ordered with a Pre-soldered PCB (diodes and resistors). As compensation for the assembly he offered me an extra Nerd60 PCB and UV Plate.
At this time i just want my parts so i accepted the offer and will do rest of the assembly myself. This morning i got the tracking number so hopefully i soon will have the parts in my hand.

If you have an ongoing order with included assembly i don't see any change regarding waiting time. What you can do is Contact him and ask for the parts instead. Not ideal but better than nothing.

Wow ... he replied to you ???? amazing !

I tried many times to ask him the same thing as you, he never showed any sign of life.
Can you ask him to reply to my mail ( CEPQMNOZU placed on 2016-08-05 - bvessemont (a.t ) gmail.com ) to make the same kind of deal ?

please :-/

I'm trying to reach him again in the meantime.

Sure, I will try. But he never answered any of the mails i send him before the dispute (about 10 mails).
Have you tried to open a dispute on paypal?

He finally replies to my latest mail... (After 4 month)
He Will send the parts to me with some bonus plate like he did for you.

I'm just hoping it Will not take ages to ship this :-/

Good to hear !
Yes hope we get our stuff soon :)

Offline Wknd_Warrior

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Re: GON Artisan/Vendor Review
« Reply #74 on: Wed, 23 November 2016, 02:20:05 »
Got my keyboardparts yesterday as promised  :thumb:

Offline Xiro7

  • Posts: 65
Re: GON Artisan/Vendor Review
« Reply #75 on: Mon, 28 November 2016, 19:42:23 »
Got email from GON's website. My order, that was put in status "Preparation in progress" ~6 months ago when this forum started calling him a scammer and he finally reappeared to say he wasn't a scammer, just went back to "Payment accepted" status! I bet 6 months from now, it will say "Awaiting payment". Any year now!

Offline Nic3GreenNachos

  • Posts: 2
Re: GON Artisan/Vendor Review
« Reply #76 on: Sun, 01 January 2017, 11:25:31 »
I finally got Paypal to start a dispute. took a bit of convincing to make the operator open a case. Has stated that i want my keybord as firts choise but if that's not possible i want a full refund.
He now has 10 Days to respond.
Hope more people take action and contact paypal if they don't get any communication back from him.
I absolutely don't have anything against GON himself but this is not a serious way to make business. If you have a huge backlog you can't take new orders until you are back on track.

I made an order in October for a keyboard with assembly. I now have concerns about the trustworthiness of GON. Can you tell me how you filed a dispute? I payed as a gift.

Hi!

If you payed as a gift you can't start a dispute online (you may already now this).
 I called paypal and told them my problem (i also payed as a gift). The man from Paypal first told me there's nothing they could do. I then told him that i had friends that got their help with similar cases. After a little persuasion he finally helped me to start a dispute so i really hope this work. I've Heard nothing so far but he still have 8 Days to answer in the dispute.
Good luck to you and I hope that Paypal will help you.


So I got my order, kind of. After trying to contract Gon with Skype, email, website, etc. I got no response. So I filed a dispute with paypal, the kind gift as the wrong amount. By this time I said I'd accept the offer Gon gave me after I initially placed my order; that I can get my order as parts. I did this thinking it is better to get something than nothing for my money. Especially because I sent the payment as a gift. So I got my order for the GON NS NerD 108 as parts, and an additionally NerD 60 with faceplate as compensation for not having it assembled; not sure if this is adequate compensation. So I got a solder iron and soldered it myself, and I had a hell of a time. It is far from perfect and far from professional. However, the board seems to work fine.

In my opinion, Gon is probably not malicious in his unreliability. I think he is probably working a full time job, 40 hours a week, and running his keyboard business full time too. I think he should cease offering assembly for his boards all together and replace his assembly with full kits for his boards. I say never order assembly from Gon. I feel a bit bad because I was distraught and disrespectful to him when trying to contact him.

Offline Nic3GreenNachos

  • Posts: 2
Re: GON Artisan/Vendor Review
« Reply #77 on: Sun, 01 January 2017, 11:30:56 »
Handy form below. Hopefully this can quantify the outstanding orders, as well as the dollar amount and length of time.

Form Link https://goo.gl/forms/I45aoK4OvvtPnkhy2

Response Link https://docs.google.com/spreadsheets/d/1-LurYVItdxrx2J7V8HuMMHLERtldcT1JYzxZfe2mA-4/edit?usp=sharing


Can you remove me from the list since I got my order as parts?

Online rempire

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Re: GON Artisan/Vendor Review
« Reply #78 on: Sun, 01 January 2017, 12:12:50 »
Anyone from the year+ club get their orders or any sort of update?

Offline Puddsy

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Re: GON Artisan/Vendor Review
« Reply #79 on: Sat, 18 March 2017, 21:41:52 »
So it's been 8 months.

mods pls
QFR (62g blacks) | MJ2 TKL | Realforce 87U | G81-3000 "Schumiboard" (currently disassembled) | Varmilo Bulgogiboard (Keycon 104) | KBD75 (MX silent blacks) | MIRA (soon!) | Weaven (post xmas, will be MOD-M) | "The Wedge"

ahh, thanks puddsy. can always count on your snarky informitism

Offline dgneo

  • Supervillain
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Re: GON Artisan/Vendor Review
« Reply #80 on: Mon, 20 March 2017, 13:19:29 »
So it's been 8 months.

mods pls

At this point i wouldn't hold your breath unfortunately. There's so much **** that needs cleaning up around here, and honestly mods don't seem interested in doing any of it.

Shame really.
Then they start remembering the Klingon with the rings on.

Offline fabluso

  • Posts: 0
  • Location: New York
Re: GON Artisan/Vendor Review
« Reply #81 on: Fri, 07 April 2017, 15:39:25 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.



Offline BunnyLake

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Re: GON Artisan/Vendor Review
« Reply #82 on: Fri, 07 April 2017, 15:52:39 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Offline Serendipity

  • Formerly Meiosis
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Re: GON Artisan/Vendor Review
« Reply #83 on: Fri, 07 April 2017, 16:33:46 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

Interesting, I really wonder what is going on..

Glad you got your board!
working on something interesting

Offline fabluso

  • Posts: 0
  • Location: New York
Re: GON Artisan/Vendor Review
« Reply #84 on: Fri, 07 April 2017, 16:43:53 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Thanks for the info and chiming in, i personally didn't care much about the 4.2% + .20 as it only added 4-5 $ more to the entire order. i felt i had to let everyone know so if someone was still going to order anyways ( like i did ) then they can at least take these precautions and hope that it would help them

Offline fabluso

  • Posts: 0
  • Location: New York
Re: GON Artisan/Vendor Review
« Reply #85 on: Fri, 07 April 2017, 16:46:22 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

Interesting, I really wonder what is going on..

Glad you got your board!

I am puzzled as well as to what's going on, i wish GON would come clean and make it up to the people he still owe $ or parts. I feel for everyone that has waited so long for their stuff and still nothing.

Offline BunnyLake

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Re: GON Artisan/Vendor Review
« Reply #86 on: Fri, 07 April 2017, 16:48:08 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Thanks for the info and chiming in, i personally didn't care much about the 4.2% + .20 as it only added 4-5 $ more to the entire order. i felt i had to let everyone know so if someone was still going to order anyways ( like i did ) then they can at least take these precautions and hope that it would help them

definitely wasnt insinuating you were making a big deal about it etc, just clarifying for you what that 20 cents was for and what it went towards, its a standard thing that i think a lot of people are aware of if they deal with paypal a lot but i can see how it seems a random thing for a vendor to request should you not know what it is

Offline fabluso

  • Posts: 0
  • Location: New York
Re: GON Artisan/Vendor Review
« Reply #87 on: Fri, 07 April 2017, 16:53:45 »
First and foremost i wanted to thank everyone who had reported issue(s) about GON not shipping orders after payment has been made. I took all the precautions and got my board in 8 days from ordering it.
I reached out first via e-mailing to show interest in purchasing a board.
Got a response right away asking to pay asap so the product could be shipped out.
Then we exchanged few more messages as i kept asking question about warranty/confirmation that the board will be sent out.
I then reached out to Paypal to make sure i will be protected with the buy and was re-assured of that.
Then i reached to GON about the fact that i cannot make the payment as a gift/send money to friends and family(this option would NOT give buyer any protection from Paypal ), he right away told me that "IF" i wanted buyer protection that i will have to pay
price of pcb ( listed on website )
shipping ( $25, normal for shipment coming out of that region to USA)
4.2% extra of the above amount
and $0.20 additional ( didn't ask about this because it is 20c and wasn't going to make much difference )
Also, on my payment to him i made a note that IF the product is not shipped within 2 weeks of the order date that i will cancel and report via Paypal. Also mentioned the fact that as per our discussion via e-mail you will ship the product this week, and if not then next week.
I agreed and paid last Thursday and received my board today
If someone needs any more info, please feel free to message me, anything i can do to help, would love to do so.

just to let you know, that 20 cents is part of the paypal fee

its different region to region but often itll either be 3.9% + 20 cents or 4.2% + 20 cents, for my country for example when receiving foreign payments its 3.9% + 20 pence but some asian countries i believe have up to 5% plus extras

anyway just to let you know thats totally standard, and not anything untoward

Thanks for the info and chiming in, i personally didn't care much about the 4.2% + .20 as it only added 4-5 $ more to the entire order. i felt i had to let everyone know so if someone was still going to order anyways ( like i did ) then they can at least take these precautions and hope that it would help them

definitely wasnt insinuating you were making a big deal about it etc, just clarifying for you what that 20 cents was for and what it went towards, its a standard thing that i think a lot of people are aware of if they deal with paypal a lot but i can see how it seems a random thing for a vendor to request should you not know what it is

No worries (: i must have come across as "complaining" or could have put it in a different way, english is my 2nd language ( more like 3rd )  but i genuinely was thanking you (: as i wasn't aware of that info, rarely ever use paypal, and have not used it for years. Again, thanks and i have read enough of geekhack to know you meant well so it is all g0od ;) have a good weekend

Offline ManicMatt1125

  • Posts: 139
Re: GON Artisan/Vendor Review
« Reply #88 on: Sun, 09 April 2017, 20:32:36 »
Wow, vendor review has been open almost a year and nothing yet...

Sent from my SM-G928V using Tapatalk


Offline earplugs

  • Posts: 3
Re: GON Artisan/Vendor Review
« Reply #89 on: Sun, 11 June 2017, 02:47:10 »
I'm new here. However after going through several of these posts with a multitude of users reporting similar issues with this vendor, it boggles my mind that Gon has yet to be shut down. It's a damn shame because future users are vulnerable to being scammed out of their money as well.

Tons of red flags...

1) Vendor requests to be paid in gift format by default to avoid any responsibility for fulfilling the order
2) Vendor does not reply to emails unless they are inquiries prior to purchasing
3) Vendor only replies to buyers after they open a PayPal dispute
4) Vendor attempts to delay users from opening PayPal disputes within the allowed dispute period by saying it will take longer assemble/ship, then never replies once the buyer can no longer open a dispute
5) There are buyers who have bought upwards of $500 worth of items 1-2 years ago who have still not received their purchases

No reputable vendor would ever do any of the 5 things listed above.
Again, I'm new here. Have the mods always been this tolerant of sketchy vendors?
Gon has designed and built nice keyboards, but this continued fraudulent behavior as a vendor should be stopped.

Also these are not valid excuses:
1) it takes a long time to assemble a keyboard
2) it is difficult to assemble keyboards and sell them when you have a 40hour/week job

A vendor that respects its buyers would reject orders and report items as 'out of stock' when overwhelmed with too many orders.
If the vendor can't satisfy the volume of orders, then the vendor needs to limit the volume of orders or upscale either the size of the workforce or the time dedicated towards building and shipping the products.
You can't just take peoples' money and then never send them the item you promised. That's called theft.

Offline Sifo

  • Swaglord Yolomancer
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  • beekeeper
Re: GON Artisan/Vendor Review
« Reply #90 on: Sun, 11 June 2017, 11:02:45 »
yeah nothing gets done around here except when someone wants to rename a thread from a few years ago.

nearly a year now since this thread opened and gon still has a vendor forum, nice
(Forever) Illustrious.

Offline earplugs

  • Posts: 3
Re: GON Artisan/Vendor Review
« Reply #91 on: Sun, 11 June 2017, 17:51:51 »
yeah nothing gets done around here except when someone wants to rename a thread from a few years ago.

nearly a year now since this thread opened and gon still has a vendor forum, nice

 :-X
I guess scamming is commonplace on this community. Even past mods have done it. I'll see myself out.
https://geekhack.org/index.php?topic=71507.msg2100322#msg2100322
https://geekhack.org/index.php?topic=73572.msg2098692#msg2098692
https://geekhack.org/index.php?topic=57897.0
https://geekhack.org/index.php?topic=71995.500
https://geekhack.org/index.php?topic=82065.msg2223647#msg2223647
https://geekhack.org/index.php?topic=80867.msg2124238#msg2124238
« Last Edit: Sun, 11 June 2017, 18:02:23 by earplugs »

Offline Puddsy

  • Foreman of the salt mine
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  • Location: The Enigma
  • Can't handle the heat? Stay out of the kitchen.
Re: GON Artisan/Vendor Review
« Reply #92 on: Sun, 11 June 2017, 19:43:39 »
yeah nothing gets done around here except when someone wants to rename a thread from a few years ago.

nearly a year now since this thread opened and gon still has a vendor forum, nice

 :-X
I guess scamming is commonplace on this community. Even past mods have done it. I'll see myself out.
https://geekhack.org/index.php?topic=71507.msg2100322#msg2100322
https://geekhack.org/index.php?topic=73572.msg2098692#msg2098692
https://geekhack.org/index.php?topic=57897.0
https://geekhack.org/index.php?topic=71995.500
https://geekhack.org/index.php?topic=82065.msg2223647#msg2223647
https://geekhack.org/index.php?topic=80867.msg2124238#msg2124238

you make it sound like more than one mod has done it
QFR (62g blacks) | MJ2 TKL | Realforce 87U | G81-3000 "Schumiboard" (currently disassembled) | Varmilo Bulgogiboard (Keycon 104) | KBD75 (MX silent blacks) | MIRA (soon!) | Weaven (post xmas, will be MOD-M) | "The Wedge"

ahh, thanks puddsy. can always count on your snarky informitism

Offline infiniti

  • I <3 KB
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  • Bob was here
    • PM me and ask for a custom title!
Re: Feedback Thread for GON's KeyboardWorks
« Reply #93 on: Tue, 29 August 2017, 02:08:36 »
FYI, the GON's KeyboardWorks sub-forum will be archived on 5 Sept 2017.

Kindly continue discussion here in the Feedback Thread for GON's KeyboardWorks: https://geekhack.org/index.php?topic=83542.0
« Last Edit: Tue, 29 August 2017, 02:18:12 by infiniti »

Offline asgeirtj

  • Posts: 501
  • Location: Iceland
Re: Feedback Thread for GON's KeyboardWorks
« Reply #94 on: Sat, 09 September 2017, 13:41:50 »
Still waiting on 500$ order from Dec 2014. Last reply from him was from March 2015. Shouldn't we at least group together and report him to Paypal?
Leopold FC900 w/ 67g Purple Zealios - Silver Duck Octagon w/ 62 Purple Zealios

Offline ManicMatt1125

  • Posts: 139
Re: Feedback Thread for GON's KeyboardWorks
« Reply #95 on: Wed, 20 September 2017, 20:01:59 »
Still waiting on 500$ order from Dec 2014. Last reply from him was from March 2015. Shouldn't we at least group together and report him to Paypal?

Im with you, although organization is not my strong suit. I can provide my details if needed. Im out over $600

My last play was to complain to the korean consumer agency,. They said since he is not a buisness they cant do anything

Offline arhetue

  • Posts: 62
Re: Feedback Thread for GON's KeyboardWorks
« Reply #96 on: Fri, 17 November 2017, 16:23:45 »
$750 order I paid for in October of 16, nothing. He emailed me in June and said he could send parts, then radio silence.  :-[