Author Topic: [GB] XENO | 75% Custom Keyboard  (Read 137645 times)

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Offline MTXjunkie

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #250 on: Wed, 10 July 2019, 10:38:27 »
Correct me if im wrong, but isnt it the GB runners responsibility to keep the participants informed via this geekhack thread?


Yeah, I’m not saying there is anything “wrong” going on, but you would think there would be some updates provided by whoever received the money. Seems like that would be part of “their job”.  I’m going through a similar thing with my Fusion60. Besides, the monetary arrangements were made here. Why can’t the updates be provided here or even via a direct email since “they” have our email address due to PayPal.


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This is pretty much the nature of a group buy, think of it not like buying a product and more like investing in a company to produce that product. Sticking points happen, it takes a lot of time and effort to get issues resolved. I'm sure you'd rather have a delayed keyboard with better QC than one rushed out with issues.

It will land when it lands.


My comment was purely about communication. Whether there is a month or a year delay, that has no effect on a person’s communication. We all knew that the deadlines were fluid. Well, I can only speak for myself. Overgeneralization is bad. I knew the timelines were fluid. Anybody that’s ever worked with any kind of contractor should know that.


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Yes, I agree with MTXjunkie's comments. All we want to know is a status update. We understand the "delay" and appreciate the GB runner's effort of making better QC.

Actually there are some recent updates (with videos) in discord. They just don't post it here. I am also confused that which one should be the main communication location. If it is Zeal's discord, we should send invitations to all GB participants.

That would be AWESOME!  I ASSuMEd that the updates would be in the same place I signed up. I can take the fault for that one.


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Offline Liocer

  • Posts: 119
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Re: [GB] XENO | 75% Custom Keyboard
« Reply #251 on: Wed, 10 July 2019, 11:21:49 »


Yes, I agree with MTXjunkie's comments. All we want to know is a status update. We understand the "delay" and appreciate the GB runner's effort of making better QC.

Actually there are some recent updates (with videos) in discord. They just don't post it here. I am also confused that which one should be the main communication location. If it is Zeal's discord, we should send invitations to all GB participants.

That would be AWESOME!  I ASSuMEd that the updates would be in the same place I signed up. I can take the fault for that one.


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Yeah fair enough, Zeal should be posting updates in here too. I just saw the updates on Discord. And for anyone else who didn't Rose Gold PVD is being redone. Silver/Black is being shipped to Zeal possibly for this weekend. Or they're shipping this weekend to Zeal, not sure which one it was.

Offline Starston3

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #252 on: Wed, 10 July 2019, 11:28:15 »


Yes, I agree with MTXjunkie's comments. All we want to know is a status update. We understand the "delay" and appreciate the GB runner's effort of making better QC.

Actually there are some recent updates (with videos) in discord. They just don't post it here. I am also confused that which one should be the main communication location. If it is Zeal's discord, we should send invitations to all GB participants.

That would be AWESOME!  I ASSuMEd that the updates would be in the same place I signed up. I can take the fault for that one.


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Yeah fair enough, Zeal should be posting updates in here too. I just saw the updates on Discord. And for anyone else who didn't Rose Gold PVD is being redone. Silver/Black is being shipped to Zeal possibly for this weekend. Or they're shipping this weekend to Zeal, not sure which one it was.

Not to pile on... but I'm going to pile on.

Pwner themselves haven't been able to get updates from Zeal.

I personally had to ask 7 times in 5 different servers in which Zeal appeared to get some info.

I am well aware that delay and qc takes time, but Zeal has all the emails of the participant of the GB. He can email updates, post them on his site, or even show up in his own server from time to time.

If other vendors can put up timely updates, so can zeal.

Offline sana

  • Formerly Jessica
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Re: [GB] XENO | 75% Custom Keyboard
« Reply #253 on: Wed, 10 July 2019, 12:34:36 »
I don't want to pile on either, but this is about how the Zephyr buy went. Pretty much no updates despite the constant inquiring until I received a shipping notification at the end of May, 5-6 months after the given ship date.

Not to mention that it also came with dents in the case.
« Last Edit: Wed, 10 July 2019, 14:48:02 by sana »

Offline Zeal

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #254 on: Wed, 10 July 2019, 15:16:57 »
Hi All,

Apologies for the lack of updates recently. Our manufacturer has been missing their estimates as of late and we've been busy fulfilling regular switch orders. The reason for delay is the Chinese government has been enforcing "Environmental protection" and various factories of all sorts have been under scrutiny/audits. The govt has personnel randomly show up anytime of the week to make sure the factories aren't over-producing what they've claimed and aren't over polluting the environment by taking on extra work. If they're caught taking on additional work or working past stated hours, they get fined/closed.

Our latest update is that the Xenos with black and silver PVD parts will be shipped out first, packing this Sat. Shipment will be expressed over by air and we expect to receive it mid next week.

Rose gold is being redone as we felt it wasn't rose enough. Video of rejected rose: https://cdn.discordapp.com/attachments/520952745612673024/598185992557690900/1562689018757.mp4

Finally, we do have a discord server for people to join: https://zealpc.net/discord

Updates will be more frequent and we'll keep you guys in the loop. Will also use newsletters more often moving forward for updates.

        "Bird have wing, bird will fly. Henry had wings.  Henry now fly." -Sent

Offline mrpetrov

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #255 on: Wed, 10 July 2019, 15:23:26 »
Thanks a lot Zeal for the update.

Might you sell the rejected rose plates as B stock?

Offline pixelpusher

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #256 on: Wed, 10 July 2019, 15:42:56 »
Thanks a lot Zeal for the update.

Might you sell the rejected rose plates as B stock?

er, i think "redone" means the same plates will be re-coated

Offline MOON

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #257 on: Wed, 10 July 2019, 15:53:02 »
Thanks a lot Zeal for the update.

Might you sell the rejected rose plates as B stock?

er, i think "redone" means the same plates will be re-coated

Zeal confirmed its a recut. Not just a recoat. Kinda a bummer but as someone who got Rose Gold, I do want it to be as close to the render color as possible.


That being said, +1 to the B stock Rose Gold Option!

Offline booleanjulien

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #258 on: Wed, 10 July 2019, 16:00:43 »
I'll gladly purchase one of those non-rose gold plates, I actually prefer this color!

Offline MTXjunkie

  • Posts: 122
[GB] XENO | 75% Custom Keyboard
« Reply #259 on: Wed, 10 July 2019, 16:15:17 »
I'll gladly purchase one of those non-rose gold plates, I actually prefer this color!

Thank you for posting here, Zeal. Also, ditto what this gentleman said. I’d gladly take one of the the ones that are the wrong color in exchange for my rose gold.


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Offline etong415

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #260 on: Fri, 19 July 2019, 19:00:21 »
I'll gladly purchase one of those non-rose gold plates, I actually prefer this color!

Thank you for posting here, Zeal. Also, ditto what this gentleman said. I’d gladly take one of the the ones that are the wrong color in exchange for my rose gold.


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Logistically, this is not as easy as it sounds for Zeal and the manufacturer

Offline Kevadu

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #261 on: Thu, 01 August 2019, 01:41:32 »
Got my Xeno!

...uh, anyone know where to find firmware for it?

Offline Pwner

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #262 on: Thu, 01 August 2019, 03:46:52 »
Got my Xeno!

...uh, anyone know where to find firmware for it?

Did you get this sorted?  Feel free to PM or reach me on discord @ Pwner#6969 and I'll help you out.

Offline nug

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Offline eyedrop

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #264 on: Thu, 01 August 2019, 08:25:00 »
Shipping already started?

Offline Pwner

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #265 on: Thu, 01 August 2019, 08:45:05 »
Shipping already started?

Yes, boards with black or silver pvd parts have been going out.

Offline Slash Emperor

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #266 on: Thu, 01 August 2019, 09:05:05 »
Can't wait to see the builds the black and silver gang make while I'm waiting for rose gold to finish up and ship.

Offline Chaselicious17

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #267 on: Thu, 01 August 2019, 09:09:51 »
Did emails go out for shipping notifications? If so, I didn't get one  :'(

Offline Pwner

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #268 on: Thu, 01 August 2019, 09:12:33 »
Did emails go out for shipping notifications? If so, I didn't get one  :'(

Yes you will get an email, they are going out as close to order # as possible as they are unpacked.

Offline Chaselicious17

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #269 on: Thu, 01 August 2019, 10:09:05 »
Did emails go out for shipping notifications? If so, I didn't get one  :'(

Yes you will get an email, they are going out as close to order # as possible as they are unpacked.
Awesome, thanks. Super excited for my Xeno :D

Offline crd

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #270 on: Thu, 01 August 2019, 10:29:12 »
It’s great seeing pwner do everything he can to convey more publicly what Zeal hasn’t. Really appreciate your efforts.

Offline gt1989

  • Posts: 183
Re: [GB] XENO | 75% Custom Keyboard
« Reply #271 on: Thu, 01 August 2019, 14:40:05 »
Also I believe for people who had ordered extra parts, their orders are not shipping yet.

Offline thornkin

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #272 on: Fri, 02 August 2019, 00:39:03 »
Waiting on Rose Gold but super excited that this has started shipping.

Offline Bullveyr

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #273 on: Fri, 02 August 2019, 02:30:55 »
Also I believe for people who had ordered extra parts, their orders are not shipping yet.

I have ordered an extra plate and PCB, got a shipping notification yesterday.
Quote from: ripster;185750
Mechanical switches are mechanical.

Offline gt1989

  • Posts: 183
Re: [GB] XENO | 75% Custom Keyboard
« Reply #274 on: Fri, 02 August 2019, 05:01:57 »
Also I believe for people who had ordered extra parts, their orders are not shipping yet.

I have ordered an extra plate and PCB, got a shipping notification yesterday.
What color combo did you get?

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Offline Bullveyr

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #275 on: Fri, 02 August 2019, 05:32:58 »
Also I believe for people who had ordered extra parts, their orders are not shipping yet.

I have ordered an extra plate and PCB, got a shipping notification yesterday.
What color combo did you get?

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Black on black with a silver extra plate.
Quote from: ripster;185750
Mechanical switches are mechanical.

Offline gt1989

  • Posts: 183
Re: [GB] XENO | 75% Custom Keyboard
« Reply #276 on: Fri, 02 August 2019, 08:48:11 »
Also I believe for people who had ordered extra parts, their orders are not shipping yet.

I have ordered an extra plate and PCB, got a shipping notification yesterday.
What color combo did you get?

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Black on black with a silver extra plate.

Well damn, so much for black & silver being the first ones to ship out.

Offline Pwner

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #277 on: Fri, 02 August 2019, 12:45:26 »
Also I believe for people who had ordered extra parts, their orders are not shipping yet.

I have ordered an extra plate and PCB, got a shipping notification yesterday.
What color combo did you get?

Sent from my Pixel 2 XL using Tapatalk



Black on black with a silver extra plate.

Well damn, so much for black & silver being the first ones to ship out.

Black & silver meaning the pvd parts.  Last I heard silver boards had not been unpacked yet but I have seen both black and purple boards being shipped/received.

Offline click clack jack

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #278 on: Mon, 05 August 2019, 22:00:38 »
Hello

Last update was 7/10 so I hope it is within good social protocol to just check in and see if there is any new news?

Thank you, so excited for my xeno <3

Offline phatty

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #279 on: Mon, 05 August 2019, 23:22:21 »
If you are unhappy with how your Xeno turned out, I'm sure we can work something out which involves money for your kit ;)

Offline Chaselicious17

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #280 on: Tue, 06 August 2019, 09:59:30 »
Would very much appreciate an update. Not sure if I should be worried since I haven't gotten an email and some people who ordered black got theirs. I ordered black-on-black. Thanks~

Offline rondg

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #281 on: Tue, 06 August 2019, 18:58:09 »
^ Same  :(

Offline crd

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #282 on: Tue, 06 August 2019, 22:39:45 »
Zeal seems to respond more frequently on his discord server. He posted a link to it earlier in this thread.

Offline Bhk1004

  • Posts: 141
Re: [GB] XENO | 75% Custom Keyboard
« Reply #283 on: Wed, 07 August 2019, 11:46:08 »
Would be good if people who get their boards post up here!

Offline pixelpusher

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #284 on: Wed, 07 August 2019, 11:51:59 »
Would be good if people who get their boards post up here!

Here's mine.  I plan to put tealios in it.

223965-0

Offline booleanjulien

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #285 on: Wed, 07 August 2019, 14:03:41 »
Would be good if people who get their boards post up here!

Here's mine.  I plan to put tealios in it.

(Attachment Link)

*Wood be good

Offline Astrasa

  • Posts: 51
Re: [GB] XENO | 75% Custom Keyboard
« Reply #286 on: Wed, 07 August 2019, 15:06:44 »
Hello

Last update was 7/10 so I hope it is within good social protocol to just check in and see if there is any new news?

Thank you, so excited for my xeno <3

Would very much appreciate an update. Not sure if I should be worried since I haven't gotten an email and some people who ordered black got theirs. I ordered black-on-black. Thanks~

Via the discord looks like the last batch they got in were mostly purples with silver and black on black that should be shipping soon. Silver xenos in the next batch and rose gold hopefully shipping to zeal this month. I would just be patient with your orders! They're going out as they come in and not necessarily by order numbers, depends what you had in your order.
Kyuu Proto | Quasi Alice | Duck Viper | Tx87-Se

Re: [GB] XENO | 75% Custom Keyboard
« Reply #287 on: Wed, 07 August 2019, 16:57:11 »
Some people are getting their black on black before others depending on what extras you ordered, they're comming! Waiting for a black on black myself with a few extras an I ordered in Nov, patience is the key, just wait for that fine wine to arrive

Offline Chaselicious17

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #288 on: Wed, 07 August 2019, 19:17:05 »
Via the discord looks like the last batch they got in were mostly purples with silver and black on black that should be shipping soon. Silver xenos in the next batch and rose gold hopefully shipping to zeal this month. I would just be patient with your orders! They're going out as they come in and not necessarily by order numbers, depends what you had in your order.

Some people are getting their black on black before others depending on what extras you ordered, they're comming! Waiting for a black on black myself with a few extras an I ordered in Nov, patience is the key, just wait for that fine wine to arrive

Awesome, that makes sense then I guess. Thanks for the updates! Hope I start seeing pics here soon, very excited for this board.

Offline htprww

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #289 on: Sun, 18 August 2019, 09:22:07 »
See the build:

Offline Bhk1004

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #290 on: Wed, 21 August 2019, 14:11:59 »
any updates on the rosegold plates?

Offline odd

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #291 on: Fri, 23 August 2019, 22:02:23 »
I ordered a black on black are people really getting their orders?

Offline pixelpusher

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #292 on: Sat, 31 August 2019, 18:33:06 »
Anyone seen a silver one yet?  Ordered silver on silver.

Online LightningXI

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #293 on: Sat, 31 August 2019, 20:02:23 »
Anyone seen a silver one yet?  Ordered silver on silver.

I am waiting for silver.

Offline MTXjunkie

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #294 on: Sat, 31 August 2019, 20:27:35 »
Purple here. Rose gold plate is holding it up.


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Offline regionfree

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #295 on: Sun, 01 September 2019, 00:53:53 »
ordered silver body with rose gold pvd plate. hoping for updates!

Offline gt1989

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #296 on: Sun, 01 September 2019, 01:17:30 »
No update, and I ordered a black case with silver parts.

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Offline imhyungjooo

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #297 on: Thu, 12 September 2019, 02:48:34 »
FYI for those who hasn't been checking the discord recently, Zeal told us that he set a hard deadline for the rose gold till the end of the month, so wait tight lads.

Online LightningXI

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Re: [GB] XENO | 75% Custom Keyboard
« Reply #298 on: Thu, 12 September 2019, 02:54:16 »
FYI for those who hasn't been checking the discord recently, Zeal told us that he set a hard deadline for the rose gold till the end of the month, so wait tight lads.

Hard deadline for whom?
What happens if the manufacturer does not deliver rose gold parts that are made with quality up to par?

Was really hoping that the boards would deliver by the end of the month. :(

Offline Yeoh

  • Posts: 153
Re: [GB] XENO | 75% Custom Keyboard
« Reply #299 on: Thu, 12 September 2019, 03:56:13 »
Hi All,

Apologies for the lack of updates recently.

Our latest update is that the Xenos with black and silver PVD parts will be shipped out first, packing this Sat. Shipment will be expressed over by air and we expect to receive it mid next week.

Updates will be more frequent and we'll keep you guys in the loop. Will also use newsletters more often moving forward for updates.

This was over a month ago now.

What happened to the black/silver pvd xenos that were supposed to have been shipped out?

What happened to more frequent updates?