Author Topic: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!  (Read 27357 times)

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Offline dingusxmcgee

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[GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« on: Sun, 08 November 2020, 15:21:58 »
Introducing the Group Buy for:

Paw

A project by dingusxmcgee and KnoblesseOblige
Photo credit to Hoodrow Thrillson


Paw is an arrow cluster macropad, aimed at expanding any desk setup with increased functionality, sleek design and convenience.
With onboard Bluetooth, brass accents and a sandblasted polycarbonate case, Paw will be a standout piece no matter where you use it.


More pics by Hoodrow and Even more pics by Hoodrow




Specs
Sandblasted Polycarbonate Top and Bottom(frosted)
Sandblasted, Top mount Brass plate
Sandblasted Brass weight
Approximately 81 grams built
4 Onboard RGB LEDs
PCB includes ESD protection and optional Hotswap
Onboard Bluetooth functionality

Note: Due to licensing conflicts, Paw will not ship, nor be compatible with, main QMK. It will ship with ZMK, and Bluetooth-first firmware that has more permissive licensing and better battery life optimizations. A QMK fork will be available to self-compile if you would like to pursue that method. Please note that ZMK will not have feature parity with QMK, though it is being actively developed and maintained. You can find more information here: https://zmkfirmware.dev
150mah battery (approximate usage rates: 30 days of active use and 60 days standby)
Note: values are approximate and subject to change based on usage and firmware used


GroupBuy Details
Start Date:10PM EST November 9th
End Date:10PM EST November 23rd
Quantity: Maximum 200 units
Method: FCFS
Price: $150 USD
Estimated Ship Date: January-February 2021




Vendors
Aeternus Decorum


Collaborations
Limited edition full arrow cluster artisans, crafted and cast by the infinitely talented Pseudoku!
These will be available alongside the Paw kit on Aeternus Decorum

50 x translucent with mica powders @ $30/unit
Colors available: red, blue, green, black(colors will be chosen randomly)
10 x Petri @ $45/unit
2 x tungsten kintsugi cold cast @ $60/unit
2 x kintsugi petri  @ $60/unit
See examples of previous work at Pesudoku's Instagram page! Asymplex
See examples of the full arrow artisans here!

Note that these are photos of sample units and may show visible defects. These defects are not representative of the final product


Special Thanks
Special thanks to our prototype round buyers for their patience and willingness to join us on this project. We would not be where we are without your trust and interest in what we do.
Thanks to KnoblesseOblige for being an incredible person to work with and for always bringing his best to the table, this project would not be here without you.
Huge thanks to my wife for supporting me in this hobby.
Thanks to Hoodrow for the beautiful Paw photos.
Thanks to Rose for helping with artwork.
Shoutout to my mom, who will never read this. Love you mom.
« Last Edit: Mon, 23 November 2020, 21:34:36 by dingusxmcgee »

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #1 on: Mon, 09 November 2020, 08:28:59 »
go away sam

11-9-20 - Additional note that unfortunately due to strict import regulations of many international countries, any order that is not in North America will not be shipped with a battery and will be given a refund for the cost of the battery. See links below for international options to purchase batteries. We apologize for the inconvenience. Note that this will also be listed on the store page at launch.

https://shop.pimoroni.com/products/lipo-battery-pack?variant=20429081991
https://www.aliexpress.com/item/4001226383784.html

If neither of these links ship to your country we recommend a 402025 lithium ion battery.

11-9-20 - small update to the artisan listing, clarified the types and amount available.
« Last Edit: Mon, 09 November 2020, 10:18:01 by dingusxmcgee »

Offline of_sam

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #2 on: Mon, 09 November 2020, 08:35:54 »
Never! Looks cute, glwb  :thumb:
Typing on: HHKB Pro 2 - Stock :aware:
Collection: F1.69, Police, Jubi, RF 87U, En Dash, Rosenthal, Soulless, Frog, Calliope, GAF 910, Sabre, W1-AT

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #3 on: Mon, 09 November 2020, 08:38:14 »
Never! Looks cute, glwb  :thumb:

Thank you  :D

Offline matthewdias

  • Posts: 79
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #4 on: Mon, 09 November 2020, 09:15:31 »
Pog

Offline OJtheTiny

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #5 on: Mon, 09 November 2020, 09:32:50 »
very dank indeed


Offline bisoromi

  • Formerly Duwang
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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #6 on: Mon, 09 November 2020, 10:21:10 »
Can you turn it off when not in use?
(credits to Kokaloo)

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #7 on: Mon, 09 November 2020, 11:05:00 »
Can you turn it off when not in use?

We had a on/off switch on the prototypes, but had issues getting good fit with the switch so that it was switchable with a finger. Because of this and to simplify the pcb and case, we removed the switch. So far, battery life has been amazing(with qmk BLE or ZMK), lasting over a month on a charge. We dont think there will be any issue with removing the power switch(battery will be connected to PCB by a JST connector).

Offline KuroTheCrazy

  • Posts: 118
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #8 on: Mon, 09 November 2020, 11:10:59 »
But how do you type numbers on this?

Definitely in anyways.

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #9 on: Mon, 09 November 2020, 12:22:39 »
But how do you type numbers on this?

Definitely in anyways.

google.com appears to have a wide assortment of numbers available for copy and paste!

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #10 on: Mon, 09 November 2020, 20:04:23 »
Minterly is live!  GB starts in 1 hour, hope to see you there! https://www.twitch.tv/minterly

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #11 on: Mon, 09 November 2020, 20:52:47 »
GB is live just a little bit early! https://store.aeternus.co/

Offline GKboki

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #12 on: Mon, 09 November 2020, 20:58:15 »
Does it work wired without bluetooth?

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad
« Reply #13 on: Mon, 09 November 2020, 21:09:24 »
Does it work wired without bluetooth?

Yup! You don't even need to connect the battery if you don't want to.

Offline qriousgabriel

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #14 on: Mon, 09 November 2020, 21:11:38 »
Just got one. This is too cute to pass for me. Do you have a discord server or something like that for future updates?

Sent from my Pixel 5 using Tapatalk

HHKB | OTD DGE | FC660C | Realforce | Kaze
WTB Topre Clacks

Offline GKboki

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #15 on: Mon, 09 November 2020, 21:12:16 »
I see some gaps between the metal paw and the case, are those gonna be present on the final product as well?

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #16 on: Mon, 09 November 2020, 21:16:33 »
Just got one. This is too cute to pass for me. Do you have a discord server or something like that for future updates?


Awesome! No dedicated server, but there is a channel in the 40% discord (https://discord.com/invite/40percent) where we will communicate. I will also use this thread for all updates if you want more of a 'streamlined' update view :)

I see some gaps between the metal paw and the case, are those gonna be present on the final product as well?


 Yes, we will be tightening up the tolerances based on the results of the prototypes(what you see)

EDIT - misread that, should have answered 'no' :D
« Last Edit: Mon, 09 November 2020, 21:30:40 by dingusxmcgee »

Offline Nuclear Nachos

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #17 on: Mon, 09 November 2020, 21:45:45 »
save my wallet

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #18 on: Tue, 10 November 2020, 13:44:16 »
Stream with Minterly went great last night, hope those who tuned in enjoyed it! Here is a link to the VOD where the 'typing test' beings! Enjoy the sweet sounds of Polycarbonate Paw  :D
https://www.twitch.tv/videos/797699504?t=00h20m17s

Offline Stev!e

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #19 on: Thu, 12 November 2020, 21:51:30 »
Cool concept, but I won't be able to justify $150 for 4 arrow keys.

Offline davek184

  • Posts: 9
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #20 on: Mon, 16 November 2020, 07:36:16 »
Do you have the dimensions for this?  I am just trying to get an idea of what the height is from the desk.

Offline isot0nic

  • Posts: 31
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #21 on: Mon, 16 November 2020, 16:18:54 »
Agree, cool idea, super steep price point

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #22 on: Sun, 22 November 2020, 08:07:29 »
Do you have the dimensions for this?  I am just trying to get an idea of what the height is from the desk.
Hey! Sorry for late response, Paw is about 23.3mm tall :)

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #23 on: Sun, 22 November 2020, 08:08:40 »
GB is going well! Still some Paw units available over at https://store.aeternus.co !

GB ends 10 PM EST on Monday November 23!

Offline davek184

  • Posts: 9
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #24 on: Mon, 23 November 2020, 05:48:48 »
Thanks.  I am in! I know just how I am going to use it.  Good luck on the GB wrapping up today.

Offline tnsw

  • Posts: 6
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #25 on: Mon, 23 November 2020, 06:21:50 »
I think the batteries available from the AliExpress purchase link do not seem to come with a connector, unlike the ones in other countries, which connector should I buy?

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Live!
« Reply #26 on: Mon, 23 November 2020, 10:55:21 »
I think the batteries available from the AliExpress purchase link do not seem to come with a connector, unlike the ones in other countries, which connector should I buy?

Good catch! You can pick up one of these with a 2mm connector, or just look for a 2mm JST connecter.
https://www.aliexpress.com/item/32991172435.html

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #27 on: Mon, 23 November 2020, 21:35:29 »
GB is now closed! Thanks to all who joined, we are super excited to get you your own personal Paw and we hope you love it! Stay tuned for updates, and consider this the single source for the most up to date information :)

More to come soon!

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #28 on: Mon, 07 December 2020, 11:13:29 »
Quick update, order has been placed with the cnc manufacturer, PCB order will be placed soon(1-2 weeks - delayed due to a business trip) along with all other hardware and supplies. Everything is on track and now we enter the waiting game. Be back soon with updates as I have them :)

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #29 on: Tue, 22 December 2020, 11:32:50 »
Merry (almost) Christmas! Nothing new to report, all things are in motion and we are just waiting! See you again soon :)

Offline StrangPrisoner

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #30 on: Tue, 22 December 2020, 11:59:18 »
Loving the bi-weekly updates!

Offline randalbolts

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #31 on: Tue, 22 December 2020, 12:03:56 »
yeh gotta say I enjoy the updates even if there has been no movement  :thumb:

Offline littlesmall

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #32 on: Thu, 24 December 2020, 09:24:10 »
Cool :cool:

Offline yuejia

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #33 on: Sun, 27 December 2020, 07:11:08 »
That’s what I want!!! Amazing stuff!!!

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #34 on: Thu, 31 December 2020, 12:37:39 »
Hey Paw gang! Short update: Cases, plates and weights are in progress and on track to be shipped in january!

We will unfortunately be seeing an unexpected shipping and fulfillment delay due to an unforseen business trip in January. The current goal is to start shipping by the beginning of February and I will let you know if that changes at all. Thanks for sticking with us! Merry Christmas and happy new year :)

258851-0
258853-1
258855-2
258857-3

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #35 on: Mon, 11 January 2021, 12:18:32 »
Happy new year PAWty people! All case parts have shipped, cleared customs and are en route to KnoblesseOblige! His untimely business trip is getting in the way of some immediate QC and overall assessment but as soon as he returns things are going to start moving in that direction. All other parts are either on hand or en route so we are on track :)

Offline StrangPrisoner

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #36 on: Mon, 11 January 2021, 17:45:33 »
Exciting news!

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #37 on: Thu, 21 January 2021, 08:03:06 »
Update: All cases arrived, QC is ongoing, so far everything is looking good! We are still waiting on some hardware and the PCBs, but are still aiming for beginning of February for starting shipping :)
See you soon!

Offline randalbolts

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #38 on: Fri, 22 January 2021, 13:52:40 »
Niiice! Thanks for the frequent updates :D

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #39 on: Sat, 30 January 2021, 15:45:41 »

Apologies for the late update but here it is: QC almost done. Units are looking great!

PCBs, some shipping material and some hardware are the holdup right now. We anticipated starting shipments February 1, but looks like we won’t be able to start until maybe the week after due to these delays, but I can’t give a firm date at the moment.

Won’t be long now til there’s a Paw in your hands :)

Offline Cubic // esc lab

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #40 on: Sat, 30 January 2021, 22:32:38 »
Looking good!

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #41 on: Mon, 15 February 2021, 11:16:22 »
Hey Paw gang, very sorry for lack of update lately, life very busy as usual but here I am :)

Unfortunately we are looking at beginning of march for shipping. Our PCB order got delayed and then CNY starting has put it on hold further. On top of that, Knobleese has had another unexpected absence come up which has thrown another kink in our shipping plans.

Right now, we are just waiting on PCBs which should deliver while he is away. As soon as he returns, shipping can begin, as the PCBs were the final thing we were waiting on.

Very sorry for the continued delays, but we are almost at the finish line :)

Thanks everyone!

Offline randalbolts

  • Posts: 12
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #42 on: Mon, 08 March 2021, 14:51:21 »
Have we started shipping now? Saw a post on Reddit where someone had their’s already 😱😱

Offline Vibex

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #43 on: Mon, 08 March 2021, 15:26:24 »
Super sad that I'm just seeing this now. Are there any extras I could pick up? If not I'll just have to hunt one down second hand, haha!

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #44 on: Mon, 08 March 2021, 15:31:50 »
Have we started shipping now? Saw a post on Reddit where someone had their’s already 😱😱

Not quite! For whatever reason, the pcb manufacturer has been dragging their feet. PCBs that we expected to arrive at the end of February have not left the factory yet. Looks like things are in the assembly stage right now so we are still waiting for them to be finished and shipped out.
The person you saw was likely a prototype buyer :)

Super sad that I'm just seeing this now. Are there any extras I could pick up? If not I'll just have to hunt one down second hand, haha!

Yes! There will be a very small amount of extras after the gb units ship and I will make sure to notify this thread with the details of when those go up for sale :)

Offline randalbolts

  • Posts: 12
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #45 on: Tue, 09 March 2021, 00:35:09 »
Ohhh lucky guy with the proto! And no worries, sometimes that’s how it be  :thumb:

Offline darryldh

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #46 on: Tue, 16 March 2021, 09:01:21 »
awww... what a cute little guy

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #47 on: Wed, 17 March 2021, 16:40:19 »
After an extended wait: PCBs are finally here!

More news soon!


Offline aadk5

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #48 on: Wed, 17 March 2021, 23:32:46 »
After an extended wait: PCBs are finally here!

More news soon!
Show Image

Show Image


Nice! Can't wait to hear the upcoming updates!

Offline Sandersoni

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #49 on: Sun, 21 March 2021, 10:55:58 »
OMG! Bluetooth arrow keypad!
So keen on this!
Gutted I missed this.
Don’t want to miss any extras!

Offline GKboki

  • Posts: 16
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #50 on: Mon, 29 March 2021, 17:19:36 »
Any updates on shipping?

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #51 on: Fri, 02 April 2021, 14:18:15 »
Hey Everyone,

Sorry for the delay in updates. Life has been crazy as per usual and we are both pulled in many directions.

Knoblesse is currently working on getting all of the Paws flashed and QCing them, but it's a slow process with day job, family and other obligations.
Things are moving as fast as we can currently and we will keep you updated :)

We appreciate your patience along the way!

Offline yurukeys

  • Posts: 1
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #52 on: Sun, 04 April 2021, 22:54:19 »
will there be extras?

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #53 on: Fri, 09 April 2021, 15:32:52 »
Hey everyone! Time for another update!

All pcbs have been flashed with default ZMK firmware! This means we are ready to ship.

Unfortunately as flashing was being completed we discovered an issue with the RGB LEDs. Due to a soldering issue from the factory, the LEDs will not be functional without some resoldering.

This is unfortunately something that would take quite a long time with the amount of PCBs that were ordered, as it can take around 10 minutes per pcb.
We are truly sorry for this issue and for having to send out an incomplete product. To this end, we are refunding all orders $5 for the cost of the RGB LEDs.  If you are not satisfied with this solution, we are more than happy to offer you a full refund. Please note that if you so desire, you can enable the LEDs with this process:
1. Remove MCU using hot air/reflow (there are hidden pads so you can't simply use solder wick)
2. Add solder to all pads (including underside pads) on both the MCU and PCB
3. Resolder MCU using hot air/reflow.

Again, our apologies for the error, but we hope you all still enjoy your Paw :slight_smile:

We are planning to begin shipment 1 week from monday, so be on the lookout for notifications :)

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #54 on: Fri, 09 April 2021, 15:40:58 »
will there be extras?

there will be a few extras! i will make sure to announce here when they are planned for sale.

Offline KurageOuji

  • Posts: 60
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #55 on: Fri, 09 April 2021, 16:03:59 »
Thats a bummer about the RGB LEDs, especially for people like me with limited soldering experience that wanted RGB. $5 honestly feels a bit cheap instead of resolving the issue completely for the people the joined...


Offline GKboki

  • Posts: 16
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #57 on: Sat, 10 April 2021, 01:37:09 »
So sad that the rgb is gone, and I kinda need it. Order #1049 would like a refund.

Offline dingusxmcgee

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Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #58 on: Mon, 12 April 2021, 08:45:02 »
So sad that the rgb is gone, and I kinda need it. Order #1049 would like a refund.

Please reach out to support@aeternus.co with your order number and we will get that refunded asap :)

A video tutorial of the fix would be appreciated.

That is something that others have requested as well and we will definitely provide!

Offline StrangPrisoner

  • Posts: 80
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #59 on: Thu, 06 May 2021, 17:21:38 »
Forgive me if this has been answered but; How exactly does one connect via bluetooth? My machines are not detecting a new device.

Offline KurageOuji

  • Posts: 60
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #60 on: Thu, 06 May 2021, 18:27:14 »
Forgive me if this has been answered but; How exactly does one connect via bluetooth? My machines are not detecting a new device.

https://help.aeternus.co/paw/ I'm using this guide but it's still not working for me. Anyone have any luck?

Also really disappointed to see that the LED issue requires specialized tools instead of just a soldering iron, thats pretty out of reach for most people that wanted to fix it themselves, and a $5 refund for a feature just lost is pretty insulting..

Offline Auracity

  • Posts: 57
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #61 on: Fri, 07 May 2021, 04:28:03 »
Forgive me if this has been answered but; How exactly does one connect via bluetooth? My machines are not detecting a new device.

https://help.aeternus.co/paw/ I'm using this guide but it's still not working for me. Anyone have any luck?

Also really disappointed to see that the LED issue requires specialized tools instead of just a soldering iron, thats pretty out of reach for most people that wanted to fix it themselves, and a $5 refund for a feature just lost is pretty insulting..

Forgive me if this has been answered but; How exactly does one connect via bluetooth? My machines are not detecting a new device.

There's a firmware update avail.

Offline StrangPrisoner

  • Posts: 80
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #62 on: Fri, 07 May 2021, 10:50:13 »
Forgive me if this has been answered but; How exactly does one connect via bluetooth? My machines are not detecting a new device.

https://help.aeternus.co/paw/ I'm using this guide but it's still not working for me. Anyone have any luck?

Also really disappointed to see that the LED issue requires specialized tools instead of just a soldering iron, thats pretty out of reach for most people that wanted to fix it themselves, and a $5 refund for a feature just lost is pretty insulting..

Forgive me if this has been answered but; How exactly does one connect via bluetooth? My machines are not detecting a new device.

There's a firmware update avail.
I followed that link (thanks KurageOuji!) and successfully installed the new firmware. I was able to see the Paw on my devices but I haven't been able to successfully connect to it. I've cleared profile 0 and tried other profiles with no luck. The computer sees "Paw" and tries to connect, connects for a split second, then tells me to try connecting to the device again.

Offline KurageOuji

  • Posts: 60
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #63 on: Fri, 07 May 2021, 11:59:49 »
yup thats exactly whats happening to me, i brought it up in the 40% discord channel but they're still looking into it, hopefully when the firmware is finalized it'll be fixed

Offline dingusxmcgee

  • Thread Starter
  • Posts: 214
  • Location: West MI
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #64 on: Sun, 09 May 2021, 12:04:59 »
Hey Everyone! Sorry for the delay in communicating here.
All Paws have officially been shipped! If for some reason you believe yours has not or you have not received any tracking info, please contact support@aeternus.co with your order number!

We are hearing reports of issues getting Paw connected via bluetooth to some PCs. This seems to be focused on windows machines mostly, but may affect other OS's.
We thought that we had ironed out all connection issues before shipping so this is definitely a bummer but we are actively looking into it.
We do have one issue solved, so if your Paw is showing in Windows as just a MAC address, you can flash the new firmware here https://help.aeternus.co/paw/#connectivity-notice and see if that solves your issue.

We are also working on getting a QMK flashable branch setup, which will also be available with instructions at https://help.aeternus.co/paw

Appreciate your patience!

Thanks all!

Offline goofyshnoofy

  • Posts: 2
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #65 on: Wed, 12 May 2021, 17:50:47 »
I'm having tons of connectivity issues, even after flashing the new firmware. Tested on 2 computers, Windows and Mac. On Windows the hotswap PCB works, but the soldered one blips in and out of the available devices list and it won't connect when clicked. On Mac, the hotswap PCB is listed in available devices but won't connect at all, and the soldered PCBs says it's connected but doesn't work then disconnects after a while.

Offline hughtrue

  • Posts: 12
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #66 on: Thu, 13 May 2021, 09:41:01 »
I tested both hot-swap and solderable PCB on my windows 10 20h2 build and mac os, solderable works fine on Mac, but both have issues dropping the connection to pc after pairing time to time. I tried unplugging the battery and flashing the firmware, and that issue will come back. Please let us know when new firmware drop fixing this issue.

Offline littleairbison

  • Posts: 6
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #67 on: Fri, 21 May 2021, 12:01:37 »
I sent both of my 2 Paw macropads to a builder to build and assemble and he said he's having an issue with the fitment upon reassembly. Basically the PCB hits the side/corners of the case so he can't fit them back together. The picture here should show what he means: https://imgur.com/a/8cPU2Pv
Is this a user error or manufacturing error?

Offline dingusxmcgee

  • Thread Starter
  • Posts: 214
  • Location: West MI
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #68 on: Fri, 21 May 2021, 13:20:58 »
I sent both of my 2 Paw macropads to a builder to build and assemble and he said he's having an issue with the fitment upon reassembly. Basically the PCB hits the side/corners of the case so he can't fit them back together. The picture here should show what he means: https://imgur.com/a/8cPU2Pv
Is this a user error or manufacturing error?

Hey! The builder should be able to easily insert the pcb by angling the usbc port into its hole first, then the rest of the pcb. Hopefully this image helps https://imgur.com/a/cdp2VD7

Offline KnoblesseOblige

  • Posts: 12
  • Location: TX
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #69 on: Sat, 22 May 2021, 09:11:28 »
I'm having tons of connectivity issues, even after flashing the new firmware. Tested on 2 computers, Windows and Mac. On Windows the hotswap PCB works, but the soldered one blips in and out of the available devices list and it won't connect when clicked. On Mac, the hotswap PCB is listed in available devices but won't connect at all, and the soldered PCBs says it's connected but doesn't work then disconnects after a while.

I tested both hot-swap and solderable PCB on my windows 10 20h2 build and mac os, solderable works fine on Mac, but both have issues dropping the connection to pc after pairing time to time. I tried unplugging the battery and flashing the firmware, and that issue will come back. Please let us know when new firmware drop fixing this issue.

If you're having trouble connecting your device via Bluetooth you can try a few things. Make sure you're on the latest firmware (available on the help page listed below), if that doesn't fix the issue try one of the following:

1. Try plugging in your device to your computer, attempt to pair, and then unplug it and test Bluetooth connectivity. Sometimes the USB cable can act as a large antenna to help amplify the initial connection process.
2. You can try using the QMK fork (link below). Some people have reported greater success pairing using this over ZMK. Unfortunately we cannot provide a compiled firmware due to licensing restrictions (we're working on a legal way around this).

Paw help page: https://help.aeternus.co/paw/
Paw QMK fork: https://github.com/AeternusCo/qmk_paw
Discord: Taylor#2460

Offline littleairbison

  • Posts: 6
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #70 on: Wed, 02 June 2021, 00:09:45 »
I sent both of my 2 Paw macropads to a builder to build and assemble and he said he's having an issue with the fitment upon reassembly. Basically the PCB hits the side/corners of the case so he can't fit them back together. The picture here should show what he means: https://imgur.com/a/8cPU2Pv
Is this a user error or manufacturing error?

Hey! The builder should be able to easily insert the pcb by angling the usbc port into its hole first, then the rest of the pcb. Hopefully this image helps https://imgur.com/a/cdp2VD7

So I got them back from the builder as he had a further issue after aligning the PCB—the top case is slightly past the bottom case, which makes it so that I can’t screw them together. I confirmed this by inserting the PCB the way you mentioned, and here is a picture of the issue I was describing: https://imgur.com/gallery/KPhxEJF

Offline randalbolts

  • Posts: 12
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #71 on: Sat, 31 July 2021, 17:14:05 »
Well I'm pretty sure I'm one of the last people, if not the last, to recieve my Paw (arrived last week) and got to opening it and building it today, and I have to say it is cute...if a little disappointing.
It arrived all sticky and grubby, covered in black marks all around the edges as if it had been knocking around a factory for a while - it seems to have come from the laser cut stacked foam packaging all rubbing off onto the outer case, so a pretty bad design there. It feels like a cheap out on packaging anyway, a lovely little cardboard presentation box with a typical tried and true cut-foam insert would have been nicer.

When I came to unscrew the two halves; the screws were in very tight for a polycarb case, and lo and behold all of the screw threads have cracks around them - it's not so bad that they're stripped, but it's not nice to look at and makes me wary about taking it apart again.

I didn't have any issues putting the case together however, it took like 5 minutes to build.

It's a shame about the LEDs not working, especially with the case being transparent it would have been a little plus. Also asking us to reflow the MCU to fix this ourselves is a bit rubbish, I'd hazard a guess to say that most people would have no experience in doing this let alone have a preheating/hot air station.

Can't comment on the bluetooth functionality as I haven't got a battery that fits atm, but after reading the issues in previous posts I really don't think I'll bother. Also ZMK is currently pretty limited and a bit of a nightmare to use, so flashing it with a custom keymap to use as a macropad feels like such a chore compared to the likes of QMK or VIA, especially since ZMK doesn't fully support macros yet.

So overall it'll make a nice display piece as it's a genuinely cute little thing, but given the choice again I'd save my $190 ($40 international shipping) and steer clear.
« Last Edit: Sun, 01 August 2021, 04:19:25 by randalbolts »

Offline dingusxmcgee

  • Thread Starter
  • Posts: 214
  • Location: West MI
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #72 on: Mon, 02 August 2021, 19:06:29 »
Well I'm pretty sure I'm one of the last people, if not the last, to recieve my Paw (arrived last week) and got to opening it and building it today, and I have to say it is cute...if a little disappointing.
It arrived all sticky and grubby, covered in black marks all around the edges as if it had been knocking around a factory for a while - it seems to have come from the laser cut stacked foam packaging all rubbing off onto the outer case, so a pretty bad design there. It feels like a cheap out on packaging anyway, a lovely little cardboard presentation box with a typical tried and true cut-foam insert would have been nicer.

When I came to unscrew the two halves; the screws were in very tight for a polycarb case, and lo and behold all of the screw threads have cracks around them - it's not so bad that they're stripped, but it's not nice to look at and makes me wary about taking it apart again.

I didn't have any issues putting the case together however, it took like 5 minutes to build.

It's a shame about the LEDs not working, especially with the case being transparent it would have been a little plus. Also asking us to reflow the MCU to fix this ourselves is a bit rubbish, I'd hazard a guess to say that most people would have no experience in doing this let alone have a preheating/hot air station.

Can't comment on the bluetooth functionality as I haven't got a battery that fits atm, but after reading the issues in previous posts I really don't think I'll bother. Also ZMK is currently pretty limited and a bit of a nightmare to use, so flashing it with a custom keymap to use as a macropad feels like such a chore compared to the likes of QMK or VIA, especially since ZMK doesn't fully support macros yet.

So overall it'll make a nice display piece as it's a genuinely cute little thing, but given the choice again I'd save my $190 ($40 international shipping) and steer clear.
Hey!

I’m sorry to hear about the issues you encountered.

Shipping must have done a number on its way to you as I don’t think we’ve had any other reports of the packing material rubbing off so badly. Really sorry to hear that, it should come off quite easily.

Can you please reach out to support@aeternus.co with your order number and some photos of the screws/threads?

Apologies again on the LEDs. We know it was not a simple or easy fix for most people.

We hear you on the ZMK, it has been not at all what we expected. If you can message me on discord @ dingusxmcgee_#1691 I’d love to see if we can help you out.

Offline dingusxmcgee

  • Thread Starter
  • Posts: 214
  • Location: West MI
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #73 on: Mon, 02 August 2021, 19:07:26 »
I sent both of my 2 Paw macropads to a builder to build and assemble and he said he's having an issue with the fitment upon reassembly. Basically the PCB hits the side/corners of the case so he can't fit them back together. The picture here should show what he means: https://imgur.com/a/8cPU2Pv
Is this a user error or manufacturing error?

Hey! The builder should be able to easily insert the pcb by angling the usbc port into its hole first, then the rest of the pcb. Hopefully this image helps https://imgur.com/a/cdp2VD7

So I got them back from the builder as he had a further issue after aligning the PCB—the top case is slightly past the bottom case, which makes it so that I can’t screw them together. I confirmed this by inserting the PCB the way you mentioned, and here is a picture of the issue I was describing: https://imgur.com/gallery/KPhxEJF
Hey!

First off I’m very sorry I’m so late getting back to you.

Can you message me on discord if you are still having issues? dingusxmcgee_#1691

Thank you!

Offline Koobaczech

  • Posts: 400
  • Location: Florida, USA
  • Don't forget to smile :)
    • Pearlboards
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #74 on: Tue, 03 August 2021, 20:56:37 »
I'd like a $5 refund just cause pls

Offline dingusxmcgee

  • Thread Starter
  • Posts: 214
  • Location: West MI
Re: [GB] Paw - Bluetooth Arrow Cluster Macropad - GB Closed!
« Reply #75 on: Wed, 04 August 2021, 06:37:01 »