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geekhack Community => Keyboards => Topic started by: C5Allroad on Thu, 25 September 2014, 20:30:15

Title: So someone hates Ducky....
Post by: C5Allroad on Thu, 25 September 2014, 20:30:15
http://www.reddit.com/r/MechanicalKeyboards/comments/2g7tlv/ducky_customer_claims_he_didnt_do_it/

Looks like he tried pulling the switches out or something...
Ducky also posted on FaceBook about this...
Title: Re: So someone hates Ducky....
Post by: exitfire401 on Thu, 25 September 2014, 20:37:00
Pliers are no bueno.
Title: Re: So someone hates Ducky....
Post by: demik on Thu, 25 September 2014, 20:43:13
so you post on gh, about a reddit post about a facebook post.
Title: Re: So someone hates Ducky....
Post by: SpAmRaY on Thu, 25 September 2014, 20:43:19
people are so dumb
Title: Re: So someone hates Ducky....
Post by: Data on Thu, 25 September 2014, 21:02:53
There are definitely people out there who would destroy a keyboard (or allow it to be destroyed) like that and blame it on the manufacturer while demanding a refund or replacement, and believe with every fiber of their being that they are a victim. They exist.
Title: Re: So someone hates Ducky....
Post by: dustinhxc on Thu, 25 September 2014, 21:06:47
Lmao! Using pliers instead of keycap wire puller? *facepalm*
Title: Re: So someone hates Ducky....
Post by: exitfire401 on Thu, 25 September 2014, 21:08:10
Lmao! Using pliers instead of keycap wire puller? *facepalm*

I still want to know how he managed to completely shatter the one LED. Even if he was using pliers to pull caps, he shouldn't have been anywhere near the LED
Title: Re: So someone hates Ducky....
Post by: tp4tissue on Thu, 25 September 2014, 21:09:17
how do you know he used pliers
Title: Re: So someone hates Ducky....
Post by: FrostyToast on Thu, 25 September 2014, 21:10:11
Yeah who doesn't own a wire keycap puller? He must have zero respect for boards
*uses an awkward process involving 2 twist ties for getting keycaps off  :-[
Title: Re: So someone hates Ducky....
Post by: exitfire401 on Thu, 25 September 2014, 21:11:57
Yeah who doesn't own a wire keycap puller? He must have zero respect for boards
*uses an awkward process involving 2 twist ties for getting keycaps off  :-[

Not saying that not having a keycap puller is an issue...hell, I use credit cards to pull keys more times than I use my puller, just making fun of him for being dumb enough to use something that will DEFINITELY damage the board, then being even dumber and blaming the manufacturer.
Title: Re: So someone hates Ducky....
Post by: tp4tissue on Thu, 25 September 2014, 21:16:36
Yeah who doesn't own a wire keycap puller? He must have zero respect for boards
*uses an awkward process involving 2 twist ties for getting keycaps off  :-[

Not saying that not having a keycap puller is an issue...hell, I use credit cards to pull keys more times than I use my puller, just making fun of him for being dumb enough to use something that will DEFINITELY damage the board, then being even dumber and blaming the manufacturer.

but.. the duck comes with a key cap puller no?
Title: Re: So someone hates Ducky....
Post by: FrostyToast on Thu, 25 September 2014, 21:18:19
Yeah who doesn't own a wire keycap puller? He must have zero respect for boards
*uses an awkward process involving 2 twist ties for getting keycaps off  :-[

Not saying that not having a keycap puller is an issue...hell, I use credit cards to pull keys more times than I use my puller, just making fun of him for being dumb enough to use something that will DEFINITELY damage the board, then being even dumber and blaming the manufacturer.

but.. the duck comes with a key cap puller no?

I have seen YouTube videos where the person actually displays how to operate a keycap puller.
maybe it is just that obscure a process that people don't realise that the wire thing isn't some kind of coat hanger
Title: Re: So someone hates Ducky....
Post by: tp4tissue on Thu, 25 September 2014, 21:33:03
Yeah who doesn't own a wire keycap puller? He must have zero respect for boards
*uses an awkward process involving 2 twist ties for getting keycaps off  :-[

Not saying that not having a keycap puller is an issue...hell, I use credit cards to pull keys more times than I use my puller, just making fun of him for being dumb enough to use something that will DEFINITELY damage the board, then being even dumber and blaming the manufacturer.

but.. the duck comes with a key cap puller no?

I have seen YouTube videos where the person actually displays how to operate a keycap puller.
maybe it is just that obscure a process that people don't realise that the wire thing isn't some kind of coat hanger

(http://eemoticons.net/Upload/big%20onion/th_54.gif)

Well,  we need a bottom 15% to become soldiers.. and enforce freedom on impoverished nations..  so.. gonna let this slide...

'Murica  !!
Title: Re: So someone hates Ducky....
Post by: dorkvader on Thu, 25 September 2014, 21:36:30
There are definitely people out there who would destroy a keyboard (or allow it to be destroyed) like that and blame it on the manufacturer while demanding a refund or replacement, and believe with every fiber of their being that they are a victim. They exist.
Why are some people surprised by that? I worked in retail and saw this all the time.

Not saying that not having a keycap puller is an issue...hell, I use credit cards to pull keys more times than I use my puller
I use a bic pen on most of my buckling spring boards. Saves time.
Title: Re: So someone hates Ducky....
Post by: C5Allroad on Thu, 25 September 2014, 21:42:45
so you post on gh, about a reddit post about a facebook post.
(http://www.reactiongifs.us/wp-content/uploads/2013/03/god_damn_right_breaking_bad.gif)
Title: Re: So someone hates Ducky....
Post by: tp4tissue on Thu, 25 September 2014, 22:07:54
so you post on gh, about a reddit post about a facebook post.
Show Image
(http://www.reactiongifs.us/wp-content/uploads/2013/03/god_damn_right_breaking_bad.gif)



(http://www.clubtuzki.com/avatars/tuzki_2013_avatar_13.png)

hahaha...  the firmness, overwhelming
Title: Re: So someone hates Ducky....
Post by: ceflame on Thu, 25 September 2014, 22:59:48
The guy who posted on facebook actually commented on that reddit thread. Sadly he deleted his comments, but you can see some of the responses at the very bottom.
Title: Re: So someone hates Ducky....
Post by: tp4tissue on Thu, 25 September 2014, 23:01:55
The guy who posted on facebook actually commented on that reddit thread. Sadly he deleted his comments, but you can see some of the responses at the very bottom.

i don't know how to reddit..   can you tell me what he said. ?
Title: Re: So someone hates Ducky....
Post by: ceflame on Thu, 25 September 2014, 23:09:42
The guy who posted on facebook actually commented on that reddit thread. Sadly he deleted his comments, but you can see some of the responses at the very bottom.

i don't know how to reddit..   can you tell me what he said. ?

He deleted his comments, so I don't know it exactly.

Though I do remember him saying something along the lines of the keyboard not being in that condition when he tried to RMA with Ducky. It was only after his RMA request was denied when his keyboard was still supposedly in "stock" condition just with a faulty connection to his computer that he decided to destroy it and post it to their FB page.
Title: Re: So someone hates Ducky....
Post by: tp4tissue on Fri, 26 September 2014, 01:03:24
The guy who posted on facebook actually commented on that reddit thread. Sadly he deleted his comments, but you can see some of the responses at the very bottom.

i don't know how to reddit..   can you tell me what he said. ?

He deleted his comments, so I don't know it exactly.

Though I do remember him saying something along the lines of the keyboard not being in that condition when he tried to RMA with Ducky. It was only after his RMA request was denied when his keyboard was still supposedly in "stock" condition just with a faulty connection to his computer that he decided to destroy it and post it to their FB page.

so.. what.. warranty fraud ?
Title: Re: So someone hates Ducky....
Post by: Oobly on Fri, 26 September 2014, 01:17:30
There is no mention of any attempt to remove keycaps. Looks like it was hit repeatedly with a hammer to me. This could have happened in transit if something large, hard and heavy (like a fridge without any packaging?) fell on the package with it's corner. He shouldn't be complaining to Ducky, but rather the transport company.

Irony is that it probably still works perfectly, just throw some new keycaps on.
Title: Re: So someone hates Ducky....
Post by: ceflame on Fri, 26 September 2014, 01:22:43
The guy who posted on facebook actually commented on that reddit thread. Sadly he deleted his comments, but you can see some of the responses at the very bottom.

i don't know how to reddit..   can you tell me what he said. ?

He deleted his comments, so I don't know it exactly.

Though I do remember him saying something along the lines of the keyboard not being in that condition when he tried to RMA with Ducky. It was only after his RMA request was denied when his keyboard was still supposedly in "stock" condition just with a faulty connection to his computer that he decided to destroy it and post it to their FB page.

so.. what.. warranty fraud ?

The picture you see of the board scratched is just him raging at Ducky on facebook and attempting to give them a bad rep. I even saw him replying to every post on there for a while saying Ducky was a bad company or something. From the pictures I would say he jabbed it with a screwdriver or something.

Though, pretty sure he was just mad that he messed with his board and couldn't RMA it when he screwed it up.
Title: Re: So someone hates Ducky....
Post by: RED-404 on Fri, 26 September 2014, 01:38:12
So if you go to Reddit from GH and click the FB link in the Reddit post and look at the replies you get a link to Imgur that has a screencap of Reddit that I'm now posting on GH.
(http://i.imgur.com/gQUiUV0.png)
Title: Re: So someone hates Ducky....
Post by: sobe on Fri, 26 September 2014, 06:52:29
No way Ducky sent that to him like that, he won't even acknowledge user posts on Reddit asking about the keyboard. He just keeps going on about the facebook page...
Title: Re: So someone hates Ducky....
Post by: Oobly on Fri, 26 September 2014, 08:42:25
Ah, so he got a new Ducky which apparently "randomly shorted out and registered keypresses randomly". He was denied a replacement by Ducky (who knows the reason for either the faults or the denial) and when he got vocal on their FB page they censored his posts and eventually blocked his account there.

So he went postal on the board.... And that image is the result.

Considering the not-so-retrained way he handled the situation I would imagine the reason for the faults was his own and that's why the warranty wasn't honored, but it's all just speculation by now.

I'd say his reputation has been harmed more than Ducky's in the end.
Title: Re: So someone hates Ducky....
Post by: C5Allroad on Fri, 26 September 2014, 11:46:09
I don't think Ducky's rep is damaged... Just funny to me, oh company denies warranty allow me to jab my keyboard with a screwdriver...
Title: Re: So someone hates Ducky....
Post by: dorkvader on Fri, 26 September 2014, 12:06:17
This reminds me of that WASD keyboard that was returned after a bowling ball was dropped on it.
Title: Re: So someone hates Ducky....
Post by: Roibhilin on Fri, 26 September 2014, 12:11:35
There is no mention of any attempt to remove keycaps. Looks like it was hit repeatedly with a hammer to me. This could have happened in transit if something large, hard and heavy (like a fridge without any packaging?) fell on the package with it's corner. He shouldn't be complaining to Ducky, but rather the transport company.

Irony is that it probably still works perfectly, just throw some new keycaps on.
the worst part is that he didn't even try to damage it superficially to try and get it returned under warranty, he smashed up the sliders+switch housings
Title: Re: So someone hates Ducky....
Post by: C5Allroad on Fri, 26 September 2014, 17:32:25
This reminds me of that WASD keyboard that was returned after a bowling ball was dropped on it.
Is there a thread? A Google came up with nothing. This sounds entertaining....