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Author Topic: Terrible terrible blue screen  (Read 1690 times)

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Offline Lain1911

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Terrible terrible blue screen
« on: Sat, 03 May 2014, 05:48:06 »
About six months ago my video card started making a strange noise once my computer comes out of sleep mode or starts up for a few minutes then resumes back to silent. Since then I've been getting 1-2 blue screens a month usually running a stream or game. Today I had a teamliquid stream up and diablo 3. I got my usual 3007 error (which is a dc error) but this time instead of going to the login screen it goes straight to blue screen. I have already checked my video drivers and they are all updated. I have a HIS Radeon 7870 and these are the STOP codes I'm getting:
0x8 (0x0000000000000008)
0x80050031 (0x0000000080050031)
0x406F8 (0x00000000000406F8)
0xFFFF800034F583F

Any help would be great as my video card is still under warranty but I'm not sure how to prove it's a video card problem. I have already ran a burn in test so I don't think it's overheating. I did a memtest too on my ram for over half of it with no problems.
I'll update as needed and get you guys any info that might help.

Update*
http://postimg.org/image/gsen5ixkj
http://postimg.org/image/ue0ibdz55/

As I can recall at least half of the blue screens that come I am running some kind of video at the time.

Thanks
« Last Edit: Sat, 03 May 2014, 06:00:07 by Lain1911 »
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Offline rowdy

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Re: Terrible terrible blue screen
« Reply #1 on: Sat, 03 May 2014, 06:15:14 »
The STOP I don't know, but could be a broken cooling fan, especially as you mentioned it would blue screen when you were running a game i.e. when the card was under load.
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Offline regack

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Re: Terrible terrible blue screen
« Reply #2 on: Sat, 03 May 2014, 06:46:18 »
bluescreenview is a helpful tool... try loading that and see what addtional detail you can get without having to write everything down at the time of the event.
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Offline Lain1911

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Re: Terrible terrible blue screen
« Reply #3 on: Sat, 03 May 2014, 16:59:31 »
When using bluescreenview do I have to wait until I get another blue screen or should it load from the default folder?
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Offline regack

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Re: Terrible terrible blue screen
« Reply #4 on: Sat, 03 May 2014, 19:03:55 »
Quote from: Lain1911 on Sat, 03 May 2014, 16:59:31
When using bluescreenview do I have to wait until I get another blue screen or should it load from the default folder?

I just realized that's Serial Experiments Lain... but Bluescreen view should be able to load a previous event, as long as there is at least a minidump available. 
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Offline Lain1911

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Re: Terrible terrible blue screen
« Reply #5 on: Sat, 03 May 2014, 19:46:48 »
Quote from: regack on Sat, 03 May 2014, 19:03:55
Quote from: Lain1911 on Sat, 03 May 2014, 16:59:31
When using bluescreenview do I have to wait until I get another blue screen or should it load from the default folder?

I just realized that's Serial Experiments Lain... but Bluescreen view should be able to load a previous event, as long as there is at least a minidump available.

Correct! If only I was as good. But we all have things to learn. So I watched some more videos on the program and it seems I have 0 dump files in the default folder so that's why it magically doesn't appear. I am assuming this startup and recovery is correct as it's the same as I've seen in the videos.

http://postimg.org/image/svxdwhk7f/

I want to make sure it's not auto deleting the files that I need to look at.

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Offline regack

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Re: Terrible terrible blue screen
« Reply #6 on: Sun, 04 May 2014, 08:23:22 »
Quote from: Lain1911 on Sat, 03 May 2014, 19:46:48

Correct! If only I was as good. But we all have things to learn. So I watched some more videos on the program and it seems I have 0 dump files in the default folder so that's why it magically doesn't appear. I am assuming this startup and recovery is correct as it's the same as I've seen in the videos.

http://postimg.org/image/svxdwhk7f/

I want to make sure it's not auto deleting the files that I need to look at.


That looks correct, there should be .dmp files around somewhere for it to read...
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Offline Lain1911

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Re: Terrible terrible blue screen
« Reply #7 on: Sat, 17 May 2014, 17:03:20 »
After more investigation I no longer this it's the video card. You might be surprised at the time it took me to realized that it's probably my processor. I have a FX-8320 and I believe it's coming from the stock fan. (since the video card is so close I just assumed maybe?) I read about how the 8000 series doesn't have the best coolers but would overheating cause a bluescreen and not just an auto shut down? I have not had a shut down since the first post but there are times where it does still create the noise.

I also did a new temp test
http://postimg.org/image/t5y8avwll/

If it is the fan and if it is overheating and I should buy another I have been recommended
http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

Thanks for looking!
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Offline hwood34

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Re: Terrible terrible blue screen
« Reply #8 on: Sat, 17 May 2014, 17:19:15 »
Quote from: Lain1911 on Sat, 17 May 2014, 17:03:20
After more investigation I no longer this it's the video card. You might be surprised at the time it took me to realized that it's probably my processor. I have a FX-8320 and I believe it's coming from the stock fan. (since the video card is so close I just assumed maybe?) I read about how the 8000 series doesn't have the best coolers but would overheating cause a bluescreen and not just an auto shut down? I have not had a shut down since the first post but there are times where it does still create the noise.

I also did a new temp test
http://postimg.org/image/t5y8avwll/

If it is the fan and if it is overheating and I should buy another I have been recommended
http://www.newegg.com/Product/Product.aspx?Item=N82E16835103099

Thanks for looking!
Those temps don't seem too serious, my CPU gets up in the mid-70s playing certain games. But I would still recommend an aftermarket cooler, as it will increase the life of the CPU significantly by keeping it cold
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Offline C5Allroad

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Re: Terrible terrible blue screen
« Reply #9 on: Sun, 18 May 2014, 00:38:51 »
Download bluescreenview and see what the actual cause is.
It could be drivers issues like a ton of people had (thanks nvidia)
What kind of gpu do you have?
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