Author Topic: My new HHKB Hybrid stopped working... Help?  (Read 1786 times)

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Offline Edward

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My new HHKB Hybrid stopped working... Help?
« on: Tue, 14 January 2020, 23:40:07 »
Hi all, i've been getting into the scene more and after enjoying my Realforce for a few years i thought i'd get an HHKB (Hybrid Type-S) for out of home work. I Opened it up to lube the scratchy feeling switches and may have damaged the ribbon cable i think. It is still recognized by my PC and Mac but no longer registers key presses.

Things i know about the cable: it's a 30 pin connector, 1.5cm in connector width

Any resources i could use to get a replacement through 3rd party sites or any advice is very appreciated, thank you

Things i've done already: Post on r/MKKB and HHKB, Gone through 4 bouts of HHKB official support, the best they could do is offer a replacement if my proxy site allows it for $320 + shipping and other fees. Yeah nah.

Offline nickheller

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Re: My new HHKB Hybrid stopped working... Help?
« Reply #1 on: Tue, 14 January 2020, 23:47:02 »
Are you sure the ribbon cable was reconnected properly?

The hybrid has remapping, I doubt this is the issue but have you tried to open the remapping software to make sure you didn't somehow clear the keymap?

Offline Edward

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Re: My new HHKB Hybrid stopped working... Help?
« Reply #2 on: Wed, 15 January 2020, 00:00:00 »
Hi Nick, yep i've got the HHKB remapping software and it's on the default mapping, firmware is updated to the latest available.

When i view the devices settings it just says there's a driver error.