Thank you for looking into this. Yeah it makes sense that a diode soldered backwards would have broken that key, but the key tests are fine. Caps+S+3 didn't show any issue.
New information though, when holding W+3, pressing anything in R3 will result in the corresponding R4 triggered. E.g. W+3+E results in 4 being triggered, W+3+R results in 5 being triggered, etc. So it is indeed a ghosting issue and I guess we can narrow the problem down to W+3?