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Author Topic: Need help with a razer blackwidow ultimate  (Read 5320 times)

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Offline noit

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Need help with a razer blackwidow ultimate
« on: Mon, 06 June 2011, 18:07:54 »
hello, i need help to fix my keyboard and my friend suggested this forum
sorry for bad english i'll try to explain as clear as i can
i owned a razer blackwidow and after three days the left control wasn't clicky anymore and it also stopped working afterwards so i did rma and got a new one.
now after about one month it happened again but to the "one" button, and since i already used rma i won't be able to do it again on the same item T_T
i would be very glad if someone could tell me if and how i can remove the keyswitch of that button and replace it with a new switch, like one taken off from the numpad since i never use those keys
(there
thanks in advance
« Last Edit: Mon, 06 June 2011, 18:31:58 by noit »
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Offline sinis

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Need help with a razer blackwidow ultimate
« Reply #1 on: Mon, 06 June 2011, 18:13:00 »
Of course you can do an RMA again! It is not working as intended, and Razer has to assure, that it works for 2 years. At least at our place. Do a RMA again or tell them they f***ed it up and you want your money back!

edit: that is what rma is made for!!!!!111
« Last Edit: Mon, 06 June 2011, 18:16:14 by sinis »
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Offline noit

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Need help with a razer blackwidow ultimate
« Reply #2 on: Mon, 06 June 2011, 18:27:50 »
thanks i will try but i'm in italy and it's been already difficult to get the first rma ^^ and i had to wait 6 weeks before receiving the new keyboard. better fix it by myself
« Last Edit: Mon, 06 June 2011, 18:30:47 by noit »
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Offline daerid

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Need help with a razer blackwidow ultimate
« Reply #3 on: Mon, 06 June 2011, 21:53:35 »
If you don't have a keypuller, what I've used is two plastic cards, like bank cards or credit cards.
Using the corners, stick them down in the space between the key you want to pull off, and then use the leverage provided by the cards to pop the key off.

However, if the key itself isn't clicking, then you're best bet is to RMA the board. Razer's awesome about faulty products (I once complained about a squeaky Death Adder mouse wheel, and they sent me two new ones).
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Offline Tony

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Need help with a razer blackwidow ultimate
« Reply #4 on: Mon, 06 June 2011, 22:22:42 »
Too bad, I think you should learn to live with that. The switch exchage is very delicate and require a lot of technique and dexterity even with the right tools.

Razer keyboards earn bad reputation around this forum. Their mice are excellent however.
« Last Edit: Mon, 06 June 2011, 22:49:38 by Tony »
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Offline Zet

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Need help with a razer blackwidow ultimate
« Reply #5 on: Mon, 06 June 2011, 22:37:49 »
I thought to myself the same you did, and was the reason why I ended up getting a full layout than a tenkeyless. If a switch ever fails or dies, for complicate it is, I would swap em for one on the keypad, since having to RMA my keyboard is not an option(I live far from any place I could RMA it[USA])

I sincerely would love to try the razer black widow, since I love razer mouses, I wonder how close to their mice quality are their keyboard

After 6 months with my Naga, I'm having problems with the left click, it auto clicks a second time randomly when I left click normally. I wonder if its the mouse or a virus or something. Happened me before with a non razer mouse after installing office or some add-on to it :S
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Offline sinis

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Need help with a razer blackwidow ultimate
« Reply #6 on: Mon, 06 June 2011, 22:55:00 »
Quote from: Zet;356575

After 6 months with my Naga, I'm having problems with the left click, it auto clicks a second time randomly when I left click normally. I wonder if its the mouse or a virus or something. Happened me before with a non razer mouse after installing office or some add-on to it :S

 
never had problems with my naga. now its a year old. my razer krait refused to klick sometimes on the left key after 3 years.
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Offline daerid

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Need help with a razer blackwidow ultimate
« Reply #7 on: Mon, 06 June 2011, 23:55:22 »
Quote from: Zet;356575
I sincerely would love to try the razer black widow, since I love razer mouses, I wonder how close to their mice quality are their keyboard

Since you started with a Filco Linear R, I fear the BW would be a let down in quality for you. You got a bad ass board there :)
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Offline The Solutor

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Need help with a razer blackwidow ultimate
« Reply #8 on: Tue, 07 June 2011, 01:22:32 »
Quote from: noit;356502
thanks i will try but i'm in italy and it's been already difficult to get the first rma ^^ and i had to wait 6 weeks before receiving the new keyboard. better fix it by myself

 

I'm in Italy too my BW arrived broken (a key stuck) I just realized that the Razer support is one of the wortst ever.

I fix it myself and I bougt a decent keyboard (and I will never buy a razer product again)
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Offline noit

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Need help with a razer blackwidow ultimate
« Reply #9 on: Tue, 07 June 2011, 07:21:43 »
Quote from: The Solutor;356630
I'm in Italy too my BW arrived broken (a key stuck) I just realized that the Razer support is one of the wortst ever.

I fix it myself and I bougt a decent keyboard (and I will never buy a razer product again)

yes, agree. will try rma today and never ever buy razer again
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Offline BucklingSpring

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Need help with a razer blackwidow ultimate
« Reply #10 on: Tue, 07 June 2011, 07:49:47 »
Quote from: The Solutor;356630
I'm in Italy too my BW arrived broken (a key stuck) I just realized that the Razer support is one of the wortst ever.

I fix it myself and I bougt a decent keyboard (and I will never buy a razer product again)


If they denied his RMA and since you both live in Italy. Maybe you can PM each other.
With your known mad skills, you can offer to fix his board in a blink of an eye.
« Last Edit: Tue, 07 June 2011, 07:52:04 by BucklingSpring »
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In memory of smallfry 1996-2013
Boards I own, click ->
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Ducky x2 (9008G2 Pro PBT/MX Green and Mini MX Red), Matias x2 (QP and Mini QP Dampened ALPS), Topre RealForce x4 (87U 55g/Digilog case, 103U-UW & 104UG High-Profile x2), Filco Majestouch x2 (TKL MX Blue & V2 AI 104 MX Blue), IBM-M x2 (BS & RD), Unicomp-M x5 (BS black on black x2, BS Ivory x2, QT Ultra-Classic), Deck x4 (Legend MX Black & MX Clear, Hassium & Francium w/ MX Brown), DAS III (MX Blue), KBT Pure Pro 60% (MX Red), NMB-RT8256CW+ x2 (black space invader), XArmor U9BL-S (MX Brown) given for free to someone I hate, CM X2 (Trigger/MX Green + Storm TKL/NovaTouch), TVS GOLD (MX Blue) and a many many more (NMB, DELL, MS, ATT, KeyTronic, Etc...)

Offline keyboardlover

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Need help with a razer blackwidow ultimate
« Reply #11 on: Tue, 07 June 2011, 07:58:42 »
Where in Italy are you guys? I might be going to Naples next year.
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Offline The Solutor

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Need help with a razer blackwidow ultimate
« Reply #12 on: Tue, 07 June 2011, 13:16:59 »
Quote from: BucklingSpring;356691
If they denied his RMA and since you both live in Italy. Maybe you can PM each other.
With your known mad skills, you can offer to fix his board in a blink of an eye.

 
They not denied RMA, they wanted international shipment from my own pocket, which is more or less the same thing, which cost 32 euro at least.
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Offline The Solutor

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Need help with a razer blackwidow ultimate
« Reply #13 on: Tue, 07 June 2011, 13:19:05 »
Quote from: keyboardlover;356693
Where in Italy are you guys? I might be going to Naples next year.

 
I live near Turin, but I have home in Sicily too, so too north or too south from Naples.
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Offline keyboardlover

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Need help with a razer blackwidow ultimate
« Reply #14 on: Tue, 07 June 2011, 13:37:21 »
Cool. My family has roots in Naples and Abruzzo.
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Offline Zet

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Need help with a razer blackwidow ultimate
« Reply #15 on: Tue, 07 June 2011, 13:55:00 »
Quote from: daerid;356603
Since you started with a Filco Linear R, I fear the BW would be a let down in quality for you. You got a bad ass board there :)


Hahaha thanks daerid, thats truth, but my ears ask me to get a clicky board, I'm really liking it... I don't care that much about the tactile bump. The real problem is, I would love to use it on my office, and I bet the dev team I have near me will like me "clicking" a lot lol.

I'm also digging the DAS Ultimate with blues or browns a lot, but that one is too big for being carried around between home and office, so one would have to remain there... sigh :( either that or I get a bigger backpack or a car xD
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Offline daerid

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Need help with a razer blackwidow ultimate
« Reply #16 on: Tue, 07 June 2011, 14:55:35 »
I have a Das Ultimate with Blues. If you like clicky boards, it'd be a good choice. Of course you could also get another Filco.
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Offline noit

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Need help with a razer blackwidow ultimate
« Reply #17 on: Wed, 08 June 2011, 16:53:25 »
Ok I fixed the problem, this is totally unhortodox but worked. I just poured some alcohol into the switches and let it evaporate for a couple hours
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Offline The Solutor

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Need help with a razer blackwidow ultimate
« Reply #18 on: Wed, 08 June 2011, 17:22:49 »
Quote from: noit;357480
Ok I fixed the problem, this is totally unhortodox but worked.

 
Not a lot unorthodoox, a wet deoxy spray is better than alcohol but alcol does the job too.
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Offline sordna

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Need help with a razer blackwidow ultimate
« Reply #19 on: Wed, 08 June 2011, 20:52:33 »
So what causes blue switches to loose their clickeyness ? I thought they were supposed to be reliable for millions of keystrokes!
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Kinesis Contoured Advantage & Advantage2 LF with Cherry MX Red switches / Extra keys mod / O-ring dampening mod / Dvorak layout. ErgoDox with buzzer and LED mod.
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Offline DaemonRaccoon

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Need help with a razer blackwidow ultimate
« Reply #20 on: Wed, 08 June 2011, 21:04:31 »
Quote from: sordna;357646
So what causes blue switches to loose their clickeyness ? I thought they were supposed to be reliable for millions of keystrokes!

It's the result of fanbois fapping about how awesome Razer is.
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Offline Tony

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Need help with a razer blackwidow ultimate
« Reply #21 on: Wed, 08 June 2011, 21:07:37 »
That's just advertising. Million strokes in the lab with no dust at all, not mention food or carbonated liquid or ice cream.
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Keyboard: Filco MJ1 104 brown, Filco MJ2 87 brown, Compaq MX11800, Noppoo Choc Brown/Blue/Red, IBM Model M 1996, CMStorm Quickfire Rapid Black
Layout: Colemak experience, speed of 67wpm
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