I bought a TE keyboard (105) with Cherry MX Blue keyswitches back in February and encountered many of the same problems as here, and I also found the same problems with TE reacting very slowly indeed to e-mails. The situation at the moment is that they've said that they were provided with a faulty batch of Blue keyswitches and so various of the keyboards with these will be faulty (depending, presumably, on which faulty switches went into which keyboard etc.). They say they are now not going to be producing any keyboards with the Blue switches.
Although I was struggling with the uneven functioning of the keys (amongst the worst was the 'E' key, wouldn’t you know), I still found this keyboard to be the best, ergonomically, I've ever tried - and I've tried a load. There's something about not only the layout but also the weight and firmness of the base which makes it feel absolutely right. Coupled with the Cherry Blues, which are my absolute favourites, I determined not to give up on this keyboard.
However I am still negotiating with TE (s-l-o-w-l-y). My main problem is that not only do I want the keyboard as is, but I also want another one because I'm on the keyboard day and night and I can't afford to be without one - and nor can I afford the time lost if I have to change over to one with a different configuration. I also need something that will last and be capable of refurbishment every now and again - because I'm fed up with purchasing another keyboard of the type I've been using only to find that they've changed the layout or something since I last purchased.
So the state of play at the moment is that TE have agreed in principle to my purchasing a second keyboard with the Cherry Blues, before they run out of stock of these keyboards, and I keep the keyboard I have but have the faulty keys replaced (by someone else). In recompense for their supplying a faulty keyboard to me they will supply the second keyboard at half price. However they say that, this transaction concluded, there will be no guarantee for either keyboard.
I have talked to The Keyboard Company (I'm in the UK) and they are confident they can sort out the keyboards. When the second keyboard arrives (just supposing I ever get to the point with TE where it can all be agreed, ordered, shipped...), I am going to send both keyboards to them and - well, pray.
Please keep your fingers and everything else crossed for me, because these keyboards are going to be the most expensive ever (and I've paid for two Maltrons in my time)...
I'll keep everyone posted.