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Author Topic: One key on my Ducky Shine stopped working.  (Read 4765 times)

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Offline SteveHex

  • Thread Starter
  • Posts: 1
One key on my Ducky Shine stopped working.
« on: Sun, 25 November 2012, 10:52:39 »
Hi :)
One of my arrow-keys on my keyboard suddenly stopped working. I've tried rebooting the machine and tested it with aqua keytest. The led still works fine...
I'm not sure how to continue? I've also tried clicking on it like mad...

please help me out :S
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Offline hoggy

  • * Ergonomics Moderator
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  • Location: Isle of Man
Re: One key on my Ducky Shine stopped working.
« Reply #1 on: Sun, 25 November 2012, 15:04:35 »
Talk to the person / company that sold it to you.  If it's still in warranty, then they should replace it.
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Offline rowdy

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Re: One key on my Ducky Shine stopped working.
« Reply #2 on: Sun, 25 November 2012, 15:21:52 »
Also try disconnecting and reconnecting the cable.

And if you can, try the keyboard on a different computer.

If the arrow key consistently does not work, then the switch is probably broken (which is rare, but can happen).  Warranty replacement if you can.  If not, it should still be possible to desolder the switch and install a new one (complicated slightly by the plate-mounting and LED).
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"Because keyboards are accessories to PC makers, they focus on minimizing the manufacturing costs. But that’s incorrect. It’s in HHKB’s slogan, but when America’s cowboys were in the middle of a trip and their horse died, they would leave the horse there. But even if they were in the middle of a desert, they would take their saddle with them. The horse was a consumable good, but the saddle was an interface that their bodies had gotten used to. In the same vein, PCs are consumable goods, while keyboards are important interfaces." - Eiiti Wada

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Offline WhiteFireDragon

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Re: One key on my Ducky Shine stopped working.
« Reply #3 on: Sun, 25 November 2012, 18:05:56 »
If it's only one switch, desolder it and replace a new one. That's easier than shipping it back and forth. Ducky is a Taiwanese-based company, but I'm not sure if you'll have to ship it that far or manufacture warranty.
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Offline firebt

  • Posts: 171
  • Location: Northern California
Re: One key on my Ducky Shine stopped working.
« Reply #4 on: Sun, 25 November 2012, 18:13:02 »
Quote from: WhiteFireDragon on Sun, 25 November 2012, 18:05:56
If it's only one switch, desolder it and replace a new one. That's easier than shipping it back and forth. Ducky is a Taiwanese-based company, but I'm not sure if you'll have to ship it that far or manufacture warranty.

+1

Cherry MX switches are less than a dollar a pop.  Desolder LED and switch, resolder new one.  Problem solved.  Should take no more than 30 minutes.
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