Eh, my logitech mouse felt a lot better quality than my old deathadder did. And I've only heard amazing things about logitech's customer service.
Oh, no doubt, Logitech mice usually feel and are rock solid, and their customer service is good, but I recently bought a G700s and there was no effort made to make it feel that expensive. Good mouse though, but I ended up returning it due to some damning flaws.
when I buy expensive **** I want to feel like I'm buying expensive ****, and Razer understands that.
I understand that. But honestly, I want to feel that way when using the product, not just through fancy packaging. It just does not appeal to me at all. But hey, maybe that is just me.
Not saying that the packaging is all that matters, but when I buy something expensive I want the packaging to make it feel right, not make me start thinking "oh man, I spent way too much on this". And I'm sure I'm not the only one here who likes the thrill when you get a brand new gizmo and get to open up the box and reveal all the goodies.
So basically you want Razer to tell you how to feel?
If you (generic "you") can't quite afford something and need packaging to make you feel good about your purchase and convince you that you've made the right choice, I think it was probably the wrong choice. Look at Filcos--nothing flashy, expensive, no stickers, no LEDs, but you still know you got a damn good keyboard when you plug it in and use it. I'd rather see Razer invest more money into improving their hardware and software than dump money into marketing. I've read through a hundred or so pages of the Razer Synapse software horror on OCN as well as Amazon reviews. And their CS is really bad. Combine that with poor QC on some items and long-term durability issues. The "Razer Experience" is certainly a flashy way to draw your attention from all the flaws and make you pay more money for inferior products.
Actually I really liked the Filco packaging, what I'd really like is to see that kind of packaging used by more brands, but I know that won't happen in a market as flashy as the PC market is. Logitech does it with some of their more energy-friendly mice, or at least used to.
But it's not going to catch on. What I want to see, basically, is effort. In every stage. If someone's not putting effort into the packaging, why should I think they've put any more effort and care into the product inside?
Effort doesn't mean it needs to be flashy and complicated, but that's more likely than simple and minimalistic, especially with the visual style Razer has established.
And as an anecdotal side note; I've got quite a few Razer mice, and the newer ones are on par with Logitech in most aspects. Yes, the Synapse software is annoying and unnecessary, but LGS isn't all smiles either. It's clunky, buggy and somewhat overkill if you're just buying a G400 or G100.
Only trouble I've had with Razer was the logo LED on a DA stop working a few years ago.