Author Topic: Advice on EK/US shipping  (Read 1188 times)

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Offline jlicht

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Advice on EK/US shipping
« on: Sun, 19 January 2014, 07:50:40 »
Hi there,

I normally reside in Denmark, but want to order a HHKB from EK to an Illinois address on a conference stay, which is only until saturday morning.
EK offer two-day shipping, which on paper should be enough, assuming they handle the order fairly quickly.

Since I have no experience with EK or US domestic shipping, I'm looking for some advice on whether this is a good idea:
1. Does EK usually handle orders the day or at least the day after they are placed?
2. Are the 1-2 days reliable (I'm guessing this is the USPS, it doesn't say in my order)?
3. What happens if the package isn't received/picked up? Does it get returned for a refund?

I might be paranoid, but I wouldn't want to gamble a 400$ keyboard ;-)
Cheers

Offline SpAmRaY

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Re: Advice on EK/US shipping
« Reply #1 on: Sun, 19 January 2014, 09:56:25 »
EK normally has a day or two of processing. I suggest calling and speaking with them, explain your situation and I'm sure they will work with you and help you the best they can.

Offline IvanIvanovich

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Re: Advice on EK/US shipping
« Reply #2 on: Sun, 19 January 2014, 16:14:11 »
Order it before hand so there is plenty of time in case of shipping delays. Let your receiving address know you will be expecting a delivery so they will keep it for you to pick up when you arrive. I know a lot of lodgings are used to these kinds of things and don't mind offering these kinds of services to their guests. I used to do things like that quite a lot when I traveled for my photography gigs to get replacement equipment and things like that.