Author Topic: Broken keycap replacement  (Read 49426 times)

0 Members and 1 Guest are viewing this topic.

Offline athlon7750

  • Thread Starter
  • Posts: 2
  • Location: Romania
Broken keycap replacement
« on: Mon, 24 February 2014, 13:40:24 »
Hello!

A stem of one of the keycaps on my QFR Red has broken. Is it possible to get replacement keycaps from CM Storm?
I filed a ticket to CM Storm 5 days ago, but haven't received an answer yet.

Thank you.

Offline athlon7750

  • Thread Starter
  • Posts: 2
  • Location: Romania
Re: Broken keycap replacement
« Reply #1 on: Fri, 07 March 2014, 10:57:13 »
It's been 16 days and I'm still waiting for an answer to my question from CoolerMaster.com customer support....that's just bad...

Offline SpAmRaY

  • NOT a Moderator
  • * Certified Spammer
  • Posts: 14419
  • Location: \(_o)/
  • because reasons.......
Re: Broken keycap replacement
« Reply #2 on: Fri, 07 March 2014, 10:58:19 »
I'm not sure if it is available for Romania, but in US they have a chat feature on the support website, maybe you could try that?

Offline user 18

  • * Senior Moderator
  • Posts: 2104
  • Location: Ontario, Canada
Re: Broken keycap replacement
« Reply #3 on: Wed, 30 April 2014, 19:40:17 »
Chat feature has been excellent to me with a dead cable. I highly recommend it over filing a traditional ticket
Please PM me if you are waiting on classifieds approval or have a question about the classifieds rules. | geekhack Terms of Service

Max Nighthawk x8 (MX Brown) | CM QFR (MX Blue) | CM QFR (MX Clear) | RK-9000 (MX Red) | Model M 1391401 | Model M SSK 1370475 | CM Novatouch | G80-8113 (MX Clear) | 60% (85g MX Blue) | Whitefox Aria (MX Clear) | CL-LX (MX Clear) | Mira SE (MX Clear)
Avatar by ashdenej