Hey guys my friend's having trouble with his Ducky Shine 3, it's pretty much brand new well kept blah blah blah. I could probably open it and fix it (I'm thinking the USB port went bad or something), but I don't wanna void his warranty. However us being in Canada it's always a hassle to RMA stuff.
Basically it just suddenly stopped working in the middle of a game, all the lights went completely black, and does not detect at all as a device on either of our computers (3 different computers). I tried using my USB cable too and that didn't help. Tried to load firmware but the OK button was just greyed out on all versions.
Any ideas? o_O