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Author Topic: Poker II not registering keys.  (Read 1394 times)

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Offline pahjay

  • Thread Starter
  • Posts: 2
Poker II not registering keys.
« on: Mon, 17 March 2014, 20:28:01 »
Hi everyone,

I recently ordered a white poker II with brown switches from Qtan on ebay. Upon arrival, many of the keys only intermittently worked. I have tried resetting the firmware, doing a factory reset, and using the programming mode to rebind the keys. One of the screws was stripped on arrival so I cannot take the case off without drilling through the screw, and if I have to return it I don't want to drill through the screw. Any suggestions?

Here is a link to show you which keys are not working.
http://i.imgur.com/azdBirC.jpg

« Last Edit: Mon, 17 March 2014, 20:30:36 by pahjay »
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Offline mougrim

  • Posts: 768
  • Location: Ukraine
Re: Poker II not registering keys.
« Reply #1 on: Tue, 18 March 2014, 06:18:00 »
Quote from: pahjay on Mon, 17 March 2014, 20:28:01
Hi everyone,

I recently ordered a white poker II with brown switches from Qtan on ebay. Upon arrival, many of the keys only intermittently worked. I have tried resetting the firmware, doing a factory reset, and using the programming mode to rebind the keys. One of the screws was stripped on arrival so I cannot take the case off without drilling through the screw, and if I have to return it I don't want to drill through the screw. Any suggestions?

Here is a link to show you which keys are not working.
http://i.imgur.com/azdBirC.jpg

Return it. Not registering keys, missing screws...
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Offline nobee

  • Posts: 175
  • Location: Ottawa, Canada
  • Topre! Topre! Topre!
Re: Poker II not registering keys.
« Reply #2 on: Tue, 18 March 2014, 08:06:02 »
Quote from: pahjay on Mon, 17 March 2014, 20:28:01
Hi everyone,

I recently ordered a white poker II with brown switches from Qtan on ebay. Upon arrival, many of the keys only intermittently worked. I have tried resetting the firmware, doing a factory reset, and using the programming mode to rebind the keys. One of the screws was stripped on arrival so I cannot take the case off without drilling through the screw, and if I have to return it I don't want to drill through the screw. Any suggestions?

Here is a link to show you which keys are not working.
http://i.imgur.com/azdBirC.jpg

You should be able to return it within 14 days. I think shipping costs will be covered for DOA items, but best to check with qtan himself.
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Offline pahjay

  • Thread Starter
  • Posts: 2
Re: Poker II not registering keys.
« Reply #3 on: Tue, 18 March 2014, 11:00:43 »
Is his ebay the best way to contact him?
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Offline irendulic

  • Posts: 40
Re: Poker II not registering keys.
« Reply #4 on: Tue, 18 March 2014, 15:03:48 »
He might respond here if he sees the topic. Send him an ebay message and link him to this topic.
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Offline ideus

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Re: Poker II not registering keys.
« Reply #5 on: Tue, 18 March 2014, 15:30:26 »
Contact him directly. Use the same place where you purchased the board. He has ebay and its own site. Also he has a vendor forum here. You can post there as well. The more direct the better. And also I think to contact him first would be better than post here. Anyways.
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